Referenced RCCHelp Essential/Non- Essential Visits page Read an e-mail regarding COVID Received a compliment from a patient Used Google Sent a care on the spot Said "I'm sorry, you cut out there" Sent a refill request Addressed the patient by their name Got a call of appreciation Used the phonetic alphabet (a for apple) Thanked a patient for their patience Warm transferred to Triage Spoke to a patient whose last name starts with "V" Referenced RCCHelp Routing Pools Transferred a call to the right department Scheduled with/sent a message to a provide at HAST One call resolution Used the Preceptor DL Took a walk around the CEC Used Allinahealth.org to find information Helped another agent Said "happy to help" to 10 callers Thought about what brings you joy Watched/read a news update today Referenced RCCHelp Essential/Non- Essential Visits page Read an e-mail regarding COVID Received a compliment from a patient Used Google Sent a care on the spot Said "I'm sorry, you cut out there" Sent a refill request Addressed the patient by their name Got a call of appreciation Used the phonetic alphabet (a for apple) Thanked a patient for their patience Warm transferred to Triage Spoke to a patient whose last name starts with "V" Referenced RCCHelp Routing Pools Transferred a call to the right department Scheduled with/sent a message to a provide at HAST One call resolution Used the Preceptor DL Took a walk around the CEC Used Allinahealth.org to find information Helped another agent Said "happy to help" to 10 callers Thought about what brings you joy Watched/read a news update today
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Referenced RCCHelp Essential/Non-Essential Visits page
Read an e-mail regarding COVID
Received a compliment from a patient
Used Google
Sent a care on the spot
Said "I'm sorry, you cut out there"
Sent a refill request
Addressed the patient by their name
Got a call of appreciation
Used the phonetic alphabet (a for apple)
Thanked a patient for their patience
Warm transferred to Triage
Spoke to a patient whose last name starts with "V"
Referenced RCCHelp Routing Pools
Transferred a call to the right department
Scheduled with/sent a message to a provide at HAST
One call resolution
Used the Preceptor DL
Took a walk around the CEC
Used Allinahealth.org to find information
Helped another agent
Said "happy to help" to 10 callers
Thought about what brings you joy
Watched/read a news update today