This bingo card has a free space and 34 words: APN Issue, Still on 1709, Reimage, No device name, “Cant connect to WiFi”, Account is locked, Ping, GP Update, iPad issue, Wrong domain, Upgrade RAM, Forgot password, Long delay on login/logout, Local tech to assist, Device is running slow, “Please install …”, Job could have been resolved by Service Desk, Remoted in to look at a broken monitor, Full hard drive, “Can you send a tech?”, “My phone will not connect”, Device has not been used for some time, Sound issue, Wrong details, Customer on leave / away, Using wrong procedure to resolve, Attached KB article, Attached wrong KB article, Wrong region, Contact details wrong, Customer will call the Commissioner, Escalated with being forwarded first, URGENT in capitals, BWC Dock Issue and Upgrade HDD.
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