AcceptanceConnectthroughempathyDemonstrateempathySimple& clearis bestPleaseAccountableteamworkExplainwhat &whyExplainthingclearlyOpportunitiesareeverywhereBe thebestlisteneryou can beExceedexpectationsFocus onR-E-S-P-E-C-TAskclarifyingquestionsManagechoicesThankyouBuildconfidencefor betterdecisionsSpeakpositivelyabout teammembersCheck forunderstandingListencarefullyRecognize ateammemberspositiveactionUsevisualsBe ateamplayerAbove&beyondUnderstandingYou'rewelcomeLearn namepreferencesNarratecare &serviceMake apersonalconnectionEmpowerourcustomersManageexpectationsShowcourtesyandrespectUsepreferrednamesInclude the'why' inyourexplanationTeamscan bepowerfulMakeconnectionsquicklyCustomersare peopletooInformationis power!Hear whatthecustomeris sayingEmpathyfor selfExperienceDriversCelebrateyourteam!RespectdifferencesAssumepositiveintentTaketime totune inToleranceAcceptanceConnectthroughempathyDemonstrateempathySimple& clearis bestPleaseAccountableteamworkExplainwhat &whyExplainthingclearlyOpportunitiesareeverywhereBe thebestlisteneryou can beExceedexpectationsFocus onR-E-S-P-E-C-TAskclarifyingquestionsManagechoicesThankyouBuildconfidencefor betterdecisionsSpeakpositivelyabout teammembersCheck forunderstandingListencarefullyRecognize ateammemberspositiveactionUsevisualsBe ateamplayerAbove&beyondUnderstandingYou'rewelcomeLearn namepreferencesNarratecare &serviceMake apersonalconnectionEmpowerourcustomersManageexpectationsShowcourtesyandrespectUsepreferrednamesInclude the'why' inyourexplanationTeamscan bepowerfulMakeconnectionsquicklyCustomersare peopletooInformationis power!Hear whatthecustomeris sayingEmpathyfor selfExperienceDriversCelebrateyourteam!RespectdifferencesAssumepositiveintentTaketime totune inTolerance

Experience Drivers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
  1. Acceptance
  2. Connect through empathy
  3. Demonstrate empathy
  4. Simple & clear is best
  5. Please
  6. Accountable teamwork
  7. Explain what & why
  8. Explain thing clearly
  9. Opportunities are everywhere
  10. Be the best listener you can be
  11. Exceed expectations
  12. Focus on R-E-S-P-E-C-T
  13. Ask clarifying questions
  14. Manage choices
  15. Thank you
  16. Build confidence for better decisions
  17. Speak positively about team members
  18. Check for understanding
  19. Listen carefully
  20. Recognize a team members positive action
  21. Use visuals
  22. Be a team player
  23. Above & beyond
  24. Understanding
  25. You're welcome
  26. Learn name preferences
  27. Narrate care & service
  28. Make a personal connection
  29. Empower our customers
  30. Manage expectations
  31. Show courtesy and respect
  32. Use preferred names
  33. Include the 'why' in your explanation
  34. Teams can be powerful
  35. Make connections quickly
  36. Customers are people too
  37. Information is power!
  38. Hear what the customer is saying
  39. Empathy for self
  40. Experience Drivers
  41. Celebrate your team!
  42. Respect differences
  43. Assume positive intent
  44. Take time to tune in
  45. Tolerance