"Hold on,I'm justloggingon"SPOCAgentdoesn'tcarePriority3Are youthe AD /LSO?Spoc Agentdoesn'tknow whatto doGPUpdate"I'm justgoing toask myColleague"Call lastsmore than10minutesAgentsoundshalfasleepAsks forAssetNumberHave torepeatinformationHave youcalledyour C4i /iHubMisses partof yourPUID / RefnumberCall backtomorrow/ afterlunchVoicePortalDoesn'tworkPut onHold"Hold on,I'm justloggingon"SPOCAgentdoesn'tcarePriority3Are youthe AD /LSO?Spoc Agentdoesn'tknow whatto doGPUpdate"I'm justgoing toask myColleague"Call lastsmore than10minutesAgentsoundshalfasleepAsks forAssetNumberHave torepeatinformationHave youcalledyour C4i /iHubMisses partof yourPUID / RefnumberCall backtomorrow/ afterlunchVoicePortalDoesn'tworkPut onHold

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Hold on, I'm just logging on"
  2. SPOC Agent doesn't care
  3. Priority 3
  4. Are you the AD / LSO?
  5. Spoc Agent doesn't know what to do
  6. GPUpdate
  7. "I'm just going to ask my Colleague"
  8. Call lasts more than 10 minutes
  9. Agent sounds half asleep
  10. Asks for Asset Number
  11. Have to repeat information
  12. Have you called your C4i / iHub
  13. Misses part of your PUID / Ref number
  14. Call back tomorrow / after lunch
  15. Voice Portal Doesn't work
  16. Put on Hold