"I'm justgoing toask myColleague"Misses partof yourPUID / RefnumberVoicePortalDoesn'tworkAgentsoundshalfasleep"Hold on,I'm justloggingon"Put onHoldHave torepeatinformationSpoc Agentdoesn'tknow whatto doHave youcalledyour C4i /iHubPriority3Call backtomorrow/ afterlunchGPUpdateSPOCAgentdoesn'tcareAsks forAssetNumberCall lastsmore than10minutesAre youthe AD /LSO?"I'm justgoing toask myColleague"Misses partof yourPUID / RefnumberVoicePortalDoesn'tworkAgentsoundshalfasleep"Hold on,I'm justloggingon"Put onHoldHave torepeatinformationSpoc Agentdoesn'tknow whatto doHave youcalledyour C4i /iHubPriority3Call backtomorrow/ afterlunchGPUpdateSPOCAgentdoesn'tcareAsks forAssetNumberCall lastsmore than10minutesAre youthe AD /LSO?

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm just going to ask my Colleague"
  2. Misses part of your PUID / Ref number
  3. Voice Portal Doesn't work
  4. Agent sounds half asleep
  5. "Hold on, I'm just logging on"
  6. Put on Hold
  7. Have to repeat information
  8. Spoc Agent doesn't know what to do
  9. Have you called your C4i / iHub
  10. Priority 3
  11. Call back tomorrow / after lunch
  12. GPUpdate
  13. SPOC Agent doesn't care
  14. Asks for Asset Number
  15. Call lasts more than 10 minutes
  16. Are you the AD / LSO?