(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Share a sincere "Thank You" to a MR or UND
Thank a customer for their business!
Provide positive recognition to a coworker (name: ______)
Make a customer laugh!
Jot down a way you "engaged" a caller
Beat the timeline expectation given to the caller for completing a case
Complete 5 open USR's
Use a team member as a resource
Run a Driver Insurability
Generate an ACR task
Help someone in your pod
Have Insured sign up to go paperless for certs
Have insured sign up for EFT
Write down an example of ending the call on a positive note
Instill confidence and establish service standards with customer
Follow up with customer/MR to update a timeline
Promote FSN Website
Say caller's name during a conversation on the phone
Listen and ask probing questions for understanding & details
Help an insured or MR through a difficult situation
Portray energy and professionalism
Write down 2 repair anchors that help you through challenges at work
