"This doesn'tshine abright lighton AOC"Focusingfully on asingle,irrelevantquestionThere isliterally nodocumentationServicecenterdid notallocate for 2monthsCust expectsus to offercompensationCustomerdoesn'tunderstand,why we needso manypicturesBrokenStandin BoxCustomer makes otherdepartment/company'sservice availability ourproblemDeviceflat outlostGenuinethanksCust is fullyprepared,with Model,SN, DOP(and pics)Customer'sBLANKexploded/isburning"SendBLANK tomy doorpls""I demandto speakto themanager"Customerdestroyed hisown device,is mad at usCustomerhas afunnynameCaseloggedcompletelywrongWaitingforfulfillmentCaller isactuallybacked up byneighbour/friend/ spouseCustomeris disabledin somewayMonitor gotmysteriouslydamagedovernightCustomeris "not atechy"Ticketwasn'tescalated asingle time"I don't knowwhat's so hardaboutexchanging amonitor"RMAshippedout in >2weeksCust callswhiledrivingCustwants tocontact alawyerMonitor isactually instockCust justflat outfumingCustomerhas suppliedincorrectinformationWrongTrackingNo.Customermade theRMA directlyover SCEscalatedfor noreason"I haven'theard backabout myBLANK"The sitecontainsfaultyinformationCust endedcallprematurelyCustactually gothis monitorin timeRMA notposted bypreviousagentCustomerwants tosend picsvia mailCourtesycallbackgonewrong"This doesn'tshine abright lighton AOC"Focusingfully on asingle,irrelevantquestionThere isliterally nodocumentationServicecenterdid notallocate for 2monthsCust expectsus to offercompensationCustomerdoesn'tunderstand,why we needso manypicturesBrokenStandin BoxCustomer makes otherdepartment/company'sservice availability ourproblemDeviceflat outlostGenuinethanksCust is fullyprepared,with Model,SN, DOP(and pics)Customer'sBLANKexploded/isburning"SendBLANK tomy doorpls""I demandto speakto themanager"Customerdestroyed hisown device,is mad at usCustomerhas afunnynameCaseloggedcompletelywrongWaitingforfulfillmentCaller isactuallybacked up byneighbour/friend/ spouseCustomeris disabledin somewayMonitor gotmysteriouslydamagedovernightCustomeris "not atechy"Ticketwasn'tescalated asingle time"I don't knowwhat's so hardaboutexchanging amonitor"RMAshippedout in >2weeksCust callswhiledrivingCustwants tocontact alawyerMonitor isactually instockCust justflat outfumingCustomerhas suppliedincorrectinformationWrongTrackingNo.Customermade theRMA directlyover SCEscalatedfor noreason"I haven'theard backabout myBLANK"The sitecontainsfaultyinformationCust endedcallprematurelyCustactually gothis monitorin timeRMA notposted bypreviousagentCustomerwants tosend picsvia mailCourtesycallbackgonewrong

AOC/MMD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "This doesn't shine a bright light on AOC"
  2. Focusing fully on a single, irrelevant question
  3. There is literally no documentation
  4. Servicecenter did not allocate for 2 months
  5. Cust expects us to offer compensation
  6. Customer doesn't understand, why we need so many pictures
  7. Broken Stand in Box
  8. Customer makes other department/company's service availability our problem
  9. Device flat out lost
  10. Genuine thanks
  11. Cust is fully prepared, with Model, SN, DOP (and pics)
  12. Customer's BLANK exploded/is burning
  13. "Send BLANK to my door pls"
  14. "I demand to speak to the manager"
  15. Customer destroyed his own device, is mad at us
  16. Customer has a funny name
  17. Case logged completely wrong
  18. Waiting for fulfillment
  19. Caller is actually backed up by neighbour/ friend/ spouse
  20. Customer is disabled in some way
  21. Monitor got mysteriously damaged overnight
  22. Customer is "not a techy"
  23. Ticket wasn't escalated a single time
  24. "I don't know what's so hard about exchanging a monitor"
  25. RMA shipped out in >2 weeks
  26. Cust calls while driving
  27. Cust wants to contact a lawyer
  28. Monitor is actually in stock
  29. Cust just flat out fuming
  30. Customer has supplied incorrect information
  31. Wrong Tracking No.
  32. Customer made the RMA directly over SC
  33. Escalated for no reason
  34. "I haven't heard back about my BLANK"
  35. The site contains faulty information
  36. Cust ended call prematurely
  37. Cust actually got his monitor in time
  38. RMA not posted by previous agent
  39. Customer wants to send pics via mail
  40. Courtesy callback gone wrong