WrongdomainiPadissueAPNIssueUpgradeRAMURGENTincapitalsCustomeron leave /awayPing,GPUpdateWrongdetailsSoundissueForgotpasswordUpgradeHDD“Cantconnectto WiFi”Device isrunningslow“Myphone willnotconnect”Usingwrongprocedureto resolveFullharddriveContactdetailswrongStill on1709AttachedKBarticle“Can yousend atech?”Customer willcall theCommissionerEscalatedwith beingforwardedfirstDevice hasnot beenused forsome timeReimageLong delayonlogin/logoutNodevicenameWrongregionJob couldhave beenresolved byService DeskAccountislockedLocaltech toassistRemoted into look at abrokenmonitor“Pleaseinstall…”BWCDockIssueAttachedwrong KBarticleWrongdomainiPadissueAPNIssueUpgradeRAMURGENTincapitalsCustomeron leave /awayPing,GPUpdateWrongdetailsSoundissueForgotpasswordUpgradeHDD“Cantconnectto WiFi”Device isrunningslow“Myphone willnotconnect”Usingwrongprocedureto resolveFullharddriveContactdetailswrongStill on1709AttachedKBarticle“Can yousend atech?”Customer willcall theCommissionerEscalatedwith beingforwardedfirstDevice hasnot beenused forsome timeReimageLong delayonlogin/logoutNodevicenameWrongregionJob couldhave beenresolved byService DeskAccountislockedLocaltech toassistRemoted into look at abrokenmonitor“Pleaseinstall…”BWCDockIssueAttachedwrong KBarticle

HelpDesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong domain
  2. iPad issue
  3. APN Issue
  4. Upgrade RAM
  5. URGENT in capitals
  6. Customer on leave / away
  7. Ping, GP Update
  8. Wrong details
  9. Sound issue
  10. Forgot password
  11. Upgrade HDD
  12. “Cant connect to WiFi”
  13. Device is running slow
  14. “My phone will not connect”
  15. Using wrong procedure to resolve
  16. Full hard drive
  17. Contact details wrong
  18. Still on 1709
  19. Attached KB article
  20. “Can you send a tech?”
  21. Customer will call the Commissioner
  22. Escalated with being forwarded first
  23. Device has not been used for some time
  24. Reimage
  25. Long delay on login/logout
  26. No device name
  27. Wrong region
  28. Job could have been resolved by Service Desk
  29. Account is locked
  30. Local tech to assist
  31. Remoted in to look at a broken monitor
  32. “Please install …”
  33. BWC Dock Issue
  34. Attached wrong KB article