(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fill out apes form
Enter the associate nbk into capture
Track the resolution in capture
Verify cashier check status
Enter client and account number/party id/ ssn into capture
Close a capture ticket
Advise client of the survey
Enter a note in capture
Fill out apes form
Thank the client for their call today
Answer “did customer express a complaint?” question in capture
Enter the call reason in capture
Enter client name into capture
Enter the secondary subject in capture
Fill in the transfer information tab in capture
Confirm and document the caller’s full name
Confirm and document the caller’s full name in capture
Enter the resource link you directed the rep to in capture
Enter something under caller behavior tracking in capture
Enter something under caller behavior tracking in capture
Enter the resource link you directed the rep to in capture
Answer the “repeat contact for the same issue?” question in capture
Track the resolution in capture
Thank the client for their call today
Verify cashier check status
Complete complaint while on the same call
Answer the “repeat contact for the same issue?” question in capture
Enter the associate nbk into capture
Avs verify the caller
Save a capture ticket
Complete call tracker form in sharepoint
Advise client of the survey
Complete call tracker form in sharepoint
Enter the primary subject in capture
Enter a note in capture
Enter the secondary subject in capture
Answer “did customer express a complaint?” question in capture
Enter client and account number/party id/ ssn into capture
