You'rewelcomeShowcourtesyandrespectCheck forunderstandingLearn namepreferencesUnderstandingUsepreferrednamesInformationis power!MakeconnectionsquicklyUsevisualsCustomersare peopletooSpeakpositivelyabout teammembersSimple& clearis bestConnectthroughempathyFocus onR-E-S-P-E-C-TBe thebestlisteneryou can beTaketime totune inInclude the'why' inyourexplanationPleaseManageexpectationsHear whatthecustomeris sayingListencarefullyAccountableteamworkExperienceDriversEmpathyfor selfExplainwhat &whyAskclarifyingquestionsAssumepositiveintentToleranceCelebrateyourteam!ManagechoicesEmpowerourcustomersBe ateamplayerNarratecare &serviceExceedexpectationsDemonstrateempathyMake apersonalconnectionAcceptanceTeamscan bepowerfulRecognize ateammemberspositiveactionRespectdifferencesExplainthingclearlyAbove&beyondBuildconfidencefor betterdecisionsOpportunitiesareeverywhereThankyouYou'rewelcomeShowcourtesyandrespectCheck forunderstandingLearn namepreferencesUnderstandingUsepreferrednamesInformationis power!MakeconnectionsquicklyUsevisualsCustomersare peopletooSpeakpositivelyabout teammembersSimple& clearis bestConnectthroughempathyFocus onR-E-S-P-E-C-TBe thebestlisteneryou can beTaketime totune inInclude the'why' inyourexplanationPleaseManageexpectationsHear whatthecustomeris sayingListencarefullyAccountableteamworkExperienceDriversEmpathyfor selfExplainwhat &whyAskclarifyingquestionsAssumepositiveintentToleranceCelebrateyourteam!ManagechoicesEmpowerourcustomersBe ateamplayerNarratecare &serviceExceedexpectationsDemonstrateempathyMake apersonalconnectionAcceptanceTeamscan bepowerfulRecognize ateammemberspositiveactionRespectdifferencesExplainthingclearlyAbove&beyondBuildconfidencefor betterdecisionsOpportunitiesareeverywhereThankyou

Experience Drivers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You're welcome
  2. Show courtesy and respect
  3. Check for understanding
  4. Learn name preferences
  5. Understanding
  6. Use preferred names
  7. Information is power!
  8. Make connections quickly
  9. Use visuals
  10. Customers are people too
  11. Speak positively about team members
  12. Simple & clear is best
  13. Connect through empathy
  14. Focus on R-E-S-P-E-C-T
  15. Be the best listener you can be
  16. Take time to tune in
  17. Include the 'why' in your explanation
  18. Please
  19. Manage expectations
  20. Hear what the customer is saying
  21. Listen carefully
  22. Accountable teamwork
  23. Experience Drivers
  24. Empathy for self
  25. Explain what & why
  26. Ask clarifying questions
  27. Assume positive intent
  28. Tolerance
  29. Celebrate your team!
  30. Manage choices
  31. Empower our customers
  32. Be a team player
  33. Narrate care & service
  34. Exceed expectations
  35. Demonstrate empathy
  36. Make a personal connection
  37. Acceptance
  38. Teams can be powerful
  39. Recognize a team members positive action
  40. Respect differences
  41. Explain thing clearly
  42. Above & beyond
  43. Build confidence for better decisions
  44. Opportunities are everywhere
  45. Thank you