Liz forgetsthe juiceor cups onMondaySomeonehas techissues andhas to callhelpdeskOverhear anagent saying“Ma’am/Sirlisten”One of thechildren beginsscreaming tothe point wherewe can hear itJason stopsby to seehow thingsare goingOverheara level 2agent raisetheir voiceYou seeVal forlonger than30 secondsA level 2agent has toleave theirdesk to helpan agentYou overhearsomeone say“There’snothing wecan do”Scott makesa messmakingeggsYou get a callfrom an agentasking you tocome seethemWarner askssomeone torepeatsomethingSomeonecallsRhiannon bythe wrongnameAn agent hasa phone callthat lastslonger than 30minutesThere aremore than5 callswaitingRhiannonhidesunder herdeskAn agentneeds anew officesupplyFloorwalkeris stumpedby an agent’squestionYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phone3 agentscall in sickonMondayAn agent endsup taking abreak morethan 10minutes lateRhiannondrinks 4coffees ina dayPhone agentcomplains thatsomeonehung up onthemThere are15 callswaitingSomebodyCriesSomeoneneeds towalk awayfrom thephonesLiz givesomeone the“are youkidding me”glareLiz forgetsthe juiceor cups onMondaySomeonehas techissues andhas to callhelpdeskOverhear anagent saying“Ma’am/Sirlisten”One of thechildren beginsscreaming tothe point wherewe can hear itJason stopsby to seehow thingsare goingOverheara level 2agent raisetheir voiceYou seeVal forlonger than30 secondsA level 2agent has toleave theirdesk to helpan agentYou overhearsomeone say“There’snothing wecan do”Scott makesa messmakingeggsYou get a callfrom an agentasking you tocome seethemWarner askssomeone torepeatsomethingSomeonecallsRhiannon bythe wrongnameAn agent hasa phone callthat lastslonger than 30minutesThere aremore than5 callswaitingRhiannonhidesunder herdeskAn agentneeds anew officesupplyFloorwalkeris stumpedby an agent’squestionYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phone3 agentscall in sickonMondayAn agent endsup taking abreak morethan 10minutes lateRhiannondrinks 4coffees ina dayPhone agentcomplains thatsomeonehung up onthemThere are15 callswaitingSomebodyCriesSomeoneneeds towalk awayfrom thephonesLiz givesomeone the“are youkidding me”glare

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Liz forgets the juice or cups on Monday
  2. Someone has tech issues and has to call helpdesk
  3. Overhear an agent saying “Ma’am/Sir listen”
  4. One of the children begins screaming to the point where we can hear it
  5. Jason stops by to see how things are going
  6. Overhear a level 2 agent raise their voice
  7. You see Val for longer than 30 seconds
  8. A level 2 agent has to leave their desk to help an agent
  9. You overhear someone say “There’s nothing we can do”
  10. Scott makes a mess making eggs
  11. You get a call from an agent asking you to come see them
  12. Warner asks someone to repeat something
  13. Someone calls Rhiannon by the wrong name
  14. An agent has a phone call that lasts longer than 30 minutes
  15. There are more than 5 calls waiting
  16. Rhiannon hides under her desk
  17. An agent needs a new office supply
  18. Floorwalker is stumped by an agent’s question
  19. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  20. 3 agents call in sick on Monday
  21. An agent ends up taking a break more than 10 minutes late
  22. Rhiannon drinks 4 coffees in a day
  23. Phone agent complains that someone hung up on them
  24. There are 15 calls waiting
  25. Somebody Cries
  26. Someone needs to walk away from the phones
  27. Liz give someone the “are you kidding me” glare