Rhiannonhidesunder herdeskSomebodyCriesRhiannondrinks 4coffees ina dayThere are15 callswaitingSomeoneneeds towalk awayfrom thephonesWarner askssomeone torepeatsomethingYou overhearsomeone say“There’snothing wecan do”Liz givesomeone the“are youkidding me”glareYou get a callfrom an agentasking you tocome seethemLiz forgetsthe juiceor cups onMondayOverhear anagent saying“Ma’am/Sirlisten”You seeVal forlonger than30 secondsYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneFloorwalkeris stumpedby an agent’squestionA level 2agent has toleave theirdesk to helpan agentAn agentneeds anew officesupplyOverheara level 2agent raisetheir voiceAn agent hasa phone callthat lastslonger than 30minutesScott makesa messmakingeggsPhone agentcomplains thatsomeonehung up onthemOne of thechildren beginsscreaming tothe point wherewe can hear itSomeonehas techissues andhas to callhelpdeskSomeonecallsRhiannon bythe wrongnameJason stopsby to seehow thingsare going3 agentscall in sickonMondayThere aremore than5 callswaitingAn agent endsup taking abreak morethan 10minutes lateRhiannonhidesunder herdeskSomebodyCriesRhiannondrinks 4coffees ina dayThere are15 callswaitingSomeoneneeds towalk awayfrom thephonesWarner askssomeone torepeatsomethingYou overhearsomeone say“There’snothing wecan do”Liz givesomeone the“are youkidding me”glareYou get a callfrom an agentasking you tocome seethemLiz forgetsthe juiceor cups onMondayOverhear anagent saying“Ma’am/Sirlisten”You seeVal forlonger than30 secondsYou hearsomeone explainthey cannot hearthe caller and askthem to speak upor take them offspeaker phoneFloorwalkeris stumpedby an agent’squestionA level 2agent has toleave theirdesk to helpan agentAn agentneeds anew officesupplyOverheara level 2agent raisetheir voiceAn agent hasa phone callthat lastslonger than 30minutesScott makesa messmakingeggsPhone agentcomplains thatsomeonehung up onthemOne of thechildren beginsscreaming tothe point wherewe can hear itSomeonehas techissues andhas to callhelpdeskSomeonecallsRhiannon bythe wrongnameJason stopsby to seehow thingsare going3 agentscall in sickonMondayThere aremore than5 callswaitingAn agent endsup taking abreak morethan 10minutes late

TL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rhiannon hides under her desk
  2. Somebody Cries
  3. Rhiannon drinks 4 coffees in a day
  4. There are 15 calls waiting
  5. Someone needs to walk away from the phones
  6. Warner asks someone to repeat something
  7. You overhear someone say “There’s nothing we can do”
  8. Liz give someone the “are you kidding me” glare
  9. You get a call from an agent asking you to come see them
  10. Liz forgets the juice or cups on Monday
  11. Overhear an agent saying “Ma’am/Sir listen”
  12. You see Val for longer than 30 seconds
  13. You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone
  14. Floorwalker is stumped by an agent’s question
  15. A level 2 agent has to leave their desk to help an agent
  16. An agent needs a new office supply
  17. Overhear a level 2 agent raise their voice
  18. An agent has a phone call that lasts longer than 30 minutes
  19. Scott makes a mess making eggs
  20. Phone agent complains that someone hung up on them
  21. One of the children begins screaming to the point where we can hear it
  22. Someone has tech issues and has to call helpdesk
  23. Someone calls Rhiannon by the wrong name
  24. Jason stops by to see how things are going
  25. 3 agents call in sick on Monday
  26. There are more than 5 calls waiting
  27. An agent ends up taking a break more than 10 minutes late