This bingo card has 35 words: Free!, Difficult conversations you should be having with employees, customers and yourself, Have the courage, Tell the truth when you’ve made a mistake, Tell the truth about what you can and Cannot Do, Because you care, Gather all the information, Communicate quickly, Deliver the news in person, Put yourself in the other person’s position and behave accordingly, Be compassionate, but pull no punches, Learn from Bob Hope, Tell the truth when your customer isn’t right, Tell the truth when it’s in your customer best interest, Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment., Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses., Have courage, You will honor yourself and your customers by finding the courage when you need it., Bob Hope, He was understanding, He was appreciative, He knew his business, When Bob Hope was dealing with you, he made you feel like you were the most important person in the room, Employee appreciation, Day-to day habit of acknowledging employees, Reward and respect employees, Mariah Bieber, Jobing.com, Engaged employees, Kill them with kindness, Employees get free soda and cof, Culture of hugging, Compensation is tied to performance, “If I were CEO, I would……” and Roll out the Red Carpet.
San Martin MDM | San Martin MDM 2020! | San Martin MDM | San Martin MDM 2020! | San Martin Meeting
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