Floorwalkeris stumpedby an agent’squestionScott makesa messmakingeggsA level 2agent has toleave theirdesk to helpan agentPhone agentcomplains thatsomeonehung up onthemYou seeVal forlonger than30 secondsOverheara level 2agent raisetheir voiceSomeonecallsRhiannon bythe wrongnameYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneYou overhearsomeone say“There’snothing wecan do”Rhiannonhidesunder herdesk3 agentscall in sickonMondaySomeoneneeds towalk awayfrom thephonesOverhear anagent saying“Ma’am/Sirlisten”Liz givesomeone the“are youkidding me”glareAn agentneeds anew officesupplyThere are15 callswaitingAn agent endsup taking abreak morethan 10minutes lateLiz forgetsthe juiceor cups onMondayAn agent hasa phone callthat lastslonger than 30minutesJason stopsby to seehow thingsare goingRhiannondrinks 4coffees ina daySomebodyCriesWarner askssomeone torepeatsomethingSomeonehas techissues andhas to callhelpdeskThere aremore than5 callswaitingYou get a callfrom an agentasking you tocome seethemOne of thechildren beginsscreaming tothe point wherewe can hear itFloorwalkeris stumpedby an agent’squestionScott makesa messmakingeggsA level 2agent has toleave theirdesk to helpan agentPhone agentcomplains thatsomeonehung up onthemYou seeVal forlonger than30 secondsOverheara level 2agent raisetheir voiceSomeonecallsRhiannon bythe wrongnameYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneYou overhearsomeone say“There’snothing wecan do”Rhiannonhidesunder herdesk3 agentscall in sickonMondaySomeoneneeds towalk awayfrom thephonesOverhear anagent saying“Ma’am/Sirlisten”Liz givesomeone the“are youkidding me”glareAn agentneeds anew officesupplyThere are15 callswaitingAn agent endsup taking abreak morethan 10minutes lateLiz forgetsthe juiceor cups onMondayAn agent hasa phone callthat lastslonger than 30minutesJason stopsby to seehow thingsare goingRhiannondrinks 4coffees ina daySomebodyCriesWarner askssomeone torepeatsomethingSomeonehas techissues andhas to callhelpdeskThere aremore than5 callswaitingYou get a callfrom an agentasking you tocome seethemOne of thechildren beginsscreaming tothe point wherewe can hear it

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Floorwalker is stumped by an agent’s question
  2. Scott makes a mess making eggs
  3. A level 2 agent has to leave their desk to help an agent
  4. Phone agent complains that someone hung up on them
  5. You see Val for longer than 30 seconds
  6. Overhear a level 2 agent raise their voice
  7. Someone calls Rhiannon by the wrong name
  8. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  9. You overhear someone say “There’s nothing we can do”
  10. Rhiannon hides under her desk
  11. 3 agents call in sick on Monday
  12. Someone needs to walk away from the phones
  13. Overhear an agent saying “Ma’am/Sir listen”
  14. Liz give someone the “are you kidding me” glare
  15. An agent needs a new office supply
  16. There are 15 calls waiting
  17. An agent ends up taking a break more than 10 minutes late
  18. Liz forgets the juice or cups on Monday
  19. An agent has a phone call that lasts longer than 30 minutes
  20. Jason stops by to see how things are going
  21. Rhiannon drinks 4 coffees in a day
  22. Somebody Cries
  23. Warner asks someone to repeat something
  24. Someone has tech issues and has to call helpdesk
  25. There are more than 5 calls waiting
  26. You get a call from an agent asking you to come see them
  27. One of the children begins screaming to the point where we can hear it