Localtech toassistForgotpasswordAttachedwrong KBarticleSoundissuePing,GPUpdateUpgradeRAMWrongdetailsUsingwrongprocedureto resolveReimageAccountislockedLong delayonlogin/logoutNodevicename“Myphone willnotconnect”“Cantconnectto WiFi”URGENTincapitalsFullharddrive“Pleaseinstall…”WrongregionRemoted into look at abrokenmonitorCustomer willcall theCommissionerEscalatedwith beingforwardedfirstDevice isrunningslowJob couldhave beenresolved byService DeskAttachedKBarticleStill on1709ContactdetailswrongCustomeron leave /awayUpgradeHDDAPNIssueDevice hasnot beenused forsome timeiPadissue“Can yousend atech?”BWCDockIssueWrongdomainLocaltech toassistForgotpasswordAttachedwrong KBarticleSoundissuePing,GPUpdateUpgradeRAMWrongdetailsUsingwrongprocedureto resolveReimageAccountislockedLong delayonlogin/logoutNodevicename“Myphone willnotconnect”“Cantconnectto WiFi”URGENTincapitalsFullharddrive“Pleaseinstall…”WrongregionRemoted into look at abrokenmonitorCustomer willcall theCommissionerEscalatedwith beingforwardedfirstDevice isrunningslowJob couldhave beenresolved byService DeskAttachedKBarticleStill on1709ContactdetailswrongCustomeron leave /awayUpgradeHDDAPNIssueDevice hasnot beenused forsome timeiPadissue“Can yousend atech?”BWCDockIssueWrongdomain

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Local tech to assist
  2. Forgot password
  3. Attached wrong KB article
  4. Sound issue
  5. Ping, GP Update
  6. Upgrade RAM
  7. Wrong details
  8. Using wrong procedure to resolve
  9. Reimage
  10. Account is locked
  11. Long delay on login/logout
  12. No device name
  13. “My phone will not connect”
  14. “Cant connect to WiFi”
  15. URGENT in capitals
  16. Full hard drive
  17. “Please install …”
  18. Wrong region
  19. Remoted in to look at a broken monitor
  20. Customer will call the Commissioner
  21. Escalated with being forwarded first
  22. Device is running slow
  23. Job could have been resolved by Service Desk
  24. Attached KB article
  25. Still on 1709
  26. Contact details wrong
  27. Customer on leave / away
  28. Upgrade HDD
  29. APN Issue
  30. Device has not been used for some time
  31. iPad issue
  32. “Can you send a tech?”
  33. BWC Dock Issue
  34. Wrong domain