(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer is disabled in some way
Servicecenter did not allocate for 2 months
"I haven't heard back about my BLANK"
There is literally no documentation
Broken Stand in Box
Ticket wasn't escalated a single time
Monitor is actually in stock
RMA not posted by previous agent
Customer has a funny name
Cust is fully prepared, with Model, SN, DOP (and pics)
Customer has supplied incorrect information
Caller is actually backed up by neighbour/ friend/ spouse
Customer is "not a techy"
Customer made the RMA directly over SC
Cust just flat out fuming
The site contains faulty information
Case logged completely wrong
Customer doesn't understand, why we need so many pictures
Customer's BLANK exploded/is burning
Waiting for fulfillment
"I demand to speak to the manager"
Cust ended call prematurely
Device flat out lost
Cust calls while driving
Customer makes other department/company's service availability our problem
Wrong Tracking No.
"I don't know what's so hard about exchanging a monitor"
