Liz givesomeone the“are youkidding me”glareThere are15 callswaitingYou overhearsomeone say“There’snothing wecan do”A level 2agent has toleave theirdesk to helpan agent3 agentscall in sickonMondaySomeoneneeds towalk awayfrom thephonesYou seeVal forlonger than30 secondsOne of thechildren beginsscreaming tothe point wherewe can hear itThere aremore than5 callswaitingAn agent endsup taking abreak morethan 10minutes lateSomeonecallsRhiannon bythe wrongnameRhiannondrinks 4coffees ina daySomebodyCriesLiz forgetsthe juiceor cups onMondayRhiannonhidesunder herdeskSomeonehas techissues andhas to callhelpdeskFloorwalkeris stumpedby an agent’squestionOverhear anagent saying“Ma’am/Sirlisten”Phone agentcomplains thatsomeonehung up onthemYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneOverheara level 2agent raisetheir voiceScott makesa messmakingeggsAn agent hasa phone callthat lastslonger than 30minutesJason stopsby to seehow thingsare goingAn agentneeds anew officesupplyYou get a callfrom an agentasking you tocome seethemWarner askssomeone torepeatsomethingLiz givesomeone the“are youkidding me”glareThere are15 callswaitingYou overhearsomeone say“There’snothing wecan do”A level 2agent has toleave theirdesk to helpan agent3 agentscall in sickonMondaySomeoneneeds towalk awayfrom thephonesYou seeVal forlonger than30 secondsOne of thechildren beginsscreaming tothe point wherewe can hear itThere aremore than5 callswaitingAn agent endsup taking abreak morethan 10minutes lateSomeonecallsRhiannon bythe wrongnameRhiannondrinks 4coffees ina daySomebodyCriesLiz forgetsthe juiceor cups onMondayRhiannonhidesunder herdeskSomeonehas techissues andhas to callhelpdeskFloorwalkeris stumpedby an agent’squestionOverhear anagent saying“Ma’am/Sirlisten”Phone agentcomplains thatsomeonehung up onthemYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneOverheara level 2agent raisetheir voiceScott makesa messmakingeggsAn agent hasa phone callthat lastslonger than 30minutesJason stopsby to seehow thingsare goingAn agentneeds anew officesupplyYou get a callfrom an agentasking you tocome seethemWarner askssomeone torepeatsomething

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Liz give someone the “are you kidding me” glare
  2. There are 15 calls waiting
  3. You overhear someone say “There’s nothing we can do”
  4. A level 2 agent has to leave their desk to help an agent
  5. 3 agents call in sick on Monday
  6. Someone needs to walk away from the phones
  7. You see Val for longer than 30 seconds
  8. One of the children begins screaming to the point where we can hear it
  9. There are more than 5 calls waiting
  10. An agent ends up taking a break more than 10 minutes late
  11. Someone calls Rhiannon by the wrong name
  12. Rhiannon drinks 4 coffees in a day
  13. Somebody Cries
  14. Liz forgets the juice or cups on Monday
  15. Rhiannon hides under her desk
  16. Someone has tech issues and has to call helpdesk
  17. Floorwalker is stumped by an agent’s question
  18. Overhear an agent saying “Ma’am/Sir listen”
  19. Phone agent complains that someone hung up on them
  20. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  21. Overhear a level 2 agent raise their voice
  22. Scott makes a mess making eggs
  23. An agent has a phone call that lasts longer than 30 minutes
  24. Jason stops by to see how things are going
  25. An agent needs a new office supply
  26. You get a call from an agent asking you to come see them
  27. Warner asks someone to repeat something