(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Cust wants to contact a lawyer
"I haven't heard back about my BLANK"
Customer makes other department/company's service availability our problem
Wrong Tracking No.
RMA not posted by previous agent
Customer has a funny name
Customer made the RMA directly over SC
There is literally no documentation
Ticket wasn't escalated a single time
Customer is disabled in some way
"Send BLANK to my door pls"
Cust just flat out fuming
Focusing fully on a single, irrelevant question
Monitor is actually in stock
"I demand to speak to the manager"
Cust calls while driving
Monitor got mysteriously damaged overnight
Caller is actually backed up by neighbour/ friend/ spouse
Cust is fully prepared, with Model, SN, DOP (and pics)
"I don't know what's so hard about exchanging a monitor"
Customer is "not a techy"
Genuine thanks
Cust actually got his monitor in time
Broken Stand in Box
"This doesn't shine a bright light on AOC"
Device flat out lost
Customer doesn't understand, why we need so many pictures