(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Focusing fully on a single, irrelevant question
There is literally no documentation
Customer doesn't understand, why we need so many pictures
Cust ended call prematurely
RMA not posted by previous agent
Waiting for fulfillment
The site contains faulty information
Customer made the RMA directly over SC
Cust actually got his monitor in time
Customer has supplied incorrect information
Cust is fully prepared, with Model, SN, DOP (and pics)
Customer makes other department/company's service availability our problem
"I don't know what's so hard about exchanging a monitor"
Courtesy callback gone wrong
Cust calls while driving
"I demand to speak to the manager"
Servicecenter did not allocate for 2 months
Genuine thanks
Monitor is actually in stock
"I haven't heard back about my BLANK"
Customer destroyed his own device, is mad at us
Wrong Tracking No.
Case logged completely wrong
Cust expects us to offer compensation
Caller is actually backed up by neighbour/ friend/ spouse
