He wasunderstandingHe knewhisbusinessProvideincredibleBenefitsHe wasunderstandingBrandingCreativelypackage andpromoteyour brandGivecustomers aconsistentexperienceCommunicatequickly“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Celebrateaccomplishments“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Workers watto feelnoticed andappreciated.Listen toemployeesSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Tell the truthwhen you’vemade amistakeTell the truthwhen yourcustomerisn’t rightHavecourage“Call theCEODay”Becauseyou carePracticeAccountabilityTell the truthwhen it’s inyourcustomerbest interestRewardandrespectemployeesEmployeesget freesoda andcoffeeReceivea thankyou noteKnow whoyou are andwho youwant to beEmployeesget freesoda andcofGather alltheinformationTell the truthwhen it’s inyourcustomerbest interestKill themwithkindnessTell the truthwhen yourcustomerisn’t rightPeoplemake theirown funHavecourage totell the truthbecause youcareRoll outthe RedCarpetGiveexcellentTrainingDay-to dayhabit ofacknowledgingemployeesCommunicatequicklyPut yourself inthe otherperson’sposition andbehaveaccordinglyHe wasappreciative“Call theCEODay”Theconversationsyou avoidPeoplemake theirown funTheemperorwho hadno clothesDay-to dayhabit ofacknowledgingemployeesPracticeAccountabilitySometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Gather alltheinformationKodakmomentsWorkers watto feelnoticed andappreciated.CelebratemilestonesCompensationis tied toperformanceDeliverthe newsin personAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Jobing.comCreativelypackage andpromoteyour brandKnow whoyou are andwho youwant to beListen toemployeesCelebratemilestonesGivecustomers aconsistentexperienceDeliverthe newsin personGiveexcellentTrainingEmployeeappreciationWelcomelunchLike it ornot,appearancemattersHubplumbingHe knewhisbusinessDon’tforgetemployeeonly areasBecompassionate,but pull nopunchesMariahBieberEveryoneshould havetheir ownpersonalmissionstatementTheBoogerprincipleLearnfrom BobHopeReceivea thankyou noteEngagedemployeesRoll outthe RedCarpetKodakmomentsHubplumbingWhen Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomWhenyou seeit, say it.ShareCheersandChucklesTheCelebrityExperienceDifficultconversations youshould be havingwith employees,customers andyourselfHavethecourage“If I wereCEO, Iwould……”TheBoogerprincipleLearnfrom BobHopeRewardandrespectemployeesBecompassionate,but pull nopunchesCelebrityservicedepartmentDoes yourcompanystand out in atruly uniqueway?Your brand isdefined by whatyour customersare sayingabout youRoll outthe RedCarpetCultureofhuggingYou will honoryourself andyour customersby finding thecourage whenyou need it.OwnyourbrandDon’tforgetemployeeonly areasBobHopeCelebrityservicedepartmentTheconversationsyou avoidYou will honoryourself andyour customersby finding thecourage whenyou need it.ProvideincredibleBenefitsEncouragepersonalbrandingFocuson thepositiveKill themwithkindnessDoes yourcompanystand out in atruly uniqueway?Whenyou seeit, say it.EmployeeappreciationCelebrateaccomplishmentsMariahBieberBecauseyou careHavethecourageOwnyourbrandEncouragepersonalbrandingHavecourage totell the truthbecause youcareCultureofhuggingTheemperorwho hadno clothesBobHopeShareCheersandChucklesHe wasappreciativeWelcomelunchAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.TheCelebrityExperienceTell the truthabout whatyou can andCannot DoBrandingYour brand isdefined by whatyour customersare sayingabout youPut yourself inthe otherperson’sposition andbehaveaccordinglyEngagedemployeesWhen Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomLike it ornot,appearancemattersTell the truthabout whatyou can andCannot DoHavecourage“If I wereCEO, Iwould……”Compensationis tied toperformanceFocuson thepositiveJobing.comDifficultconversations youshould be havingwith employees,customers andyourselfEveryoneshould havetheir ownpersonalmissionstatementTell the truthwhen you’vemade amistakeHe wasunderstandingHe knewhisbusinessProvideincredibleBenefitsHe wasunderstandingBrandingCreativelypackage andpromoteyour brandGivecustomers aconsistentexperienceCommunicatequickly“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Celebrateaccomplishments“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Workers watto feelnoticed andappreciated.Listen toemployeesSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Tell the truthwhen you’vemade amistakeTell the truthwhen yourcustomerisn’t rightHavecourage“Call theCEODay”Becauseyou carePracticeAccountabilityTell the truthwhen it’s inyourcustomerbest interestRewardandrespectemployeesEmployeesget freesoda andcoffeeReceivea thankyou noteKnow whoyou are andwho youwant to beEmployeesget freesoda andcofGather alltheinformationTell the truthwhen it’s inyourcustomerbest interestKill themwithkindnessTell the truthwhen yourcustomerisn’t rightPeoplemake theirown funHavecourage totell the truthbecause youcareRoll outthe RedCarpetGiveexcellentTrainingDay-to dayhabit ofacknowledgingemployeesCommunicatequicklyPut yourself inthe otherperson’sposition andbehaveaccordinglyHe wasappreciative“Call theCEODay”Theconversationsyou avoidPeoplemake theirown funTheemperorwho hadno clothesDay-to dayhabit ofacknowledgingemployeesPracticeAccountabilitySometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Gather alltheinformationKodakmomentsWorkers watto feelnoticed andappreciated.CelebratemilestonesCompensationis tied toperformanceDeliverthe newsin personAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Jobing.comCreativelypackage andpromoteyour brandKnow whoyou are andwho youwant to beListen toemployeesCelebratemilestonesGivecustomers aconsistentexperienceDeliverthe newsin personGiveexcellentTrainingEmployeeappreciationWelcomelunchLike it ornot,appearancemattersHubplumbingHe knewhisbusinessDon’tforgetemployeeonly areasBecompassionate,but pull nopunchesMariahBieberEveryoneshould havetheir ownpersonalmissionstatementTheBoogerprincipleLearnfrom BobHopeReceivea thankyou noteEngagedemployeesRoll outthe RedCarpetKodakmomentsHubplumbingWhen Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomWhenyou seeit, say it.ShareCheersandChucklesTheCelebrityExperienceDifficultconversations youshould be havingwith employees,customers andyourselfHavethecourage“If I wereCEO, Iwould……”TheBoogerprincipleLearnfrom BobHopeRewardandrespectemployeesBecompassionate,but pull nopunchesCelebrityservicedepartmentDoes yourcompanystand out in atruly uniqueway?Your brand isdefined by whatyour customersare sayingabout youRoll outthe RedCarpetCultureofhuggingYou will honoryourself andyour customersby finding thecourage whenyou need it.OwnyourbrandDon’tforgetemployeeonly areasBobHopeCelebrityservicedepartmentTheconversationsyou avoidYou will honoryourself andyour customersby finding thecourage whenyou need it.ProvideincredibleBenefitsEncouragepersonalbrandingFocuson thepositiveKill themwithkindnessDoes yourcompanystand out in atruly uniqueway?Whenyou seeit, say it.EmployeeappreciationCelebrateaccomplishmentsMariahBieberBecauseyou careHavethecourageOwnyourbrandEncouragepersonalbrandingHavecourage totell the truthbecause youcareCultureofhuggingTheemperorwho hadno clothesBobHopeShareCheersandChucklesHe wasappreciativeWelcomelunchAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.TheCelebrityExperienceTell the truthabout whatyou can andCannot DoBrandingYour brand isdefined by whatyour customersare sayingabout youPut yourself inthe otherperson’sposition andbehaveaccordinglyEngagedemployeesWhen Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomLike it ornot,appearancemattersTell the truthabout whatyou can andCannot DoHavecourage“If I wereCEO, Iwould……”Compensationis tied toperformanceFocuson thepositiveJobing.comDifficultconversations youshould be havingwith employees,customers andyourselfEveryoneshould havetheir ownpersonalmissionstatementTell the truthwhen you’vemade amistake

San Martin MDM 2020! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. He was understanding
  2. He knew his business
  3. Provide incredible Benefits
  4. He was understanding
  5. Branding
  6. Creatively package and promote your brand
  7. Give customers a consistent experience
  8. Communicate quickly
  9. “Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
  10. Celebrate accomplishments
  11. “Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
  12. Workers wat to feel noticed and appreciated.
  13. Listen to employees
  14. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  15. Tell the truth when you’ve made a mistake
  16. Tell the truth when your customer isn’t right
  17. Have courage
  18. “Call the CEO Day”
  19. Because you care
  20. Practice Accountability
  21. Tell the truth when it’s in your customer best interest
  22. Reward and respect employees
  23. Employees get free soda and coffee
  24. Receive a thank you note
  25. Know who you are and who you want to be
  26. Employees get free soda and cof
  27. Gather all the information
  28. Tell the truth when it’s in your customer best interest
  29. Kill them with kindness
  30. Tell the truth when your customer isn’t right
  31. People make their own fun
  32. Have courage to tell the truth because you care
  33. Roll out the Red Carpet
  34. Give excellent Training
  35. Day-to day habit of acknowledging employees
  36. Communicate quickly
  37. Put yourself in the other person’s position and behave accordingly
  38. He was appreciative
  39. “Call the CEO Day”
  40. The conversations you avoid
  41. People make their own fun
  42. The emperor who had no clothes
  43. Day-to day habit of acknowledging employees
  44. Practice Accountability
  45. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  46. Gather all the information
  47. Kodak moments
  48. Workers wat to feel noticed and appreciated.
  49. Celebrate milestones
  50. Compensation is tied to performance
  51. Deliver the news in person
  52. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  53. Jobing.com
  54. Creatively package and promote your brand
  55. Know who you are and who you want to be
  56. Listen to employees
  57. Celebrate milestones
  58. Give customers a consistent experience
  59. Deliver the news in person
  60. Give excellent Training
  61. Employee appreciation
  62. Welcome lunch
  63. Like it or not, appearance matters
  64. Hub plumbing
  65. He knew his business
  66. Don’t forget employee only areas
  67. Be compassionate, but pull no punches
  68. Mariah Bieber
  69. Everyone should have their own personal mission statement
  70. The Booger principle
  71. Learn from Bob Hope
  72. Receive a thank you note
  73. Engaged employees
  74. Roll out the Red Carpet
  75. Kodak moments
  76. Hub plumbing
  77. When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
  78. When you see it, say it.
  79. Share Cheers and Chuckles
  80. The Celebrity Experience
  81. Difficult conversations you should be having with employees, customers and yourself
  82. Have the courage
  83. “If I were CEO, I would……”
  84. The Booger principle
  85. Learn from Bob Hope
  86. Reward and respect employees
  87. Be compassionate, but pull no punches
  88. Celebrity service department
  89. Does your company stand out in a truly unique way?
  90. Your brand is defined by what your customers are saying about you
  91. Roll out the Red Carpet
  92. Culture of hugging
  93. You will honor yourself and your customers by finding the courage when you need it.
  94. Own your brand
  95. Don’t forget employee only areas
  96. Bob Hope
  97. Celebrity service department
  98. The conversations you avoid
  99. You will honor yourself and your customers by finding the courage when you need it.
  100. Provide incredible Benefits
  101. Encourage personal branding
  102. Focus on the positive
  103. Kill them with kindness
  104. Does your company stand out in a truly unique way?
  105. When you see it, say it.
  106. Employee appreciation
  107. Celebrate accomplishments
  108. Mariah Bieber
  109. Because you care
  110. Have the courage
  111. Own your brand
  112. Encourage personal branding
  113. Have courage to tell the truth because you care
  114. Culture of hugging
  115. The emperor who had no clothes
  116. Bob Hope
  117. Share Cheers and Chuckles
  118. He was appreciative
  119. Welcome lunch
  120. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  121. The Celebrity Experience
  122. Tell the truth about what you can and Cannot Do
  123. Branding
  124. Your brand is defined by what your customers are saying about you
  125. Put yourself in the other person’s position and behave accordingly
  126. Engaged employees
  127. When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
  128. Like it or not, appearance matters
  129. Tell the truth about what you can and Cannot Do
  130. Have courage
  131. “If I were CEO, I would……”
  132. Compensation is tied to performance
  133. Focus on the positive
  134. Jobing.com
  135. Difficult conversations you should be having with employees, customers and yourself
  136. Everyone should have their own personal mission statement
  137. Tell the truth when you’ve made a mistake