(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Your brand is defined by what your customers are saying about you
Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
Difficult conversations you should be having with employees, customers and yourself
He was understanding
Kill them with kindness
People make their own fun
Know who you are and who you want to be
“Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
Have the courage
Learn from Bob Hope
Celebrate milestones
He was appreciative
Practice Accountability
Workers wat to feel noticed and appreciated.
Provide incredible Benefits
Celebrity service department
Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
Kodak moments
Jobing.com
Does your company stand out in a truly unique way?
When you see it, say it.
Gather all the information
He knew his business
Have the courage
Tell the truth about what you can and Cannot Do
Welcome lunch
Culture of hugging
The conversations you avoid
Welcome lunch
Deliver the news in person
The Celebrity Experience
Put yourself in the other person’s position and behave accordingly
Mariah Bieber
Kodak moments
Roll out the Red Carpet
“Call the CEO Day”
Employee appreciation
Share Cheers and Chuckles
Listen to employees
Mariah Bieber
Employees get free soda and cof
Celebrate milestones
Employees get free soda and coffee
He was appreciative
Own your brand
Be compassionate, but pull no punches
Like it or not, appearance matters
Tell the truth when your customer isn’t right
Everyone should have their own personal mission statement
Jobing.com
Everyone should have their own personal mission statement
Know who you are and who you want to be
“Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
The conversations you avoid
Have courage
Workers wat to feel noticed and appreciated.
Give customers a consistent experience
Provide incredible Benefits
Reward and respect employees
Give excellent Training
Have courage to tell the truth because you care
Engaged employees
Have courage
Compensation is tied to performance
“If I were CEO, I would……”
Because you care
Bob Hope
Practice Accountability
He was understanding
Tell the truth when you’ve made a mistake
Tell the truth when it’s in your customer best interest
Tell the truth when you’ve made a mistake
Branding
Receive a thank you note
When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
Like it or not, appearance matters
Your brand is defined by what your customers are saying about you
Don’t forget employee only areas
Engaged employees
Roll out the Red Carpet
Own your brand
Have courage to tell the truth because you care
Bob Hope
When you see it, say it.
Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
Be compassionate, but pull no punches
Roll out the Red Carpet
Communicate quickly
Encourage personal branding
Tell the truth when it’s in your customer best interest
People make their own fun
Difficult conversations you should be having with employees, customers and yourself
Hub plumbing
Creatively package and promote your brand
You will honor yourself and your customers by finding the courage when you need it.
Celebrate accomplishments
Tell the truth when your customer isn’t right
Receive a thank you note
Does your company stand out in a truly unique way?
When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
Creatively package and promote your brand
Hub plumbing
Focus on the positive
You will honor yourself and your customers by finding the courage when you need it.
Listen to employees
Tell the truth about what you can and Cannot Do
Day-to day habit of acknowledging employees
He knew his business
Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
Employee appreciation
The Celebrity Experience
Focus on the positive
Reward and respect employees
Communicate quickly
Don’t forget employee only areas
Because you care
Encourage personal branding
Deliver the news in person
Celebrate accomplishments
“If I were CEO, I would……”
The Booger principle
Put yourself in the other person’s position and behave accordingly