ReferencedRCCHelpEssential/Non-EssentialVisits pageSaid "I'msorry, youcut outthere"Watched/reada newsupdate todayUsed thephoneticalphabet (afor apple)HelpedanotheragentScheduledwith/sent amessage toa provide atHASTRead ane-mailregardingCOVIDUsed thePreceptorDLThoughtabout whatbrings youjoyUsedAllinahealth.orgto findinformationTook awalkaroundthe CECReceived acomplimentfrom apatientWarmtransferredto TriageSent arefillrequestOne callresolutionUsedGoogleAddressedthe patientby theirnameSpoke to apatientwhose lastname startswith "V"Got a call ofappreciationSaid"happy tohelp" to10 callersReferencedRCCHelpRoutingPoolsTransferreda call to therightdepartmentThankeda patientfor theirpatienceSent acare onthe spotReferencedRCCHelpEssential/Non-EssentialVisits pageSaid "I'msorry, youcut outthere"Watched/reada newsupdate todayUsed thephoneticalphabet (afor apple)HelpedanotheragentScheduledwith/sent amessage toa provide atHASTRead ane-mailregardingCOVIDUsed thePreceptorDLThoughtabout whatbrings youjoyUsedAllinahealth.orgto findinformationTook awalkaroundthe CECReceived acomplimentfrom apatientWarmtransferredto TriageSent arefillrequestOne callresolutionUsedGoogleAddressedthe patientby theirnameSpoke to apatientwhose lastname startswith "V"Got a call ofappreciationSaid"happy tohelp" to10 callersReferencedRCCHelpRoutingPoolsTransferreda call to therightdepartmentThankeda patientfor theirpatienceSent acare onthe spot

CEC Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referenced RCCHelp Essential/Non-Essential Visits page
  2. Said "I'm sorry, you cut out there"
  3. Watched/read a news update today
  4. Used the phonetic alphabet (a for apple)
  5. Helped another agent
  6. Scheduled with/sent a message to a provide at HAST
  7. Read an e-mail regarding COVID
  8. Used the Preceptor DL
  9. Thought about what brings you joy
  10. Used Allinahealth.org to find information
  11. Took a walk around the CEC
  12. Received a compliment from a patient
  13. Warm transferred to Triage
  14. Sent a refill request
  15. One call resolution
  16. Used Google
  17. Addressed the patient by their name
  18. Spoke to a patient whose last name starts with "V"
  19. Got a call of appreciation
  20. Said "happy to help" to 10 callers
  21. Referenced RCCHelp Routing Pools
  22. Transferred a call to the right department
  23. Thanked a patient for their patience
  24. Sent a care on the spot