Are youthe AD /LSO?"Hold on,I'm justloggingon"Have torepeatinformationSpoc Agentdoesn'tknow whatto doCall lastsmore than10minutesAsks forAssetNumberSPOCAgentdoesn'tcareCall backtomorrow/ afterlunchMisses partof yourPUID / RefnumberVoicePortalDoesn'tworkGPUpdatePut onHoldHave youcalledyour C4i /iHub"I'm justgoing toask myColleague"Priority3AgentsoundshalfasleepAre youthe AD /LSO?"Hold on,I'm justloggingon"Have torepeatinformationSpoc Agentdoesn'tknow whatto doCall lastsmore than10minutesAsks forAssetNumberSPOCAgentdoesn'tcareCall backtomorrow/ afterlunchMisses partof yourPUID / RefnumberVoicePortalDoesn'tworkGPUpdatePut onHoldHave youcalledyour C4i /iHub"I'm justgoing toask myColleague"Priority3Agentsoundshalfasleep

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you the AD / LSO?
  2. "Hold on, I'm just logging on"
  3. Have to repeat information
  4. Spoc Agent doesn't know what to do
  5. Call lasts more than 10 minutes
  6. Asks for Asset Number
  7. SPOC Agent doesn't care
  8. Call back tomorrow / after lunch
  9. Misses part of your PUID / Ref number
  10. Voice Portal Doesn't work
  11. GPUpdate
  12. Put on Hold
  13. Have you called your C4i / iHub
  14. "I'm just going to ask my Colleague"
  15. Priority 3
  16. Agent sounds half asleep