(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Run a Driver Insurability
Complete 5 open USR's
Make a customer laugh!
Promote FSN Website
Write down 2 repair anchors that help you through challenges at work
Help an insured or MR through a difficult situation
End the day with no old cases or tasks
Use a team member as a resource
Have Insured sign up to go paperless for certs
Instill confidence and establish service standards with customer
Say caller's name during a conversation on the phone
Generate an ACR task
Have insured sign up for EFT
Thank a customer for their business!
Provide positive recognition to a coworker (name: ______)
Share a sincere "Thank You" to a MR or UND
Portray energy and professionalism
Help someone in your pod
Listen and ask probing questions for understanding & details
Use documentation to follow correct procedure
Beat the timeline expectation given to the caller for completing a case
Write down an example of ending the call on a positive note
