Empower our customers Opportunities are everywhere Information is power! Tolerance Empathy for self Check for understanding Listen carefully Use preferred names Be the best listener you can be Focus on R-E-S-P- E-C-T Simple & clear is best Understanding Thank you Include the 'why' in your explanation Accountable teamwork Customers are people too Speak positively about team members Demonstrate empathy Assume positive intent Take time to tune in Make connections quickly Narrate care & service Exceed expectations Experience Drivers Hear what the customer is saying Acceptance Ask clarifying questions Above & beyond Please Make a personal connection Explain what & why Celebrate your team! Be a team player Use visuals Manage expectations You're welcome Explain thing clearly Respect differences Connect through empathy Build confidence for better decisions Teams can be powerful Recognize a team members positive action Manage choices Learn name preferences Show courtesy and respect Empower our customers Opportunities are everywhere Information is power! Tolerance Empathy for self Check for understanding Listen carefully Use preferred names Be the best listener you can be Focus on R-E-S-P- E-C-T Simple & clear is best Understanding Thank you Include the 'why' in your explanation Accountable teamwork Customers are people too Speak positively about team members Demonstrate empathy Assume positive intent Take time to tune in Make connections quickly Narrate care & service Exceed expectations Experience Drivers Hear what the customer is saying Acceptance Ask clarifying questions Above & beyond Please Make a personal connection Explain what & why Celebrate your team! Be a team player Use visuals Manage expectations You're welcome Explain thing clearly Respect differences Connect through empathy Build confidence for better decisions Teams can be powerful Recognize a team members positive action Manage choices Learn name preferences Show courtesy and respect
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empower our customers
Opportunities are everywhere
Information is power!
Tolerance
Empathy for self
Check for understanding
Listen carefully
Use preferred names
Be the best listener you can be
Focus on R-E-S-P-E-C-T
Simple & clear is best
Understanding
Thank you
Include the 'why' in your explanation
Accountable teamwork
Customers are people too
Speak positively about team members
Demonstrate empathy
Assume positive intent
Take time to tune in
Make connections quickly
Narrate care & service
Exceed expectations
Experience Drivers
Hear what the customer is saying
Acceptance
Ask clarifying questions
Above & beyond
Please
Make a personal connection
Explain what & why
Celebrate your team!
Be a team player
Use visuals
Manage expectations
You're welcome
Explain thing clearly
Respect differences
Connect through empathy
Build confidence for better decisions
Teams can be powerful
Recognize a team members positive action
Manage choices
Learn name preferences
Show courtesy and respect