Are youthe AD /LSO?"I'm justgoing toask myColleague"Asks forAssetNumber"Hold on,I'm justloggingon"Put onHoldGPUpdateMisses partof yourPUID / RefnumberAgentsoundshalfasleepSPOCAgentdoesn'tcareCall backtomorrow/ afterlunchHave youcalledyour C4i /iHubSpoc Agentdoesn'tknow whatto doCall lastsmore than10minutesHave torepeatinformationPriority3VoicePortalDoesn'tworkAre youthe AD /LSO?"I'm justgoing toask myColleague"Asks forAssetNumber"Hold on,I'm justloggingon"Put onHoldGPUpdateMisses partof yourPUID / RefnumberAgentsoundshalfasleepSPOCAgentdoesn'tcareCall backtomorrow/ afterlunchHave youcalledyour C4i /iHubSpoc Agentdoesn'tknow whatto doCall lastsmore than10minutesHave torepeatinformationPriority3VoicePortalDoesn'twork

SPOC Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Are you the AD / LSO?
  2. "I'm just going to ask my Colleague"
  3. Asks for Asset Number
  4. "Hold on, I'm just logging on"
  5. Put on Hold
  6. GPUpdate
  7. Misses part of your PUID / Ref number
  8. Agent sounds half asleep
  9. SPOC Agent doesn't care
  10. Call back tomorrow / after lunch
  11. Have you called your C4i / iHub
  12. Spoc Agent doesn't know what to do
  13. Call lasts more than 10 minutes
  14. Have to repeat information
  15. Priority 3
  16. Voice Portal Doesn't work