Custwants tocontact alawyer"I haven'theard backabout myBLANK"Customer makes otherdepartment/company'sservice availability ourproblemWrongTrackingNo.RMA notposted bypreviousagentCustomerhas afunnynameCustomermade theRMA directlyover SCThere isliterally nodocumentationTicketwasn'tescalated asingle timeCustomeris disabledin someway"SendBLANK tomy doorpls"Cust justflat outfumingFocusingfully on asingle,irrelevantquestionMonitor isactually instock"I demandto speakto themanager"Cust callswhiledrivingMonitor gotmysteriouslydamagedovernightCaller isactuallybacked up byneighbour/friend/ spouseCust is fullyprepared,with Model,SN, DOP(and pics)"I don't knowwhat's so hardaboutexchanging amonitor"Customeris "not atechy"GenuinethanksCustactually gothis monitorin timeBrokenStandin Box"This doesn'tshine abright lighton AOC"Deviceflat outlostCustomerdoesn'tunderstand,why we needso manypicturesCourtesycallbackgonewrongServicecenterdid notallocate for 2monthsCust expectsus to offercompensationEscalatedfor noreasonCust endedcallprematurelyCaseloggedcompletelywrongThe sitecontainsfaultyinformationWaitingforfulfillmentCustomerhas suppliedincorrectinformationCustomerwants tosend picsvia mailCustomerdestroyed hisown device,is mad at usRMAshippedout in >2weeksCustomer'sBLANKexploded/isburningCustwants tocontact alawyer"I haven'theard backabout myBLANK"Customer makes otherdepartment/company'sservice availability ourproblemWrongTrackingNo.RMA notposted bypreviousagentCustomerhas afunnynameCustomermade theRMA directlyover SCThere isliterally nodocumentationTicketwasn'tescalated asingle timeCustomeris disabledin someway"SendBLANK tomy doorpls"Cust justflat outfumingFocusingfully on asingle,irrelevantquestionMonitor isactually instock"I demandto speakto themanager"Cust callswhiledrivingMonitor gotmysteriouslydamagedovernightCaller isactuallybacked up byneighbour/friend/ spouseCust is fullyprepared,with Model,SN, DOP(and pics)"I don't knowwhat's so hardaboutexchanging amonitor"Customeris "not atechy"GenuinethanksCustactually gothis monitorin timeBrokenStandin Box"This doesn'tshine abright lighton AOC"Deviceflat outlostCustomerdoesn'tunderstand,why we needso manypicturesCourtesycallbackgonewrongServicecenterdid notallocate for 2monthsCust expectsus to offercompensationEscalatedfor noreasonCust endedcallprematurelyCaseloggedcompletelywrongThe sitecontainsfaultyinformationWaitingforfulfillmentCustomerhas suppliedincorrectinformationCustomerwants tosend picsvia mailCustomerdestroyed hisown device,is mad at usRMAshippedout in >2weeksCustomer'sBLANKexploded/isburning

AOC/MMD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cust wants to contact a lawyer
  2. "I haven't heard back about my BLANK"
  3. Customer makes other department/company's service availability our problem
  4. Wrong Tracking No.
  5. RMA not posted by previous agent
  6. Customer has a funny name
  7. Customer made the RMA directly over SC
  8. There is literally no documentation
  9. Ticket wasn't escalated a single time
  10. Customer is disabled in some way
  11. "Send BLANK to my door pls"
  12. Cust just flat out fuming
  13. Focusing fully on a single, irrelevant question
  14. Monitor is actually in stock
  15. "I demand to speak to the manager"
  16. Cust calls while driving
  17. Monitor got mysteriously damaged overnight
  18. Caller is actually backed up by neighbour/ friend/ spouse
  19. Cust is fully prepared, with Model, SN, DOP (and pics)
  20. "I don't know what's so hard about exchanging a monitor"
  21. Customer is "not a techy"
  22. Genuine thanks
  23. Cust actually got his monitor in time
  24. Broken Stand in Box
  25. "This doesn't shine a bright light on AOC"
  26. Device flat out lost
  27. Customer doesn't understand, why we need so many pictures
  28. Courtesy callback gone wrong
  29. Servicecenter did not allocate for 2 months
  30. Cust expects us to offer compensation
  31. Escalated for no reason
  32. Cust ended call prematurely
  33. Case logged completely wrong
  34. The site contains faulty information
  35. Waiting for fulfillment
  36. Customer has supplied incorrect information
  37. Customer wants to send pics via mail
  38. Customer destroyed his own device, is mad at us
  39. RMA shipped out in >2 weeks
  40. Customer's BLANK exploded/is burning