Asked openended lifestylequestions toconnect andlearn moreabout customerAsked associateto choose 2elevated sellingbehaviors they willwork on duringshiftSought outcoachingfrom otherSLTmembersDemonstratedbehaviors youwant to seeduplicated inassociatesCelebratedwins withbehavior toreinforce whatyou lovedseeingUsed associateobservationswith associatesduring start oftheir shiftShared productfeature andbenefits customerloved that inspiredcustomer to buyConsistentcoaching as CSLto sustain oradjust behaviorsto deliver ultimateexperienceFollowed up withassociate aroundbehaviorsassociateidentified atbeginning of shiftFree!Consistentcoachingin fittingroomsDemonstratedshow and tellstatements toshare productinformationwithout customeraskingHelpedassociatebreakawayfromcustomerRole playedand gaveassociatehomework tofollow up withnext timeAsked questionsto understand the"what" and "why"root cause ofbehaviorUtilized CSLobservationform to coachand grow SLTmembersAsked openended lifestylequestions toconnect andlearn moreabout customerAsked associateto choose 2elevated sellingbehaviors they willwork on duringshiftSought outcoachingfrom otherSLTmembersDemonstratedbehaviors youwant to seeduplicated inassociatesCelebratedwins withbehavior toreinforce whatyou lovedseeingUsed associateobservationswith associatesduring start oftheir shiftShared productfeature andbenefits customerloved that inspiredcustomer to buyConsistentcoaching as CSLto sustain oradjust behaviorsto deliver ultimateexperienceFollowed up withassociate aroundbehaviorsassociateidentified atbeginning of shiftFree!Consistentcoachingin fittingroomsDemonstratedshow and tellstatements toshare productinformationwithout customeraskingHelpedassociatebreakawayfromcustomerRole playedand gaveassociatehomework tofollow up withnext timeAsked questionsto understand the"what" and "why"root cause ofbehaviorUtilized CSLobservationform to coachand grow SLTmembers

SLT Elevated Selling - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked open ended lifestyle questions to connect and learn more about customer
  2. Asked associate to choose 2 elevated selling behaviors they will work on during shift
  3. Sought out coaching from other SLT members
  4. Demonstrated behaviors you want to see duplicated in associates
  5. Celebrated wins with behavior to reinforce what you loved seeing
  6. Used associate observations with associates during start of their shift
  7. Shared product feature and benefits customer loved that inspired customer to buy
  8. Consistent coaching as CSL to sustain or adjust behaviors to deliver ultimate experience
  9. Followed up with associate around behaviors associate identified at beginning of shift
  10. Free!
  11. Consistent coaching in fitting rooms
  12. Demonstrated show and tell statements to share product information without customer asking
  13. Helped associate breakaway from customer
  14. Role played and gave associate homework to follow up with next time
  15. Asked questions to understand the "what" and "why" root cause of behavior
  16. Utilized CSL observation form to coach and grow SLT members