This bingo card has a free space and 24 words: Promote FSN Website, Have Insured sign up to go paperless for certs, Have insured sign up for EFT, Complete 5 open USR's, Provide positive recognition to a coworker (name: ______), Help an insured or MR through a difficult situation, End the day with no old cases or tasks, Write down an example of ending the call on a positive note, Make a customer laugh!, Thank a customer for their business!, Share a sincere "Thank You" to a MR or UND, Use documentation to follow correct procedure, Portray energy and professionalism, Say caller's name during a conversation on the phone, Jot down a way you "engaged" a caller, Help someone in your pod, Write down 2 repair anchors that help you through challenges at work, Beat the timeline expectation given to the caller for completing a case, Use a team member as a resource, Listen and ask probing questions for understanding & details, Instill confidence and establish service standards with customer, Follow up with customer/MR to update a timeline, Run a Driver Insurability and Generate an ACR task.
Customer Service BINGO | Customer Service BINGO | Customer Service BINGO | Customer Service Bingo | Respectful Bingo Yo!
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