"I'm justgoing toask myColleague""Hold on,I'm justloggingon"Put onHoldPriority3Call lastsmore than10minutesSPOCAgentdoesn'tcareMisses partof yourPUID / RefnumberSpoc Agentdoesn'tknow whatto doAsks forAssetNumberHave torepeatinformationHave youcalledyour C4i /iHubVoicePortalDoesn'tworkAre youthe AD /LSO?Call backtomorrow/ afterlunchGPUpdateAgentsoundshalfasleep"I'm justgoing toask myColleague""Hold on,I'm justloggingon"Put onHoldPriority3Call lastsmore than10minutesSPOCAgentdoesn'tcareMisses partof yourPUID / RefnumberSpoc Agentdoesn'tknow whatto doAsks forAssetNumberHave torepeatinformationHave youcalledyour C4i /iHubVoicePortalDoesn'tworkAre youthe AD /LSO?Call backtomorrow/ afterlunchGPUpdateAgentsoundshalfasleep

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm just going to ask my Colleague"
  2. "Hold on, I'm just logging on"
  3. Put on Hold
  4. Priority 3
  5. Call lasts more than 10 minutes
  6. SPOC Agent doesn't care
  7. Misses part of your PUID / Ref number
  8. Spoc Agent doesn't know what to do
  9. Asks for Asset Number
  10. Have to repeat information
  11. Have you called your C4i / iHub
  12. Voice Portal Doesn't work
  13. Are you the AD / LSO?
  14. Call back tomorrow / after lunch
  15. GPUpdate
  16. Agent sounds half asleep