A level 2agent has toleave theirdesk to helpan agentLiz forgetsthe juiceor cups onMondayScott makesa messmakingeggsRhiannonhidesunder herdeskAn agentneeds anew officesupplyPhone agentcomplains thatsomeonehung up onthemOne of thechildren beginsscreaming tothe point wherewe can hear itSomeonehas techissues andhas to callhelpdeskThere aremore than5 callswaitingOverhear anagent saying“Ma’am/Sirlisten”Jason stopsby to seehow thingsare goingAn agent hasa phone callthat lastslonger than 30minutesSomeoneneeds towalk awayfrom thephonesFloorwalkeris stumpedby an agent’squestionYou get a callfrom an agentasking you tocome seethemOverheara level 2agent raisetheir voiceLiz givesomeone the“are youkidding me”glareSomebodyCriesThere are15 callswaitingYou overhearsomeone say“There’snothing wecan do”Rhiannondrinks 4coffees ina dayYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phone3 agentscall in sickonMondayAn agent endsup taking abreak morethan 10minutes lateYou seeVal forlonger than30 secondsSomeonecallsRhiannon bythe wrongnameWarner askssomeone torepeatsomethingA level 2agent has toleave theirdesk to helpan agentLiz forgetsthe juiceor cups onMondayScott makesa messmakingeggsRhiannonhidesunder herdeskAn agentneeds anew officesupplyPhone agentcomplains thatsomeonehung up onthemOne of thechildren beginsscreaming tothe point wherewe can hear itSomeonehas techissues andhas to callhelpdeskThere aremore than5 callswaitingOverhear anagent saying“Ma’am/Sirlisten”Jason stopsby to seehow thingsare goingAn agent hasa phone callthat lastslonger than 30minutesSomeoneneeds towalk awayfrom thephonesFloorwalkeris stumpedby an agent’squestionYou get a callfrom an agentasking you tocome seethemOverheara level 2agent raisetheir voiceLiz givesomeone the“are youkidding me”glareSomebodyCriesThere are15 callswaitingYou overhearsomeone say“There’snothing wecan do”Rhiannondrinks 4coffees ina dayYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phone3 agentscall in sickonMondayAn agent endsup taking abreak morethan 10minutes lateYou seeVal forlonger than30 secondsSomeonecallsRhiannon bythe wrongnameWarner askssomeone torepeatsomething

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A level 2 agent has to leave their desk to help an agent
  2. Liz forgets the juice or cups on Monday
  3. Scott makes a mess making eggs
  4. Rhiannon hides under her desk
  5. An agent needs a new office supply
  6. Phone agent complains that someone hung up on them
  7. One of the children begins screaming to the point where we can hear it
  8. Someone has tech issues and has to call helpdesk
  9. There are more than 5 calls waiting
  10. Overhear an agent saying “Ma’am/Sir listen”
  11. Jason stops by to see how things are going
  12. An agent has a phone call that lasts longer than 30 minutes
  13. Someone needs to walk away from the phones
  14. Floorwalker is stumped by an agent’s question
  15. You get a call from an agent asking you to come see them
  16. Overhear a level 2 agent raise their voice
  17. Liz give someone the “are you kidding me” glare
  18. Somebody Cries
  19. There are 15 calls waiting
  20. You overhear someone say “There’s nothing we can do”
  21. Rhiannon drinks 4 coffees in a day
  22. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  23. 3 agents call in sick on Monday
  24. An agent ends up taking a break more than 10 minutes late
  25. You see Val for longer than 30 seconds
  26. Someone calls Rhiannon by the wrong name
  27. Warner asks someone to repeat something