Device hasnot beenused forsome time“Cantconnectto WiFi”“Can yousend atech?”Attachedwrong KBarticleForgotpasswordSoundissueFullharddrive“Pleaseinstall…”ReimageAccountislockedDevice isrunningslowContactdetailswrongJob couldhave beenresolved byService DeskWrongdomainStill on1709Ping,GPUpdateURGENTincapitalsUsingwrongprocedureto resolveWrongdetailsCustomer willcall theCommissionerUpgradeHDDNodevicenameWrongregion“Myphone willnotconnect”APNIssueUpgradeRAMiPadissueLong delayonlogin/logoutLocaltech toassistBWCDockIssueCustomeron leave /awayAttachedKBarticleEscalatedwith beingforwardedfirstRemoted into look at abrokenmonitorDevice hasnot beenused forsome time“Cantconnectto WiFi”“Can yousend atech?”Attachedwrong KBarticleForgotpasswordSoundissueFullharddrive“Pleaseinstall…”ReimageAccountislockedDevice isrunningslowContactdetailswrongJob couldhave beenresolved byService DeskWrongdomainStill on1709Ping,GPUpdateURGENTincapitalsUsingwrongprocedureto resolveWrongdetailsCustomer willcall theCommissionerUpgradeHDDNodevicenameWrongregion“Myphone willnotconnect”APNIssueUpgradeRAMiPadissueLong delayonlogin/logoutLocaltech toassistBWCDockIssueCustomeron leave /awayAttachedKBarticleEscalatedwith beingforwardedfirstRemoted into look at abrokenmonitor

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Device has not been used for some time
  2. “Cant connect to WiFi”
  3. “Can you send a tech?”
  4. Attached wrong KB article
  5. Forgot password
  6. Sound issue
  7. Full hard drive
  8. “Please install …”
  9. Reimage
  10. Account is locked
  11. Device is running slow
  12. Contact details wrong
  13. Job could have been resolved by Service Desk
  14. Wrong domain
  15. Still on 1709
  16. Ping, GP Update
  17. URGENT in capitals
  18. Using wrong procedure to resolve
  19. Wrong details
  20. Customer will call the Commissioner
  21. Upgrade HDD
  22. No device name
  23. Wrong region
  24. “My phone will not connect”
  25. APN Issue
  26. Upgrade RAM
  27. iPad issue
  28. Long delay on login/logout
  29. Local tech to assist
  30. BWC Dock Issue
  31. Customer on leave / away
  32. Attached KB article
  33. Escalated with being forwarded first
  34. Remoted in to look at a broken monitor