(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had an Inquiry claim
Incoming warm transfer
Compliment a customer
Apologize to customer
Spoke to a customer with “V” in their name
Speak to a Veteran
Customer gave you a compliment
Place call on hold
Spoke directly to a branch banker
Place a stop payment on debit card
Issued memo credit
Took an item to loss
Spoke to customer in same state
Spoke with Language Line
Customer actually says your name
Had an ACH claim
Had a claim over $10,000
Had to transfer to a different department
Call for less than 5 minutes
Customer calling from vacation
Have a customer who has been with the bank over 10 years
