Account who's ordered McDonalds Deact with Sift Score greater than 95 Female customer with name that starts with an L First "Wow thank you so much" on a call Descalated Sup call Hit 5 cases at top of hour Consult with tier1 less than 30 seconds Case/call that was a cold transfer Male Customer whose name starts with T Deact by agent with no react First C&R abuser who qualifies for react First to reach 15 cases Failure to Submit cart issue One minute 30 second AHT or less on a call Person with lowest ACW at top of hour Case where we could not refund DP Account who's ordered McDonalds Deact with Sift Score greater than 95 Female customer with name that starts with an L First "Wow thank you so much" on a call Descalated Sup call Hit 5 cases at top of hour Consult with tier1 less than 30 seconds Case/call that was a cold transfer Male Customer whose name starts with T Deact by agent with no react First C&R abuser who qualifies for react First to reach 15 cases Failure to Submit cart issue One minute 30 second AHT or less on a call Person with lowest ACW at top of hour Case where we could not refund DP
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Account who's ordered McDonalds
Deact with Sift Score greater than 95
Female customer with name that starts with an L
First "Wow thank you so much" on a call
Descalated Sup call
Hit 5 cases at top of hour
Consult with tier1 less than 30 seconds
Case/call that was a cold transfer
Male Customer whose name starts with T
Deact by agent with no react
First C&R abuser who qualifies for react
First to reach 15 cases
Failure to Submit cart issue
One minute 30 second AHT or less on a call
Person with lowest ACW at top of hour
Case where we could not refund DP