(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Put yourself in the other person’s position and behave accordingly
O-Be compassionate, but pull no punches
B-Mariah Bieber
N-Bob Hope
O-He was appreciative
G-Tell the truth about what you can and Cannot Do
N-Engaged employees
N-Tell the truth when it’s in your customer best interest
I-Tell the truth when your customer isn’t right
I-You will honor yourself and your customers by finding the courage when you need it.
B-Learn from Bob Hope
B-He knew his business
B-Gather all the information
I-Compensation is tied to performance
G-Roll out the Red Carpet
N-Tell the truth when you’ve made a mistake
I-Jobing.com
G-He was understanding
G-Day-to day habit of acknowledging employees
I-Have the courage
O-Because you care
I-Communicate quickly
O-Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
B-Have courage
N-Free!
B-Culture of hugging
I-When Bob Hope was dealing with you, he made you feel like you were the most important person in the room
G-Kill them with kindness
O-Employees get free soda and cof
O-Reward and respect employees
G-Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
N-Deliver the news in person
N-Employee appreciation
N-“If I were CEO, I would……”
B-Difficult conversations you should be having with employees, customers and yourself