Call backtomorrow/ afterlunchAsks forAssetNumberHave torepeatinformation"I'm justgoing toask myColleague"Put onHoldGPUpdate"Hold on,I'm justloggingon"Call lastsmore than10minutesAre youthe AD /LSO?SPOCAgentdoesn'tcareHave youcalledyour C4i /iHubVoicePortalDoesn'tworkAgentsoundshalfasleepPriority3Misses partof yourPUID / RefnumberSpoc Agentdoesn'tknow whatto doCall backtomorrow/ afterlunchAsks forAssetNumberHave torepeatinformation"I'm justgoing toask myColleague"Put onHoldGPUpdate"Hold on,I'm justloggingon"Call lastsmore than10minutesAre youthe AD /LSO?SPOCAgentdoesn'tcareHave youcalledyour C4i /iHubVoicePortalDoesn'tworkAgentsoundshalfasleepPriority3Misses partof yourPUID / RefnumberSpoc Agentdoesn'tknow whatto do

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call back tomorrow / after lunch
  2. Asks for Asset Number
  3. Have to repeat information
  4. "I'm just going to ask my Colleague"
  5. Put on Hold
  6. GPUpdate
  7. "Hold on, I'm just logging on"
  8. Call lasts more than 10 minutes
  9. Are you the AD / LSO?
  10. SPOC Agent doesn't care
  11. Have you called your C4i / iHub
  12. Voice Portal Doesn't work
  13. Agent sounds half asleep
  14. Priority 3
  15. Misses part of your PUID / Ref number
  16. Spoc Agent doesn't know what to do