Job couldhave beenresolved byService DeskDevice hasnot beenused forsome time“Can yousend atech?”NodevicenameSoundissueiPadissueCustomer willcall theCommissionerBWCDockIssueReimageRemoted into look at abrokenmonitor“Myphone willnotconnect”URGENTincapitalsWrongdetailsLocaltech toassistCustomeron leave /awayUpgradeRAMAccountislockedAPNIssueContactdetailswrongWrongregionDevice isrunningslowStill on1709“Pleaseinstall…”UpgradeHDDWrongdomainAttachedwrong KBarticleLong delayonlogin/logoutPing,GPUpdateEscalatedwith beingforwardedfirstAttachedKBarticleUsingwrongprocedureto resolve“Cantconnectto WiFi”FullharddriveForgotpasswordJob couldhave beenresolved byService DeskDevice hasnot beenused forsome time“Can yousend atech?”NodevicenameSoundissueiPadissueCustomer willcall theCommissionerBWCDockIssueReimageRemoted into look at abrokenmonitor“Myphone willnotconnect”URGENTincapitalsWrongdetailsLocaltech toassistCustomeron leave /awayUpgradeRAMAccountislockedAPNIssueContactdetailswrongWrongregionDevice isrunningslowStill on1709“Pleaseinstall…”UpgradeHDDWrongdomainAttachedwrong KBarticleLong delayonlogin/logoutPing,GPUpdateEscalatedwith beingforwardedfirstAttachedKBarticleUsingwrongprocedureto resolve“Cantconnectto WiFi”FullharddriveForgotpassword

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Job could have been resolved by Service Desk
  2. Device has not been used for some time
  3. “Can you send a tech?”
  4. No device name
  5. Sound issue
  6. iPad issue
  7. Customer will call the Commissioner
  8. BWC Dock Issue
  9. Reimage
  10. Remoted in to look at a broken monitor
  11. “My phone will not connect”
  12. URGENT in capitals
  13. Wrong details
  14. Local tech to assist
  15. Customer on leave / away
  16. Upgrade RAM
  17. Account is locked
  18. APN Issue
  19. Contact details wrong
  20. Wrong region
  21. Device is running slow
  22. Still on 1709
  23. “Please install …”
  24. Upgrade HDD
  25. Wrong domain
  26. Attached wrong KB article
  27. Long delay on login/logout
  28. Ping, GP Update
  29. Escalated with being forwarded first
  30. Attached KB article
  31. Using wrong procedure to resolve
  32. “Cant connect to WiFi”
  33. Full hard drive
  34. Forgot password