(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer made the RMA directly over SC
Genuine thanks
"This doesn't shine a bright light on AOC"
There is literally no documentation
The site contains faulty information
Courtesy callback gone wrong
Monitor is actually in stock
Monitor got mysteriously damaged overnight
Focusing fully on a single, irrelevant question
Broken Stand in Box
Customer's BLANK exploded/is burning
Cust expects us to offer compensation
Customer has supplied incorrect information
Customer destroyed his own device, is mad at us
Wrong Tracking No.
RMA shipped out in >2 weeks
Customer wants to send pics via mail
RMA not posted by previous agent
Customer is disabled in some way
Servicecenter did not allocate for 2 months
Device flat out lost
Caller is actually backed up by neighbour/ friend/ spouse
Cust wants to contact a lawyer
Cust calls while driving
Escalated for no reason
Cust is fully prepared, with Model, SN, DOP (and pics)
"I demand to speak to the manager"
Waiting for fulfillment
Customer is "not a techy"
Case logged completely wrong
Cust just flat out fuming
"I don't know what's so hard about exchanging a monitor"
Cust actually got his monitor in time
"Send BLANK to my door pls"
Ticket wasn't escalated a single time
Customer doesn't understand, why we need so many pictures
Customer makes other department/company's service availability our problem
