(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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EE says “I know it’s not your fault BUT…”
EE asks if you speak French after you've spoken French to them
EE asks you for a discount code What for:
Client's name is longer than Elizabeth (9 letters)
Call from WSIB with no password
You create a follow-up to a follow-up case
EE request an off-cycle
EE thanks you profusely for explaining something
Caller asks about a case with 5 or more attachments
Employee says Merry Christmas
EE calls you the wrong name Name:
Caller asks you to explain something more than once
EE puts you on speaker phone
EE asks how is the weather What is the ee weather:
You give out the number to a union rep or head office
EE calls from a noisy environment Where:
EE asks you to adjust time entries Dates:
Employee sings a song on the phone
EE calls for help logging in to ESS
You have to repeat your name more than twice
You ask a question that confuses a team lead/level 2 agent
A caller thinks they’ve hung up, and you have to hang up on them