APNIssueUpgradeRAMLong delayonlogin/logoutForgotpasswordiPadissueSoundissueUpgradeHDDRemoted into look at abrokenmonitorDevice hasnot beenused forsome timeWrongdomainWrongdetailsNodevicenameUsingwrongprocedureto resolveWrongregionLocaltech toassistAccountislockedFullharddriveURGENTincapitalsEscalatedwith beingforwardedfirst“Can yousend atech?”Attachedwrong KBarticleContactdetailswrong“Pleaseinstall…”ReimageJob couldhave beenresolved byService Desk“Cantconnectto WiFi”Device isrunningslowCustomeron leave /awayPing,GPUpdateAttachedKBarticle“Myphone willnotconnect”Customer willcall theCommissionerBWCDockIssueStill on1709APNIssueUpgradeRAMLong delayonlogin/logoutForgotpasswordiPadissueSoundissueUpgradeHDDRemoted into look at abrokenmonitorDevice hasnot beenused forsome timeWrongdomainWrongdetailsNodevicenameUsingwrongprocedureto resolveWrongregionLocaltech toassistAccountislockedFullharddriveURGENTincapitalsEscalatedwith beingforwardedfirst“Can yousend atech?”Attachedwrong KBarticleContactdetailswrong“Pleaseinstall…”ReimageJob couldhave beenresolved byService Desk“Cantconnectto WiFi”Device isrunningslowCustomeron leave /awayPing,GPUpdateAttachedKBarticle“Myphone willnotconnect”Customer willcall theCommissionerBWCDockIssueStill on1709

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. APN Issue
  2. Upgrade RAM
  3. Long delay on login/logout
  4. Forgot password
  5. iPad issue
  6. Sound issue
  7. Upgrade HDD
  8. Remoted in to look at a broken monitor
  9. Device has not been used for some time
  10. Wrong domain
  11. Wrong details
  12. No device name
  13. Using wrong procedure to resolve
  14. Wrong region
  15. Local tech to assist
  16. Account is locked
  17. Full hard drive
  18. URGENT in capitals
  19. Escalated with being forwarded first
  20. “Can you send a tech?”
  21. Attached wrong KB article
  22. Contact details wrong
  23. “Please install …”
  24. Reimage
  25. Job could have been resolved by Service Desk
  26. “Cant connect to WiFi”
  27. Device is running slow
  28. Customer on leave / away
  29. Ping, GP Update
  30. Attached KB article
  31. “My phone will not connect”
  32. Customer will call the Commissioner
  33. BWC Dock Issue
  34. Still on 1709