(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-Asked for assistance in NextChat
N-Reset a Workkeys Password
B-Had a Ghost Call
I-Hold times 2 min or less
G-Said your name during the call
B-Proactively promote Workkeys.org to caller
G-List 3 url's from act.org that you use to resolve issues
N-Branded call
I-Spoke to someone from North Carolina
G-Transferred a call
I-Said "I can help you with that." to 10 customers
G-Offered additional assistance
O-Documented a Subject
G-Performed a batch load
O-Created a contact in Salesforce
O-Had 0 refused calls
N-Used proper hold procedure
B-Documented product and category
I-Verified 2 points for School, 3 points for student