(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Customer is "not a techy"
RMA shipped out in >2 weeks
Caller is actually backed up by neighbour/ friend/ spouse
Monitor is actually in stock
Case logged completely wrong
Customer has a funny name
There is literally no documentation
Cust expects us to offer compensation
Cust ended call prematurely
Customer makes other department/company's service availability our problem
"I haven't heard back about my BLANK"
Customer made the RMA directly over SC
Cust is fully prepared, with Model, SN, DOP (and pics)
Escalated for no reason
Customer has supplied incorrect information
Customer doesn't understand, why we need so many pictures
RMA not posted by previous agent
Courtesy callback gone wrong
Customer's BLANK exploded/is burning
Broken Stand in Box
Waiting for fulfillment
The site contains faulty information
Focusing fully on a single, irrelevant question
Genuine thanks
"I demand to speak to the manager"
Cust just flat out fuming
"I don't know what's so hard about exchanging a monitor"
