This bingo card has 40 words: Customer doesn't understand, why we need so many pictures, Customer has a funny name, Customer is "not a techy", Customer wants to send pics via mail, Customer's BLANK exploded/is burning, "I demand to speak to the manager", "This doesn't shine a bright light on AOC", Customer makes other department/company's service availability our problem, "I don't know what's so hard about exchanging a monitor", Broken Stand in Box, Customer made the RMA directly over SC, Servicecenter did not allocate for 2 months, Customer is disabled in some way, "I haven't heard back about my BLANK", Focusing fully on a single, irrelevant question, Case logged completely wrong, Caller is actually backed up by neighbour/ friend/ spouse, "Send BLANK to my door pls", Customer destroyed his own device, is mad at us, Monitor got mysteriously damaged overnight, The site contains faulty information, There is literally no documentation, Customer has supplied incorrect information, Genuine thanks, Cust calls while driving, Cust just flat out fuming, Cust ended call prematurely, Cust expects us to offer compensation, Courtesy callback gone wrong, Cust wants to contact a lawyer, Cust actually got his monitor in time, RMA shipped out in >2 weeks, Monitor is actually in stock, Cust is fully prepared, with Model, SN, DOP (and pics), Ticket wasn't escalated a single time, Waiting for fulfillment, Device flat out lost, Wrong Tracking No., RMA not posted by previous agent and Escalated for no reason.
AOC/MMD Bingo | AVA Bingo | HelpDesk Bingo | Name:_____________Disco Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account | Call Center Bingo
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