(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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There is literally no documentation
Cust calls while driving
Cust is fully prepared, with Model, SN, DOP (and pics)
Customer destroyed his own device, is mad at us
Servicecenter did not allocate for 2 months
RMA not posted by previous agent
Monitor got mysteriously damaged overnight
"I haven't heard back about my BLANK"
Customer's BLANK exploded/is burning
"This doesn't shine a bright light on AOC"
Customer is disabled in some way
Waiting for fulfillment
Customer doesn't understand, why we need so many pictures
Cust just flat out fuming
Customer made the RMA directly over SC
Cust wants to contact a lawyer
Case logged completely wrong
Customer is "not a techy"
Cust ended call prematurely
Device flat out lost
Cust actually got his monitor in time
Customer wants to send pics via mail
Escalated for no reason
The site contains faulty information
Broken Stand in Box
RMA shipped out in >2 weeks
"I don't know what's so hard about exchanging a monitor"
Customer has a funny name
Wrong Tracking No.
Caller is actually backed up by neighbour/ friend/ spouse
Courtesy callback gone wrong
Customer makes other department/company's service availability our problem