(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wrong Tracking No.
Cust calls while driving
"Send BLANK to my door pls"
The site contains faulty information
Customer's BLANK exploded/is burning
RMA not posted by previous agent
Broken Stand in Box
Cust is fully prepared, with Model, SN, DOP (and pics)
"This doesn't shine a bright light on AOC"
RMA shipped out in >2 weeks
"I don't know what's so hard about exchanging a monitor"
Cust just flat out fuming
There is literally no documentation
Cust ended call prematurely
Customer has supplied incorrect information
Case logged completely wrong
Waiting for fulfillment
Escalated for no reason
Device flat out lost
Cust wants to contact a lawyer
Customer destroyed his own device, is mad at us
Customer makes other department/company's service availability our problem
Customer made the RMA directly over SC
Cust expects us to offer compensation
Customer is disabled in some way
"I demand to speak to the manager"
Monitor is actually in stock
Monitor got mysteriously damaged overnight
Genuine thanks
Servicecenter did not allocate for 2 months
Customer is "not a techy"
Cust actually got his monitor in time
Customer doesn't understand, why we need so many pictures
"I haven't heard back about my BLANK"
Customer wants to send pics via mail
Ticket wasn't escalated a single time
Focusing fully on a single, irrelevant question
Caller is actually backed up by neighbour/ friend/ spouse
