(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Broken Stand in Box
Case logged completely wrong
Customer has a funny name
RMA not posted by previous agent
Ticket wasn't escalated a single time
Cust ended call prematurely
Monitor is actually in stock
Customer made the RMA directly over SC
Customer makes other department/company's service availability our problem
Genuine thanks
Customer is disabled in some way
"This doesn't shine a bright light on AOC"
Waiting for fulfillment
Device flat out lost
Customer's BLANK exploded/is burning
Cust calls while driving
Focusing fully on a single, irrelevant question
"I don't know what's so hard about exchanging a monitor"
Customer wants to send pics via mail
Courtesy callback gone wrong
The site contains faulty information
Monitor got mysteriously damaged overnight
Cust is fully prepared, with Model, SN, DOP (and pics)
Escalated for no reason
"I haven't heard back about my BLANK"
"I demand to speak to the manager"
Servicecenter did not allocate for 2 months
Customer has supplied incorrect information
Wrong Tracking No.
Caller is actually backed up by neighbour/ friend/ spouse
"Send BLANK to my door pls"
Customer destroyed his own device, is mad at us
Customer is "not a techy"
Customer doesn't understand, why we need so many pictures
