BTES Helpdesk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "I called in before..."
2. Dying Gasp/ Inact ONT
3. Cust. does not have their acct #
4. Cust. interrupts you.
5. "Is there an outage?"
6. Cust. calls router a modem.
7. Fixed the issue by doing nothing.
8. Know-it-all user
9. TV wrong input
10. Screaming kid in the background.
11. Cust. mispronounces terms
12. VM is longer than 1 min.
13. Cust. knows upper mgmt/Dr. Browder
14. Cust. narrates STB startup sequence
15. "I'm not good with computers..."
16. "Do you want me to push it?"
17. 3-way conversation.
18. "Why does this keep happening?"
19. "I've tried everything..."
20. Not our problem/Xfer to other dept.
21. Cust. is a frequent caller.
22. "It worked yesterday..."
23. Cust. has not power cycled.
24. Cust. complains about BTES