MakeconnectionsquicklyAssumepositiveintentBe ateamplayerAccountableteamworkInformationis power!UsepreferrednamesRespectdifferencesAcceptanceConnectthroughempathyShowcourtesyandrespectOpportunitiesareeverywhereEmpathyfor selfHear whatthecustomeris sayingAbove&beyondCustomersare peopletooSimple& clearis bestExplainwhat &whyEmpowerourcustomersThankyouToleranceListencarefullyManageexpectationsYou'rewelcomeCelebrateyourteam!Focus onR-E-S-P-E-C-TManagechoicesBuildconfidencefor betterdecisionsPleaseSpeakpositivelyabout teammembersCheck forunderstandingExperienceDriversTaketime totune inUnderstandingRecognize ateammemberspositiveactionNarratecare &serviceTeamscan bepowerfulDemonstrateempathyInclude the'why' inyourexplanationAskclarifyingquestionsExceedexpectationsLearn namepreferencesMake apersonalconnectionBe thebestlisteneryou can beExplainthingclearlyUsevisualsMakeconnectionsquicklyAssumepositiveintentBe ateamplayerAccountableteamworkInformationis power!UsepreferrednamesRespectdifferencesAcceptanceConnectthroughempathyShowcourtesyandrespectOpportunitiesareeverywhereEmpathyfor selfHear whatthecustomeris sayingAbove&beyondCustomersare peopletooSimple& clearis bestExplainwhat &whyEmpowerourcustomersThankyouToleranceListencarefullyManageexpectationsYou'rewelcomeCelebrateyourteam!Focus onR-E-S-P-E-C-TManagechoicesBuildconfidencefor betterdecisionsPleaseSpeakpositivelyabout teammembersCheck forunderstandingExperienceDriversTaketime totune inUnderstandingRecognize ateammemberspositiveactionNarratecare &serviceTeamscan bepowerfulDemonstrateempathyInclude the'why' inyourexplanationAskclarifyingquestionsExceedexpectationsLearn namepreferencesMake apersonalconnectionBe thebestlisteneryou can beExplainthingclearlyUsevisuals

Experience Drivers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
  1. Make connections quickly
  2. Assume positive intent
  3. Be a team player
  4. Accountable teamwork
  5. Information is power!
  6. Use preferred names
  7. Respect differences
  8. Acceptance
  9. Connect through empathy
  10. Show courtesy and respect
  11. Opportunities are everywhere
  12. Empathy for self
  13. Hear what the customer is saying
  14. Above & beyond
  15. Customers are people too
  16. Simple & clear is best
  17. Explain what & why
  18. Empower our customers
  19. Thank you
  20. Tolerance
  21. Listen carefully
  22. Manage expectations
  23. You're welcome
  24. Celebrate your team!
  25. Focus on R-E-S-P-E-C-T
  26. Manage choices
  27. Build confidence for better decisions
  28. Please
  29. Speak positively about team members
  30. Check for understanding
  31. Experience Drivers
  32. Take time to tune in
  33. Understanding
  34. Recognize a team members positive action
  35. Narrate care & service
  36. Teams can be powerful
  37. Demonstrate empathy
  38. Include the 'why' in your explanation
  39. Ask clarifying questions
  40. Exceed expectations
  41. Learn name preferences
  42. Make a personal connection
  43. Be the best listener you can be
  44. Explain thing clearly
  45. Use visuals