3 agentscall in sickonMondaySomebodyCriesRhiannonhidesunder herdeskA level 2agent has toleave theirdesk to helpan agentThere aremore than5 callswaitingYou seeVal forlonger than30 secondsThere are15 callswaitingAn agentneeds anew officesupplyLiz forgetsthe juiceor cups onMondayRhiannondrinks 4coffees ina dayYou get a callfrom an agentasking you tocome seethemLiz givesomeone the“are youkidding me”glareOverhear anagent saying“Ma’am/Sirlisten”You overhearsomeone say“There’snothing wecan do”One of thechildren beginsscreaming tothe point wherewe can hear itOverheara level 2agent raisetheir voiceFloorwalkeris stumpedby an agent’squestionScott makesa messmakingeggsAn agent hasa phone callthat lastslonger than 30minutesSomeoneneeds towalk awayfrom thephonesYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneSomeonehas techissues andhas to callhelpdeskWarner askssomeone torepeatsomethingPhone agentcomplains thatsomeonehung up onthemSomeonecallsRhiannon bythe wrongnameJason stopsby to seehow thingsare goingAn agent endsup taking abreak morethan 10minutes late3 agentscall in sickonMondaySomebodyCriesRhiannonhidesunder herdeskA level 2agent has toleave theirdesk to helpan agentThere aremore than5 callswaitingYou seeVal forlonger than30 secondsThere are15 callswaitingAn agentneeds anew officesupplyLiz forgetsthe juiceor cups onMondayRhiannondrinks 4coffees ina dayYou get a callfrom an agentasking you tocome seethemLiz givesomeone the“are youkidding me”glareOverhear anagent saying“Ma’am/Sirlisten”You overhearsomeone say“There’snothing wecan do”One of thechildren beginsscreaming tothe point wherewe can hear itOverheara level 2agent raisetheir voiceFloorwalkeris stumpedby an agent’squestionScott makesa messmakingeggsAn agent hasa phone callthat lastslonger than 30minutesSomeoneneeds towalk awayfrom thephonesYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneSomeonehas techissues andhas to callhelpdeskWarner askssomeone torepeatsomethingPhone agentcomplains thatsomeonehung up onthemSomeonecallsRhiannon bythe wrongnameJason stopsby to seehow thingsare goingAn agent endsup taking abreak morethan 10minutes late

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 agents call in sick on Monday
  2. Somebody Cries
  3. Rhiannon hides under her desk
  4. A level 2 agent has to leave their desk to help an agent
  5. There are more than 5 calls waiting
  6. You see Val for longer than 30 seconds
  7. There are 15 calls waiting
  8. An agent needs a new office supply
  9. Liz forgets the juice or cups on Monday
  10. Rhiannon drinks 4 coffees in a day
  11. You get a call from an agent asking you to come see them
  12. Liz give someone the “are you kidding me” glare
  13. Overhear an agent saying “Ma’am/Sir listen”
  14. You overhear someone say “There’s nothing we can do”
  15. One of the children begins screaming to the point where we can hear it
  16. Overhear a level 2 agent raise their voice
  17. Floorwalker is stumped by an agent’s question
  18. Scott makes a mess making eggs
  19. An agent has a phone call that lasts longer than 30 minutes
  20. Someone needs to walk away from the phones
  21. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  22. Someone has tech issues and has to call helpdesk
  23. Warner asks someone to repeat something
  24. Phone agent complains that someone hung up on them
  25. Someone calls Rhiannon by the wrong name
  26. Jason stops by to see how things are going
  27. An agent ends up taking a break more than 10 minutes late