Your brand isdefined by whatyour customersare sayingabout youAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Difficultconversations youshould be havingwith employees,customers andyourselfHe wasunderstandingKill themwithkindnessPeoplemake theirown funKnow whoyou are andwho youwant to be“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”HavethecourageLearnfrom BobHopeCelebratemilestonesHe wasappreciativePracticeAccountabilityWorkers watto feelnoticed andappreciated.ProvideincredibleBenefitsCelebrityservicedepartmentAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.KodakmomentsJobing.comDoes yourcompanystand out in atruly uniqueway?Whenyou seeit, say it.Gather alltheinformationHe knewhisbusinessHavethecourageTell the truthabout whatyou can andCannot DoWelcomelunchCultureofhuggingTheconversationsyou avoidWelcomelunchDeliverthe newsin personTheCelebrityExperiencePut yourself inthe otherperson’sposition andbehaveaccordinglyMariahBieberKodakmomentsRoll outthe RedCarpet“Call theCEODay”EmployeeappreciationShareCheersandChucklesListen toemployeesMariahBieberEmployeesget freesoda andcofCelebratemilestonesEmployeesget freesoda andcoffeeHe wasappreciativeOwnyourbrandBecompassionate,but pull nopunchesLike it ornot,appearancemattersTell the truthwhen yourcustomerisn’t rightEveryoneshould havetheir ownpersonalmissionstatementJobing.comEveryoneshould havetheir ownpersonalmissionstatementKnow whoyou are andwho youwant to be“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Theconversationsyou avoidHavecourageWorkers watto feelnoticed andappreciated.Givecustomers aconsistentexperienceProvideincredibleBenefitsRewardandrespectemployeesGiveexcellentTrainingHavecourage totell the truthbecause youcareEngagedemployeesHavecourageCompensationis tied toperformance“If I wereCEO, Iwould……”Becauseyou careBobHopePracticeAccountabilityHe wasunderstandingTell the truthwhen you’vemade amistakeTell the truthwhen it’s inyourcustomerbest interestTell the truthwhen you’vemade amistakeBrandingReceivea thankyou noteWhen Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomLike it ornot,appearancemattersYour brand isdefined by whatyour customersare sayingabout youDon’tforgetemployeeonly areasEngagedemployeesRoll outthe RedCarpetOwnyourbrandHavecourage totell the truthbecause youcareBobHopeWhenyou seeit, say it.Sometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Becompassionate,but pull nopunchesRoll outthe RedCarpetCommunicatequicklyEncouragepersonalbrandingTell the truthwhen it’s inyourcustomerbest interestPeoplemake theirown funDifficultconversations youshould be havingwith employees,customers andyourselfHubplumbingCreativelypackage andpromoteyour brandYou will honoryourself andyour customersby finding thecourage whenyou need it.CelebrateaccomplishmentsTell the truthwhen yourcustomerisn’t rightReceivea thankyou noteDoes yourcompanystand out in atruly uniqueway?When Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomCreativelypackage andpromoteyour brandHubplumbingFocuson thepositiveYou will honoryourself andyour customersby finding thecourage whenyou need it.Listen toemployeesTell the truthabout whatyou can andCannot DoDay-to dayhabit ofacknowledgingemployeesHe knewhisbusinessSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.EmployeeappreciationTheCelebrityExperienceFocuson thepositiveRewardandrespectemployeesCommunicatequicklyDon’tforgetemployeeonly areasBecauseyou careEncouragepersonalbrandingDeliverthe newsin personCelebrateaccomplishments“If I wereCEO, Iwould……”TheBoogerprinciplePut yourself inthe otherperson’sposition andbehaveaccordinglyKill themwithkindnessGivecustomers aconsistentexperienceTheemperorwho hadno clothesCultureofhuggingLearnfrom BobHopeGiveexcellentTrainingDay-to dayhabit ofacknowledgingemployeesGather alltheinformationCompensationis tied toperformance“Call theCEODay”BrandingTheemperorwho hadno clothesCelebrityservicedepartmentShareCheersandChucklesTheBoogerprincipleYour brand isdefined by whatyour customersare sayingabout youAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Difficultconversations youshould be havingwith employees,customers andyourselfHe wasunderstandingKill themwithkindnessPeoplemake theirown funKnow whoyou are andwho youwant to be“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”HavethecourageLearnfrom BobHopeCelebratemilestonesHe wasappreciativePracticeAccountabilityWorkers watto feelnoticed andappreciated.ProvideincredibleBenefitsCelebrityservicedepartmentAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.KodakmomentsJobing.comDoes yourcompanystand out in atruly uniqueway?Whenyou seeit, say it.Gather alltheinformationHe knewhisbusinessHavethecourageTell the truthabout whatyou can andCannot DoWelcomelunchCultureofhuggingTheconversationsyou avoidWelcomelunchDeliverthe newsin personTheCelebrityExperiencePut yourself inthe otherperson’sposition andbehaveaccordinglyMariahBieberKodakmomentsRoll outthe RedCarpet“Call theCEODay”EmployeeappreciationShareCheersandChucklesListen toemployeesMariahBieberEmployeesget freesoda andcofCelebratemilestonesEmployeesget freesoda andcoffeeHe wasappreciativeOwnyourbrandBecompassionate,but pull nopunchesLike it ornot,appearancemattersTell the truthwhen yourcustomerisn’t rightEveryoneshould havetheir ownpersonalmissionstatementJobing.comEveryoneshould havetheir ownpersonalmissionstatementKnow whoyou are andwho youwant to be“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Theconversationsyou avoidHavecourageWorkers watto feelnoticed andappreciated.Givecustomers aconsistentexperienceProvideincredibleBenefitsRewardandrespectemployeesGiveexcellentTrainingHavecourage totell the truthbecause youcareEngagedemployeesHavecourageCompensationis tied toperformance“If I wereCEO, Iwould……”Becauseyou careBobHopePracticeAccountabilityHe wasunderstandingTell the truthwhen you’vemade amistakeTell the truthwhen it’s inyourcustomerbest interestTell the truthwhen you’vemade amistakeBrandingReceivea thankyou noteWhen Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomLike it ornot,appearancemattersYour brand isdefined by whatyour customersare sayingabout youDon’tforgetemployeeonly areasEngagedemployeesRoll outthe RedCarpetOwnyourbrandHavecourage totell the truthbecause youcareBobHopeWhenyou seeit, say it.Sometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Becompassionate,but pull nopunchesRoll outthe RedCarpetCommunicatequicklyEncouragepersonalbrandingTell the truthwhen it’s inyourcustomerbest interestPeoplemake theirown funDifficultconversations youshould be havingwith employees,customers andyourselfHubplumbingCreativelypackage andpromoteyour brandYou will honoryourself andyour customersby finding thecourage whenyou need it.CelebrateaccomplishmentsTell the truthwhen yourcustomerisn’t rightReceivea thankyou noteDoes yourcompanystand out in atruly uniqueway?When Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomCreativelypackage andpromoteyour brandHubplumbingFocuson thepositiveYou will honoryourself andyour customersby finding thecourage whenyou need it.Listen toemployeesTell the truthabout whatyou can andCannot DoDay-to dayhabit ofacknowledgingemployeesHe knewhisbusinessSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.EmployeeappreciationTheCelebrityExperienceFocuson thepositiveRewardandrespectemployeesCommunicatequicklyDon’tforgetemployeeonly areasBecauseyou careEncouragepersonalbrandingDeliverthe newsin personCelebrateaccomplishments“If I wereCEO, Iwould……”TheBoogerprinciplePut yourself inthe otherperson’sposition andbehaveaccordinglyKill themwithkindnessGivecustomers aconsistentexperienceTheemperorwho hadno clothesCultureofhuggingLearnfrom BobHopeGiveexcellentTrainingDay-to dayhabit ofacknowledgingemployeesGather alltheinformationCompensationis tied toperformance“Call theCEODay”BrandingTheemperorwho hadno clothesCelebrityservicedepartmentShareCheersandChucklesTheBoogerprinciple

San Martin MDM 2020! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your brand is defined by what your customers are saying about you
  2. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  3. Difficult conversations you should be having with employees, customers and yourself
  4. He was understanding
  5. Kill them with kindness
  6. People make their own fun
  7. Know who you are and who you want to be
  8. “Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
  9. Have the courage
  10. Learn from Bob Hope
  11. Celebrate milestones
  12. He was appreciative
  13. Practice Accountability
  14. Workers wat to feel noticed and appreciated.
  15. Provide incredible Benefits
  16. Celebrity service department
  17. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  18. Kodak moments
  19. Jobing.com
  20. Does your company stand out in a truly unique way?
  21. When you see it, say it.
  22. Gather all the information
  23. He knew his business
  24. Have the courage
  25. Tell the truth about what you can and Cannot Do
  26. Welcome lunch
  27. Culture of hugging
  28. The conversations you avoid
  29. Welcome lunch
  30. Deliver the news in person
  31. The Celebrity Experience
  32. Put yourself in the other person’s position and behave accordingly
  33. Mariah Bieber
  34. Kodak moments
  35. Roll out the Red Carpet
  36. “Call the CEO Day”
  37. Employee appreciation
  38. Share Cheers and Chuckles
  39. Listen to employees
  40. Mariah Bieber
  41. Employees get free soda and cof
  42. Celebrate milestones
  43. Employees get free soda and coffee
  44. He was appreciative
  45. Own your brand
  46. Be compassionate, but pull no punches
  47. Like it or not, appearance matters
  48. Tell the truth when your customer isn’t right
  49. Everyone should have their own personal mission statement
  50. Jobing.com
  51. Everyone should have their own personal mission statement
  52. Know who you are and who you want to be
  53. “Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
  54. The conversations you avoid
  55. Have courage
  56. Workers wat to feel noticed and appreciated.
  57. Give customers a consistent experience
  58. Provide incredible Benefits
  59. Reward and respect employees
  60. Give excellent Training
  61. Have courage to tell the truth because you care
  62. Engaged employees
  63. Have courage
  64. Compensation is tied to performance
  65. “If I were CEO, I would……”
  66. Because you care
  67. Bob Hope
  68. Practice Accountability
  69. He was understanding
  70. Tell the truth when you’ve made a mistake
  71. Tell the truth when it’s in your customer best interest
  72. Tell the truth when you’ve made a mistake
  73. Branding
  74. Receive a thank you note
  75. When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
  76. Like it or not, appearance matters
  77. Your brand is defined by what your customers are saying about you
  78. Don’t forget employee only areas
  79. Engaged employees
  80. Roll out the Red Carpet
  81. Own your brand
  82. Have courage to tell the truth because you care
  83. Bob Hope
  84. When you see it, say it.
  85. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  86. Be compassionate, but pull no punches
  87. Roll out the Red Carpet
  88. Communicate quickly
  89. Encourage personal branding
  90. Tell the truth when it’s in your customer best interest
  91. People make their own fun
  92. Difficult conversations you should be having with employees, customers and yourself
  93. Hub plumbing
  94. Creatively package and promote your brand
  95. You will honor yourself and your customers by finding the courage when you need it.
  96. Celebrate accomplishments
  97. Tell the truth when your customer isn’t right
  98. Receive a thank you note
  99. Does your company stand out in a truly unique way?
  100. When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
  101. Creatively package and promote your brand
  102. Hub plumbing
  103. Focus on the positive
  104. You will honor yourself and your customers by finding the courage when you need it.
  105. Listen to employees
  106. Tell the truth about what you can and Cannot Do
  107. Day-to day habit of acknowledging employees
  108. He knew his business
  109. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  110. Employee appreciation
  111. The Celebrity Experience
  112. Focus on the positive
  113. Reward and respect employees
  114. Communicate quickly
  115. Don’t forget employee only areas
  116. Because you care
  117. Encourage personal branding
  118. Deliver the news in person
  119. Celebrate accomplishments
  120. “If I were CEO, I would……”
  121. The Booger principle
  122. Put yourself in the other person’s position and behave accordingly
  123. Kill them with kindness
  124. Give customers a consistent experience
  125. The emperor who had no clothes
  126. Culture of hugging
  127. Learn from Bob Hope
  128. Give excellent Training
  129. Day-to day habit of acknowledging employees
  130. Gather all the information
  131. Compensation is tied to performance
  132. “Call the CEO Day”
  133. Branding
  134. The emperor who had no clothes
  135. Celebrity service department
  136. Share Cheers and Chuckles
  137. The Booger principle