Spoc Agentdoesn'tknow whatto doCall backtomorrow/ afterlunchHave youcalledyour C4i /iHub"I'm justgoing toask myColleague"Misses partof yourPUID / RefnumberSPOCAgentdoesn'tcareAsks forAssetNumberGPUpdatePriority3Have torepeatinformationVoicePortalDoesn'tworkCall lastsmore than10minutesAgentsoundshalfasleepPut onHold"Hold on,I'm justloggingon"Are youthe AD /LSO?Spoc Agentdoesn'tknow whatto doCall backtomorrow/ afterlunchHave youcalledyour C4i /iHub"I'm justgoing toask myColleague"Misses partof yourPUID / RefnumberSPOCAgentdoesn'tcareAsks forAssetNumberGPUpdatePriority3Have torepeatinformationVoicePortalDoesn'tworkCall lastsmore than10minutesAgentsoundshalfasleepPut onHold"Hold on,I'm justloggingon"Are youthe AD /LSO?

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoc Agent doesn't know what to do
  2. Call back tomorrow / after lunch
  3. Have you called your C4i / iHub
  4. "I'm just going to ask my Colleague"
  5. Misses part of your PUID / Ref number
  6. SPOC Agent doesn't care
  7. Asks for Asset Number
  8. GPUpdate
  9. Priority 3
  10. Have to repeat information
  11. Voice Portal Doesn't work
  12. Call lasts more than 10 minutes
  13. Agent sounds half asleep
  14. Put on Hold
  15. "Hold on, I'm just logging on"
  16. Are you the AD / LSO?