This bingo card has a free space and 27 words: Warner asks someone to repeat something, Someone calls Rhiannon by the wrong name, Overhear an agent saying “Ma’am/Sir listen”, Overhear a level 2 agent raise their voice, Liz give someone the “are you kidding me” glare, You see Val for longer than 30 seconds, An agent has a phone call that lasts longer than 30 minutes, A level 2 agent has to leave their desk to help an agent, You get a call from an agent asking you to come see them, Someone has tech issues and has to call helpdesk, Floorwalker is stumped by an agent’s question, Someone needs to walk away from the phones, You hear someone explain they cannot hear the caller and ask them to speak up or take them off speaker phone, Rhiannon hides under her desk, You overhear someone say “There’s nothing we can do”, Jason stops by to see how things are going, Scott makes a mess making eggs, An agent ends up taking a break more than 10 minutes late, Somebody Cries, One of the children begins screaming to the point where we can hear it, Phone agent complains that someone hung up on them, Rhiannon drinks 4 coffees in a day, Liz forgets the juice or cups on Monday, 3 agents call in sick on Monday, An agent needs a new office supply, There are more than 5 calls waiting and There are 15 calls waiting.
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