BWCDockIssueAccountislockedJob couldhave beenresolved byService Desk“Myphone willnotconnect”Attachedwrong KBarticleStill on1709FullharddriveLong delayonlogin/logoutSoundissueLocaltech toassist“Can yousend atech?”UpgradeHDDWrongdetailsWrongregionEscalatedwith beingforwardedfirstAPNIssueRemoted into look at abrokenmonitorWrongdomainiPadissueAttachedKBarticleDevice isrunningslowReimage“Pleaseinstall…”Customer willcall theCommissionerContactdetailswrongURGENTincapitalsUpgradeRAMNodevicenameCustomeron leave /awayDevice hasnot beenused forsome time“Cantconnectto WiFi”ForgotpasswordPing,GPUpdateUsingwrongprocedureto resolveBWCDockIssueAccountislockedJob couldhave beenresolved byService Desk“Myphone willnotconnect”Attachedwrong KBarticleStill on1709FullharddriveLong delayonlogin/logoutSoundissueLocaltech toassist“Can yousend atech?”UpgradeHDDWrongdetailsWrongregionEscalatedwith beingforwardedfirstAPNIssueRemoted into look at abrokenmonitorWrongdomainiPadissueAttachedKBarticleDevice isrunningslowReimage“Pleaseinstall…”Customer willcall theCommissionerContactdetailswrongURGENTincapitalsUpgradeRAMNodevicenameCustomeron leave /awayDevice hasnot beenused forsome time“Cantconnectto WiFi”ForgotpasswordPing,GPUpdateUsingwrongprocedureto resolve

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BWC Dock Issue
  2. Account is locked
  3. Job could have been resolved by Service Desk
  4. “My phone will not connect”
  5. Attached wrong KB article
  6. Still on 1709
  7. Full hard drive
  8. Long delay on login/logout
  9. Sound issue
  10. Local tech to assist
  11. “Can you send a tech?”
  12. Upgrade HDD
  13. Wrong details
  14. Wrong region
  15. Escalated with being forwarded first
  16. APN Issue
  17. Remoted in to look at a broken monitor
  18. Wrong domain
  19. iPad issue
  20. Attached KB article
  21. Device is running slow
  22. Reimage
  23. “Please install …”
  24. Customer will call the Commissioner
  25. Contact details wrong
  26. URGENT in capitals
  27. Upgrade RAM
  28. No device name
  29. Customer on leave / away
  30. Device has not been used for some time
  31. “Cant connect to WiFi”
  32. Forgot password
  33. Ping, GP Update
  34. Using wrong procedure to resolve