Enter thesecondarysubject incaptureFill outapesformEnter anote incaptureCompletecaptureticket whileon the callSave acaptureticketClose acaptureticketCompletecall trackerform insharepointSave acaptureticketCompletecall trackerform insharepointEnter theprimarysubject incaptureEnter clientand accountnumber/partyid/ ssn intocaptureEnter theprimarysubject incaptureEnter clientand accountnumber/partyid/ ssn intocaptureConfirm anddocument thecaller’s fullname incaptureAdviseclient ofthe surveyCompletecomplaintwhile on thesame callAvs verifythe callerFill in thetransferinformationtab incaptureEnter theresource linkyou directedthe rep to incaptureEnterclientname intocaptureThank theclient fortheir calltodayEnter theresource linkyou directedthe rep to incaptureEnter thesecondarysubject incaptureAvs verifythe callerEnter theassociatenbk intocaptureAnswer “didcustomerexpress acomplaint?”question incaptureEnterclientname intocaptureTrack theresolutionin captureFill outapesformConfirm anddocumentthe caller’sfull nameAnswer the“repeat contactfor the sameissue?”question incaptureClose acaptureticketThank theclient fortheir calltodayEntersomethingunder callerbehaviortracking incaptureEnter anote incaptureEntersomethingunder callerbehaviortracking incaptureAnswer the“repeat contactfor the sameissue?”question incaptureVerifycashiercheckstatusCompletecaptureticket whileon the callAnswer “didcustomerexpress acomplaint?”question incaptureTrack theresolutionin captureAdviseclient ofthe surveyVerifycashiercheckstatusEnter thecallreason incaptureCompletecomplaintwhile on thesame callEnter thecallreason incaptureEnter theassociatenbk intocaptureEnter thesecondarysubject incaptureFill outapesformEnter anote incaptureCompletecaptureticket whileon the callSave acaptureticketClose acaptureticketCompletecall trackerform insharepointSave acaptureticketCompletecall trackerform insharepointEnter theprimarysubject incaptureEnter clientand accountnumber/partyid/ ssn intocaptureEnter theprimarysubject incaptureEnter clientand accountnumber/partyid/ ssn intocaptureConfirm anddocument thecaller’s fullname incaptureAdviseclient ofthe surveyCompletecomplaintwhile on thesame callAvs verifythe callerFill in thetransferinformationtab incaptureEnter theresource linkyou directedthe rep to incaptureEnterclientname intocaptureThank theclient fortheir calltodayEnter theresource linkyou directedthe rep to incaptureEnter thesecondarysubject incaptureAvs verifythe callerEnter theassociatenbk intocaptureAnswer “didcustomerexpress acomplaint?”question incaptureEnterclientname intocaptureTrack theresolutionin captureFill outapesformConfirm anddocumentthe caller’sfull nameAnswer the“repeat contactfor the sameissue?”question incaptureClose acaptureticketThank theclient fortheir calltodayEntersomethingunder callerbehaviortracking incaptureEnter anote incaptureEntersomethingunder callerbehaviortracking incaptureAnswer the“repeat contactfor the sameissue?”question incaptureVerifycashiercheckstatusCompletecaptureticket whileon the callAnswer “didcustomerexpress acomplaint?”question incaptureTrack theresolutionin captureAdviseclient ofthe surveyVerifycashiercheckstatusEnter thecallreason incaptureCompletecomplaintwhile on thesame callEnter thecallreason incaptureEnter theassociatenbk intocapture

Capture Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter the secondary subject in capture
  2. Fill out apes form
  3. Enter a note in capture
  4. Complete capture ticket while on the call
  5. Save a capture ticket
  6. Close a capture ticket
  7. Complete call tracker form in sharepoint
  8. Save a capture ticket
  9. Complete call tracker form in sharepoint
  10. Enter the primary subject in capture
  11. Enter client and account number/party id/ ssn into capture
  12. Enter the primary subject in capture
  13. Enter client and account number/party id/ ssn into capture
  14. Confirm and document the caller’s full name in capture
  15. Advise client of the survey
  16. Complete complaint while on the same call
  17. Avs verify the caller
  18. Fill in the transfer information tab in capture
  19. Enter the resource link you directed the rep to in capture
  20. Enter client name into capture
  21. Thank the client for their call today
  22. Enter the resource link you directed the rep to in capture
  23. Enter the secondary subject in capture
  24. Avs verify the caller
  25. Enter the associate nbk into capture
  26. Answer “did customer express a complaint?” question in capture
  27. Enter client name into capture
  28. Track the resolution in capture
  29. Fill out apes form
  30. Confirm and document the caller’s full name
  31. Answer the “repeat contact for the same issue?” question in capture
  32. Close a capture ticket
  33. Thank the client for their call today
  34. Enter something under caller behavior tracking in capture
  35. Enter a note in capture
  36. Enter something under caller behavior tracking in capture
  37. Answer the “repeat contact for the same issue?” question in capture
  38. Verify cashier check status
  39. Complete capture ticket while on the call
  40. Answer “did customer express a complaint?” question in capture
  41. Track the resolution in capture
  42. Advise client of the survey
  43. Verify cashier check status
  44. Enter the call reason in capture
  45. Complete complaint while on the same call
  46. Enter the call reason in capture
  47. Enter the associate nbk into capture