You seeVal forlonger than30 secondsOverhear anagent saying“Ma’am/Sirlisten”An agent endsup taking abreak morethan 10minutes lateSomebodyCriesSomeoneneeds towalk awayfrom thephonesThere aremore than5 callswaitingPhone agentcomplains thatsomeonehung up onthemRhiannonhidesunder herdeskYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneLiz forgetsthe juiceor cups onMondayAn agent hasa phone callthat lastslonger than 30minutesFloorwalkeris stumpedby an agent’squestionA level 2agent has toleave theirdesk to helpan agentSomeonehas techissues andhas to callhelpdeskOverheara level 2agent raisetheir voiceScott makesa messmakingeggsLiz givesomeone the“are youkidding me”glareJason stopsby to seehow thingsare goingWarner askssomeone torepeatsomethingOne of thechildren beginsscreaming tothe point wherewe can hear itRhiannondrinks 4coffees ina dayAn agentneeds anew officesupplyYou get a callfrom an agentasking you tocome seethemThere are15 callswaitingYou overhearsomeone say“There’snothing wecan do”SomeonecallsRhiannon bythe wrongname3 agentscall in sickonMondayYou seeVal forlonger than30 secondsOverhear anagent saying“Ma’am/Sirlisten”An agent endsup taking abreak morethan 10minutes lateSomebodyCriesSomeoneneeds towalk awayfrom thephonesThere aremore than5 callswaitingPhone agentcomplains thatsomeonehung up onthemRhiannonhidesunder herdeskYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneLiz forgetsthe juiceor cups onMondayAn agent hasa phone callthat lastslonger than 30minutesFloorwalkeris stumpedby an agent’squestionA level 2agent has toleave theirdesk to helpan agentSomeonehas techissues andhas to callhelpdeskOverheara level 2agent raisetheir voiceScott makesa messmakingeggsLiz givesomeone the“are youkidding me”glareJason stopsby to seehow thingsare goingWarner askssomeone torepeatsomethingOne of thechildren beginsscreaming tothe point wherewe can hear itRhiannondrinks 4coffees ina dayAn agentneeds anew officesupplyYou get a callfrom an agentasking you tocome seethemThere are15 callswaitingYou overhearsomeone say“There’snothing wecan do”SomeonecallsRhiannon bythe wrongname3 agentscall in sickonMonday

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You see Val for longer than 30 seconds
  2. Overhear an agent saying “Ma’am/Sir listen”
  3. An agent ends up taking a break more than 10 minutes late
  4. Somebody Cries
  5. Someone needs to walk away from the phones
  6. There are more than 5 calls waiting
  7. Phone agent complains that someone hung up on them
  8. Rhiannon hides under her desk
  9. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  10. Liz forgets the juice or cups on Monday
  11. An agent has a phone call that lasts longer than 30 minutes
  12. Floorwalker is stumped by an agent’s question
  13. A level 2 agent has to leave their desk to help an agent
  14. Someone has tech issues and has to call helpdesk
  15. Overhear a level 2 agent raise their voice
  16. Scott makes a mess making eggs
  17. Liz give someone the “are you kidding me” glare
  18. Jason stops by to see how things are going
  19. Warner asks someone to repeat something
  20. One of the children begins screaming to the point where we can hear it
  21. Rhiannon drinks 4 coffees in a day
  22. An agent needs a new office supply
  23. You get a call from an agent asking you to come see them
  24. There are 15 calls waiting
  25. You overhear someone say “There’s nothing we can do”
  26. Someone calls Rhiannon by the wrong name
  27. 3 agents call in sick on Monday