(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Broken Stand in Box
Escalated for no reason
Customer makes other department/company's service availability our problem
Monitor is actually in stock
Cust expects us to offer compensation
"I demand to speak to the manager"
Wrong Tracking No.
Caller is actually backed up by neighbour/ friend/ spouse
There is literally no documentation
"I don't know what's so hard about exchanging a monitor"
Customer's BLANK exploded/is burning
Customer wants to send pics via mail
Customer is disabled in some way
Cust ended call prematurely
Device flat out lost
Customer destroyed his own device, is mad at us
Customer has supplied incorrect information
Cust wants to contact a lawyer
The site contains faulty information
Cust is fully prepared, with Model, SN, DOP (and pics)
Courtesy callback gone wrong
RMA not posted by previous agent
Customer doesn't understand, why we need so many pictures
