Role playedand gaveassociatehomework tofollow up withnext timeDemonstratedbehaviors youwant to seeduplicated inassociatesConsistentcoachingin fittingroomsCelebratedwins withbehavior toreinforce whatyou lovedseeingAsked associateto choose 2elevated sellingbehaviors they willwork on duringshiftAsked questionsto understand the"what" and "why"root cause ofbehaviorFree!Sought outcoachingfrom otherSLTmembersShared productfeature andbenefits customerloved that inspiredcustomer to buyFollowed up withassociate aroundbehaviorsassociateidentified atbeginning of shiftHelpedassociatebreakawayfromcustomerConsistentcoaching as CSLto sustain oradjust behaviorsto deliver ultimateexperienceAsked openended lifestylequestions toconnect andlearn moreabout customerUsed associateobservationswith associatesduring start oftheir shiftDemonstratedshow and tellstatements toshare productinformationwithout customeraskingUtilized CSLobservationform to coachand grow SLTmembersRole playedand gaveassociatehomework tofollow up withnext timeDemonstratedbehaviors youwant to seeduplicated inassociatesConsistentcoachingin fittingroomsCelebratedwins withbehavior toreinforce whatyou lovedseeingAsked associateto choose 2elevated sellingbehaviors they willwork on duringshiftAsked questionsto understand the"what" and "why"root cause ofbehaviorFree!Sought outcoachingfrom otherSLTmembersShared productfeature andbenefits customerloved that inspiredcustomer to buyFollowed up withassociate aroundbehaviorsassociateidentified atbeginning of shiftHelpedassociatebreakawayfromcustomerConsistentcoaching as CSLto sustain oradjust behaviorsto deliver ultimateexperienceAsked openended lifestylequestions toconnect andlearn moreabout customerUsed associateobservationswith associatesduring start oftheir shiftDemonstratedshow and tellstatements toshare productinformationwithout customeraskingUtilized CSLobservationform to coachand grow SLTmembers

SLT Elevated Selling - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Role played and gave associate homework to follow up with next time
  2. Demonstrated behaviors you want to see duplicated in associates
  3. Consistent coaching in fitting rooms
  4. Celebrated wins with behavior to reinforce what you loved seeing
  5. Asked associate to choose 2 elevated selling behaviors they will work on during shift
  6. Asked questions to understand the "what" and "why" root cause of behavior
  7. Free!
  8. Sought out coaching from other SLT members
  9. Shared product feature and benefits customer loved that inspired customer to buy
  10. Followed up with associate around behaviors associate identified at beginning of shift
  11. Helped associate breakaway from customer
  12. Consistent coaching as CSL to sustain or adjust behaviors to deliver ultimate experience
  13. Asked open ended lifestyle questions to connect and learn more about customer
  14. Used associate observations with associates during start of their shift
  15. Demonstrated show and tell statements to share product information without customer asking
  16. Utilized CSL observation form to coach and grow SLT members