Jason stopsby to seehow thingsare goingLiz givesomeone the“are youkidding me”glareSomeonecallsRhiannon bythe wrongnameThere aremore than5 callswaitingRhiannonhidesunder herdesk3 agentscall in sickonMondayThere are15 callswaitingOne of thechildren beginsscreaming tothe point wherewe can hear itAn agentneeds anew officesupplySomeoneneeds towalk awayfrom thephonesYou seeVal forlonger than30 secondsSomeonehas techissues andhas to callhelpdeskRhiannondrinks 4coffees ina dayA level 2agent has toleave theirdesk to helpan agentWarner askssomeone torepeatsomethingScott makesa messmakingeggsSomebodyCriesYou get a callfrom an agentasking you tocome seethemAn agent endsup taking abreak morethan 10minutes latePhone agentcomplains thatsomeonehung up onthemOverheara level 2agent raisetheir voiceYou overhearsomeone say“There’snothing wecan do”An agent hasa phone callthat lastslonger than 30minutesLiz forgetsthe juiceor cups onMondayYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneOverhear anagent saying“Ma’am/Sirlisten”Floorwalkeris stumpedby an agent’squestionJason stopsby to seehow thingsare goingLiz givesomeone the“are youkidding me”glareSomeonecallsRhiannon bythe wrongnameThere aremore than5 callswaitingRhiannonhidesunder herdesk3 agentscall in sickonMondayThere are15 callswaitingOne of thechildren beginsscreaming tothe point wherewe can hear itAn agentneeds anew officesupplySomeoneneeds towalk awayfrom thephonesYou seeVal forlonger than30 secondsSomeonehas techissues andhas to callhelpdeskRhiannondrinks 4coffees ina dayA level 2agent has toleave theirdesk to helpan agentWarner askssomeone torepeatsomethingScott makesa messmakingeggsSomebodyCriesYou get a callfrom an agentasking you tocome seethemAn agent endsup taking abreak morethan 10minutes latePhone agentcomplains thatsomeonehung up onthemOverheara level 2agent raisetheir voiceYou overhearsomeone say“There’snothing wecan do”An agent hasa phone callthat lastslonger than 30minutesLiz forgetsthe juiceor cups onMondayYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneOverhear anagent saying“Ma’am/Sirlisten”Floorwalkeris stumpedby an agent’squestion

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Jason stops by to see how things are going
  2. Liz give someone the “are you kidding me” glare
  3. Someone calls Rhiannon by the wrong name
  4. There are more than 5 calls waiting
  5. Rhiannon hides under her desk
  6. 3 agents call in sick on Monday
  7. There are 15 calls waiting
  8. One of the children begins screaming to the point where we can hear it
  9. An agent needs a new office supply
  10. Someone needs to walk away from the phones
  11. You see Val for longer than 30 seconds
  12. Someone has tech issues and has to call helpdesk
  13. Rhiannon drinks 4 coffees in a day
  14. A level 2 agent has to leave their desk to help an agent
  15. Warner asks someone to repeat something
  16. Scott makes a mess making eggs
  17. Somebody Cries
  18. You get a call from an agent asking you to come see them
  19. An agent ends up taking a break more than 10 minutes late
  20. Phone agent complains that someone hung up on them
  21. Overhear a level 2 agent raise their voice
  22. You overhear someone say “There’s nothing we can do”
  23. An agent has a phone call that lasts longer than 30 minutes
  24. Liz forgets the juice or cups on Monday
  25. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  26. Overhear an agent saying “Ma’am/Sir listen”
  27. Floorwalker is stumped by an agent’s question