Avoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Kill themwithkindnessPeoplemake theirown funEncouragepersonalbrandingPeoplemake theirown funDay-to dayhabit ofacknowledgingemployeesBecompassionate,but pull nopunchesTheemperorwho hadno clothesHavecourageDoes yourcompanystand out in atruly uniqueway?You will honoryourself andyour customersby finding thecourage whenyou need it.He wasunderstandingWhenyou seeit, say it.Roll outthe RedCarpetLike it ornot,appearancemattersDon’tforgetemployeeonly areas“Call theCEODay”TheBoogerprincipleTell the truthwhen yourcustomerisn’t rightDeliverthe newsin personTheconversationsyou avoidEncouragepersonalbrandingTheCelebrityExperienceDifficultconversations youshould be havingwith employees,customers andyourselfCelebrateaccomplishmentsGather alltheinformationTell the truthwhen you’vemade amistakeHe knewhisbusinessPut yourself inthe otherperson’sposition andbehaveaccordinglyTheCelebrityExperienceDay-to dayhabit ofacknowledgingemployeesYour brand isdefined by whatyour customersare sayingabout youHavethecourageHavecourage totell the truthbecause youcare“If I wereCEO, Iwould……”“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Listen toemployeesReceivea thankyou noteHe knewhisbusinessTheconversationsyou avoidHe wasappreciative“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Theemperorwho hadno clothesBrandingEmployeeappreciationProvideincredibleBenefitsAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.“If I wereCEO, Iwould……”When Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomTell the truthwhen you’vemade amistakeTell the truthabout whatyou can andCannot DoHe wasappreciativeDifficultconversations youshould be havingwith employees,customers andyourselfBobHopeCreativelypackage andpromoteyour brandHe wasunderstandingKodakmomentsMariahBieberOwnyourbrandListen toemployeesBrandingProvideincredibleBenefitsLearnfrom BobHopeBecompassionate,but pull nopunchesOwnyourbrandCompensationis tied toperformanceWorkers watto feelnoticed andappreciated.Everyoneshould havetheir ownpersonalmissionstatementFocuson thepositiveShareCheersandChucklesBecauseyou careCompensationis tied toperformanceReceivea thankyou noteJobing.comSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.CultureofhuggingCelebratemilestonesWelcomelunchPut yourself inthe otherperson’sposition andbehaveaccordinglyLike it ornot,appearancemattersCelebrityservicedepartmentCelebrateaccomplishmentsWhenyou seeit, say it.KodakmomentsHavethecourageRewardandrespectemployeesGiveexcellentTrainingEmployeesget freesoda andcofGather alltheinformationEmployeeappreciationCelebratemilestonesPracticeAccountabilityTell the truthabout whatyou can andCannot DoDon’tforgetemployeeonly areasGiveexcellentTrainingCommunicatequicklyGivecustomers aconsistentexperienceRoll outthe RedCarpetFocuson thepositiveKnow whoyou are andwho youwant to beEngagedemployeesKill themwithkindnessPracticeAccountabilityYour brand isdefined by whatyour customersare sayingabout youDoes yourcompanystand out in atruly uniqueway?HubplumbingWelcomelunchJobing.comTheBoogerprincipleYou will honoryourself andyour customersby finding thecourage whenyou need it.HavecourageEngagedemployeesRewardandrespectemployeesGivecustomers aconsistentexperienceMariahBieberEveryoneshould havetheir ownpersonalmissionstatementBobHopeCultureofhuggingCelebrityservicedepartmentHavecourage totell the truthbecause youcareSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Employeesget freesoda andcoffeeShareCheersandChucklesKnow whoyou are andwho youwant to beTell the truthwhen yourcustomerisn’t rightHubplumbingLearnfrom BobHopeTell the truthwhen it’s inyourcustomerbest interestWorkers watto feelnoticed andappreciated.When Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomBecauseyou careCommunicatequicklyDeliverthe newsin person“Call theCEODay”Roll outthe RedCarpetCreativelypackage andpromoteyour brandTell the truthwhen it’s inyourcustomerbest interestAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Kill themwithkindnessPeoplemake theirown funEncouragepersonalbrandingPeoplemake theirown funDay-to dayhabit ofacknowledgingemployeesBecompassionate,but pull nopunchesTheemperorwho hadno clothesHavecourageDoes yourcompanystand out in atruly uniqueway?You will honoryourself andyour customersby finding thecourage whenyou need it.He wasunderstandingWhenyou seeit, say it.Roll outthe RedCarpetLike it ornot,appearancemattersDon’tforgetemployeeonly areas“Call theCEODay”TheBoogerprincipleTell the truthwhen yourcustomerisn’t rightDeliverthe newsin personTheconversationsyou avoidEncouragepersonalbrandingTheCelebrityExperienceDifficultconversations youshould be havingwith employees,customers andyourselfCelebrateaccomplishmentsGather alltheinformationTell the truthwhen you’vemade amistakeHe knewhisbusinessPut yourself inthe otherperson’sposition andbehaveaccordinglyTheCelebrityExperienceDay-to dayhabit ofacknowledgingemployeesYour brand isdefined by whatyour customersare sayingabout youHavethecourageHavecourage totell the truthbecause youcare“If I wereCEO, Iwould……”“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Listen toemployeesReceivea thankyou noteHe knewhisbusinessTheconversationsyou avoidHe wasappreciative“Would you hurryup I only have 3minutes with eachcustomer and youhave already usedup 2.5minutes”Theemperorwho hadno clothesBrandingEmployeeappreciationProvideincredibleBenefitsAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.“If I wereCEO, Iwould……”When Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomTell the truthwhen you’vemade amistakeTell the truthabout whatyou can andCannot DoHe wasappreciativeDifficultconversations youshould be havingwith employees,customers andyourselfBobHopeCreativelypackage andpromoteyour brandHe wasunderstandingKodakmomentsMariahBieberOwnyourbrandListen toemployeesBrandingProvideincredibleBenefitsLearnfrom BobHopeBecompassionate,but pull nopunchesOwnyourbrandCompensationis tied toperformanceWorkers watto feelnoticed andappreciated.Everyoneshould havetheir ownpersonalmissionstatementFocuson thepositiveShareCheersandChucklesBecauseyou careCompensationis tied toperformanceReceivea thankyou noteJobing.comSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.CultureofhuggingCelebratemilestonesWelcomelunchPut yourself inthe otherperson’sposition andbehaveaccordinglyLike it ornot,appearancemattersCelebrityservicedepartmentCelebrateaccomplishmentsWhenyou seeit, say it.KodakmomentsHavethecourageRewardandrespectemployeesGiveexcellentTrainingEmployeesget freesoda andcofGather alltheinformationEmployeeappreciationCelebratemilestonesPracticeAccountabilityTell the truthabout whatyou can andCannot DoDon’tforgetemployeeonly areasGiveexcellentTrainingCommunicatequicklyGivecustomers aconsistentexperienceRoll outthe RedCarpetFocuson thepositiveKnow whoyou are andwho youwant to beEngagedemployeesKill themwithkindnessPracticeAccountabilityYour brand isdefined by whatyour customersare sayingabout youDoes yourcompanystand out in atruly uniqueway?HubplumbingWelcomelunchJobing.comTheBoogerprincipleYou will honoryourself andyour customersby finding thecourage whenyou need it.HavecourageEngagedemployeesRewardandrespectemployeesGivecustomers aconsistentexperienceMariahBieberEveryoneshould havetheir ownpersonalmissionstatementBobHopeCultureofhuggingCelebrityservicedepartmentHavecourage totell the truthbecause youcareSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.Employeesget freesoda andcoffeeShareCheersandChucklesKnow whoyou are andwho youwant to beTell the truthwhen yourcustomerisn’t rightHubplumbingLearnfrom BobHopeTell the truthwhen it’s inyourcustomerbest interestWorkers watto feelnoticed andappreciated.When Bob Hopewas dealing withyou, he made youfeel like you werethe most importantperson in theroomBecauseyou careCommunicatequicklyDeliverthe newsin person“Call theCEODay”Roll outthe RedCarpetCreativelypackage andpromoteyour brandTell the truthwhen it’s inyourcustomerbest interest

San Martin MDM 2020! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  2. Kill them with kindness
  3. People make their own fun
  4. Encourage personal branding
  5. People make their own fun
  6. Day-to day habit of acknowledging employees
  7. Be compassionate, but pull no punches
  8. The emperor who had no clothes
  9. Have courage
  10. Does your company stand out in a truly unique way?
  11. You will honor yourself and your customers by finding the courage when you need it.
  12. He was understanding
  13. When you see it, say it.
  14. Roll out the Red Carpet
  15. Like it or not, appearance matters
  16. Don’t forget employee only areas
  17. “Call the CEO Day”
  18. The Booger principle
  19. Tell the truth when your customer isn’t right
  20. Deliver the news in person
  21. The conversations you avoid
  22. Encourage personal branding
  23. The Celebrity Experience
  24. Difficult conversations you should be having with employees, customers and yourself
  25. Celebrate accomplishments
  26. Gather all the information
  27. Tell the truth when you’ve made a mistake
  28. He knew his business
  29. Put yourself in the other person’s position and behave accordingly
  30. The Celebrity Experience
  31. Day-to day habit of acknowledging employees
  32. Your brand is defined by what your customers are saying about you
  33. Have the courage
  34. Have courage to tell the truth because you care
  35. “If I were CEO, I would……”
  36. “Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
  37. Listen to employees
  38. Receive a thank you note
  39. He knew his business
  40. The conversations you avoid
  41. He was appreciative
  42. “Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
  43. The emperor who had no clothes
  44. Branding
  45. Employee appreciation
  46. Provide incredible Benefits
  47. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  48. “If I were CEO, I would……”
  49. When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
  50. Tell the truth when you’ve made a mistake
  51. Tell the truth about what you can and Cannot Do
  52. He was appreciative
  53. Difficult conversations you should be having with employees, customers and yourself
  54. Bob Hope
  55. Creatively package and promote your brand
  56. He was understanding
  57. Kodak moments
  58. Mariah Bieber
  59. Own your brand
  60. Listen to employees
  61. Branding
  62. Provide incredible Benefits
  63. Learn from Bob Hope
  64. Be compassionate, but pull no punches
  65. Own your brand
  66. Compensation is tied to performance
  67. Workers wat to feel noticed and appreciated.
  68. Everyone should have their own personal mission statement
  69. Focus on the positive
  70. Share Cheers and Chuckles
  71. Because you care
  72. Compensation is tied to performance
  73. Receive a thank you note
  74. Jobing.com
  75. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  76. Culture of hugging
  77. Celebrate milestones
  78. Welcome lunch
  79. Put yourself in the other person’s position and behave accordingly
  80. Like it or not, appearance matters
  81. Celebrity service department
  82. Celebrate accomplishments
  83. When you see it, say it.
  84. Kodak moments
  85. Have the courage
  86. Reward and respect employees
  87. Give excellent Training
  88. Employees get free soda and cof
  89. Gather all the information
  90. Employee appreciation
  91. Celebrate milestones
  92. Practice Accountability
  93. Tell the truth about what you can and Cannot Do
  94. Don’t forget employee only areas
  95. Give excellent Training
  96. Communicate quickly
  97. Give customers a consistent experience
  98. Roll out the Red Carpet
  99. Focus on the positive
  100. Know who you are and who you want to be
  101. Engaged employees
  102. Kill them with kindness
  103. Practice Accountability
  104. Your brand is defined by what your customers are saying about you
  105. Does your company stand out in a truly unique way?
  106. Hub plumbing
  107. Welcome lunch
  108. Jobing.com
  109. The Booger principle
  110. You will honor yourself and your customers by finding the courage when you need it.
  111. Have courage
  112. Engaged employees
  113. Reward and respect employees
  114. Give customers a consistent experience
  115. Mariah Bieber
  116. Everyone should have their own personal mission statement
  117. Bob Hope
  118. Culture of hugging
  119. Celebrity service department
  120. Have courage to tell the truth because you care
  121. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  122. Employees get free soda and coffee
  123. Share Cheers and Chuckles
  124. Know who you are and who you want to be
  125. Tell the truth when your customer isn’t right
  126. Hub plumbing
  127. Learn from Bob Hope
  128. Tell the truth when it’s in your customer best interest
  129. Workers wat to feel noticed and appreciated.
  130. When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
  131. Because you care
  132. Communicate quickly
  133. Deliver the news in person
  134. “Call the CEO Day”
  135. Roll out the Red Carpet
  136. Creatively package and promote your brand
  137. Tell the truth when it’s in your customer best interest