This bingo card has a free space and 47 words: Avs verify the caller, Enter the associate nbk into capture, Enter client name into capture, Enter client and account number/party id/ ssn into capture, Complete capture ticket while on the call, Complete complaint while on the same call, Enter the call reason in capture, Track the resolution in capture, Enter the resource link you directed the rep to in capture, Enter the primary subject in capture, Enter the secondary subject in capture, Save a capture ticket, Close a capture ticket, Enter something under caller behavior tracking in capture, Enter a note in capture, Answer the “repeat contact for the same issue?” question in capture, Answer “did customer express a complaint?” question in capture, Advise client of the survey, Fill out apes form, Verify cashier check status, Thank the client for their call today, Complete call tracker form in sharepoint, Confirm and document the caller’s full name, Avs verify the caller, Enter the associate nbk into capture, Enter client name into capture, Enter client and account number/party id/ ssn into capture, Complete capture ticket while on the call, Complete complaint while on the same call, Enter the call reason in capture, Track the resolution in capture, Enter the resource link you directed the rep to in capture, Enter the primary subject in capture, Enter the secondary subject in capture, Save a capture ticket, Close a capture ticket, Enter something under caller behavior tracking in capture, Enter a note in capture, Answer the “repeat contact for the same issue?” question in capture, Answer “did customer express a complaint?” question in capture, Advise client of the survey, Fill out apes form, Verify cashier check status, Thank the client for their call today, Complete call tracker form in sharepoint, Confirm and document the caller’s full name in capture and Fill in the transfer information tab in capture.
⚠ This card has duplicate items: Avs verify the caller (2), Enter the associate nbk into capture (2), Enter client name into capture (2), Enter client and account number/party id/ ssn into capture (2), Complete capture ticket while on the call (2), Complete complaint while on the same call (2), Enter the call reason in capture (2), Track the resolution in capture (2), Enter the resource link you directed the rep to in capture (2), Enter the primary subject in capture (2), Enter the secondary subject in capture (2), Save a capture ticket (2), Close a capture ticket (2), Enter something under caller behavior tracking in capture (2), Enter a note in capture (2), Answer the “repeat contact for the same issue?” question in capture (2), Answer “did customer express a complaint?” question in capture (2), Advise client of the survey (2), Fill out apes form (2), Verify cashier check status (2), Thank the client for their call today (2), Complete call tracker form in sharepoint (2)
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