BTES Helpdesk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Screaming kid in the background.
2. "Why does this keep happening?"
3. VM is longer than 1 min.
4. "Is there an outage?"
5. "I called in before..."
6. "It worked yesterday..."
7. Cust. calls router a modem.
8. Cust. has not power cycled.
9. Cust. interrupts you.
10. "I've tried everything..."
11. 3-way conversation.
12. "Do you want me to push it?"
13. Cust. does not have their acct #
14. TV wrong input
15. Cust. complains about BTES
16. "I'm not good with computers..."
17. Fixed the issue by doing nothing.
18. Cust. is a frequent caller.
19. Cust. narrates STB startup sequence
20. Cust. mispronounces terms
21. Cust. knows upper mgmt/Dr. Browder
22. Not our problem/Xfer to other dept.
23. Know-it-all user
24. Dying Gasp/ Inact ONT