One of thechildren beginsscreaming tothe point wherewe can hear itYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneOverheara level 2agent raisetheir voiceOverhear anagent saying“Ma’am/Sirlisten”Someoneneeds towalk awayfrom thephonesPhone agentcomplains thatsomeonehung up onthemLiz givesomeone the“are youkidding me”glare3 agentscall in sickonMondaySomeonecallsRhiannon bythe wrongnameYou overhearsomeone say“There’snothing wecan do”Someonehas techissues andhas to callhelpdeskA level 2agent has toleave theirdesk to helpan agentYou seeVal forlonger than30 secondsThere are15 callswaitingRhiannondrinks 4coffees ina daySomebodyCriesScott makesa messmakingeggsYou get a callfrom an agentasking you tocome seethemAn agentneeds anew officesupplyAn agent endsup taking abreak morethan 10minutes lateWarner askssomeone torepeatsomethingLiz forgetsthe juiceor cups onMondayThere aremore than5 callswaitingJason stopsby to seehow thingsare goingFloorwalkeris stumpedby an agent’squestionAn agent hasa phone callthat lastslonger than 30minutesRhiannonhidesunder herdeskOne of thechildren beginsscreaming tothe point wherewe can hear itYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneOverheara level 2agent raisetheir voiceOverhear anagent saying“Ma’am/Sirlisten”Someoneneeds towalk awayfrom thephonesPhone agentcomplains thatsomeonehung up onthemLiz givesomeone the“are youkidding me”glare3 agentscall in sickonMondaySomeonecallsRhiannon bythe wrongnameYou overhearsomeone say“There’snothing wecan do”Someonehas techissues andhas to callhelpdeskA level 2agent has toleave theirdesk to helpan agentYou seeVal forlonger than30 secondsThere are15 callswaitingRhiannondrinks 4coffees ina daySomebodyCriesScott makesa messmakingeggsYou get a callfrom an agentasking you tocome seethemAn agentneeds anew officesupplyAn agent endsup taking abreak morethan 10minutes lateWarner askssomeone torepeatsomethingLiz forgetsthe juiceor cups onMondayThere aremore than5 callswaitingJason stopsby to seehow thingsare goingFloorwalkeris stumpedby an agent’squestionAn agent hasa phone callthat lastslonger than 30minutesRhiannonhidesunder herdesk

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One of the children begins screaming to the point where we can hear it
  2. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  3. Overhear a level 2 agent raise their voice
  4. Overhear an agent saying “Ma’am/Sir listen”
  5. Someone needs to walk away from the phones
  6. Phone agent complains that someone hung up on them
  7. Liz give someone the “are you kidding me” glare
  8. 3 agents call in sick on Monday
  9. Someone calls Rhiannon by the wrong name
  10. You overhear someone say “There’s nothing we can do”
  11. Someone has tech issues and has to call helpdesk
  12. A level 2 agent has to leave their desk to help an agent
  13. You see Val for longer than 30 seconds
  14. There are 15 calls waiting
  15. Rhiannon drinks 4 coffees in a day
  16. Somebody Cries
  17. Scott makes a mess making eggs
  18. You get a call from an agent asking you to come see them
  19. An agent needs a new office supply
  20. An agent ends up taking a break more than 10 minutes late
  21. Warner asks someone to repeat something
  22. Liz forgets the juice or cups on Monday
  23. There are more than 5 calls waiting
  24. Jason stops by to see how things are going
  25. Floorwalker is stumped by an agent’s question
  26. An agent has a phone call that lasts longer than 30 minutes
  27. Rhiannon hides under her desk