ForgotpasswordCustomeron leave /awayAttachedKBarticleWrongdetailsWrongdomainJob couldhave beenresolved byService DeskAccountislocked“Pleaseinstall…”Attachedwrong KBarticleReimage“Can yousend atech?”Usingwrongprocedureto resolveAPNIssueDevice isrunningslowDevice hasnot beenused forsome timeStill on1709“Cantconnectto WiFi”Long delayonlogin/logout“Myphone willnotconnect”Escalatedwith beingforwardedfirstBWCDockIssueURGENTincapitalsSoundissueFullharddriveWrongregionLocaltech toassistUpgradeHDDNodevicenameRemoted into look at abrokenmonitorContactdetailswrongPing,GPUpdateUpgradeRAMCustomer willcall theCommissioneriPadissueForgotpasswordCustomeron leave /awayAttachedKBarticleWrongdetailsWrongdomainJob couldhave beenresolved byService DeskAccountislocked“Pleaseinstall…”Attachedwrong KBarticleReimage“Can yousend atech?”Usingwrongprocedureto resolveAPNIssueDevice isrunningslowDevice hasnot beenused forsome timeStill on1709“Cantconnectto WiFi”Long delayonlogin/logout“Myphone willnotconnect”Escalatedwith beingforwardedfirstBWCDockIssueURGENTincapitalsSoundissueFullharddriveWrongregionLocaltech toassistUpgradeHDDNodevicenameRemoted into look at abrokenmonitorContactdetailswrongPing,GPUpdateUpgradeRAMCustomer willcall theCommissioneriPadissue

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot password
  2. Customer on leave / away
  3. Attached KB article
  4. Wrong details
  5. Wrong domain
  6. Job could have been resolved by Service Desk
  7. Account is locked
  8. “Please install …”
  9. Attached wrong KB article
  10. Reimage
  11. “Can you send a tech?”
  12. Using wrong procedure to resolve
  13. APN Issue
  14. Device is running slow
  15. Device has not been used for some time
  16. Still on 1709
  17. “Cant connect to WiFi”
  18. Long delay on login/logout
  19. “My phone will not connect”
  20. Escalated with being forwarded first
  21. BWC Dock Issue
  22. URGENT in capitals
  23. Sound issue
  24. Full hard drive
  25. Wrong region
  26. Local tech to assist
  27. Upgrade HDD
  28. No device name
  29. Remoted in to look at a broken monitor
  30. Contact details wrong
  31. Ping, GP Update
  32. Upgrade RAM
  33. Customer will call the Commissioner
  34. iPad issue