(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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View an attached claim document
Went to break/lunch on time
Loud background noise
Discussed a PayDay loan denial
Customer actually says your name
Duplicate charge claim
Issued memo credit
Calculated 60 day liability
Customer says the phrase "I want my money"
Handle a Chase Private Client call
Had an Inquiry claim
Apologize to customer
Customer gave you a compliment
Speak to someone from New York
Helped a fellow analyst
Had a claim over $10,000
Place a stop payment on debit card
Had a dropped call
You have to repeat a question
Customer wants fees returned
Incoming cold transfer
Customer calling from vacation
Spoke directly to a branch banker
File a missing deposit claim
Incoming warm transfer
Customer is super polite to you
Call for less than 5 minutes
Speak to a Veteran
Close a debit card
Spoke to a customer with “V” in their name
Submit VISA dispute
Took an item to loss
Place call on hold
Speak to someone from California
Had to transfer to a different department
Have a customer who has been with the bank over 10 years
