VoicePortalDoesn'tworkCall lastsmore than10minutesMisses partof yourPUID / RefnumberAre youthe AD /LSO?"I'm justgoing toask myColleague"Have youcalledyour C4i /iHubGPUpdateAsks forAssetNumberSPOCAgentdoesn'tcareAgentsoundshalfasleepSpoc Agentdoesn'tknow whatto doPriority3Call backtomorrow/ afterlunchHave torepeatinformation"Hold on,I'm justloggingon"Put onHoldVoicePortalDoesn'tworkCall lastsmore than10minutesMisses partof yourPUID / RefnumberAre youthe AD /LSO?"I'm justgoing toask myColleague"Have youcalledyour C4i /iHubGPUpdateAsks forAssetNumberSPOCAgentdoesn'tcareAgentsoundshalfasleepSpoc Agentdoesn'tknow whatto doPriority3Call backtomorrow/ afterlunchHave torepeatinformation"Hold on,I'm justloggingon"Put onHold

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Voice Portal Doesn't work
  2. Call lasts more than 10 minutes
  3. Misses part of your PUID / Ref number
  4. Are you the AD / LSO?
  5. "I'm just going to ask my Colleague"
  6. Have you called your C4i / iHub
  7. GPUpdate
  8. Asks for Asset Number
  9. SPOC Agent doesn't care
  10. Agent sounds half asleep
  11. Spoc Agent doesn't know what to do
  12. Priority 3
  13. Call back tomorrow / after lunch
  14. Have to repeat information
  15. "Hold on, I'm just logging on"
  16. Put on Hold