(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer has supplied incorrect information
Customer doesn't understand, why we need so many pictures
"I don't know what's so hard about exchanging a monitor"
Waiting for fulfillment
The site contains faulty information
Wrong Tracking No.
Cust just flat out fuming
Cust is fully prepared, with Model, SN, DOP (and pics)
Customer's BLANK exploded/is burning
Monitor got mysteriously damaged overnight
Escalated for no reason
Focusing fully on a single, irrelevant question
Customer has a funny name
RMA shipped out in >2 weeks
Cust calls while driving
There is literally no documentation
Monitor is actually in stock
Courtesy callback gone wrong
Customer is "not a techy"
Caller is actually backed up by neighbour/ friend/ spouse
Cust actually got his monitor in time
"I demand to speak to the manager"
"Send BLANK to my door pls"
Customer is disabled in some way
Cust ended call prematurely
"I haven't heard back about my BLANK"
Case logged completely wrong
Customer destroyed his own device, is mad at us
Customer made the RMA directly over SC
Broken Stand in Box
Genuine thanks
Cust wants to contact a lawyer
RMA not posted by previous agent
Customer makes other department/company's service availability our problem
