Build upon aproject scope __________100%ProcessQA100%Soft SkillsQA100% SoftSkills and100%Process QASeek floorsupport vs.SupervisorsupportRaiseyour NPSby 5%EfficientlyRecap a call ___________Two fulldays of100%NPSTargetedsales offer ___________Comment onbackgroundnoises  ____________Sale over$3,000.00 __________One fullday of100%NPSRaiseyour NPSby 10%Providesincereempathy __________Discount on adamagedreorder____________Restate withempathy __________Find asubstituteitem ___________Restate on 10calls in a row ___________Surveyscripting 20calls in a row ____________Obtain aproject scope ___________Restate on 5calls in a rowTime frame:___________Provide positiveempathy _____________Surveyscripting 10calls in a row__________Make anemotionalconnection ___________Build upon aproject scope __________100%ProcessQA100%Soft SkillsQA100% SoftSkills and100%Process QASeek floorsupport vs.SupervisorsupportRaiseyour NPSby 5%EfficientlyRecap a call ___________Two fulldays of100%NPSTargetedsales offer ___________Comment onbackgroundnoises  ____________Sale over$3,000.00 __________One fullday of100%NPSRaiseyour NPSby 10%Providesincereempathy __________Discount on adamagedreorder____________Restate withempathy __________Find asubstituteitem ___________Restate on 10calls in a row ___________Surveyscripting 20calls in a row ____________Obtain aproject scope ___________Restate on 5calls in a rowTime frame:___________Provide positiveempathy _____________Surveyscripting 10calls in a row__________Make anemotionalconnection ___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build upon a project scope __________
  2. 100% Process QA
  3. 100% Soft Skills QA
  4. 100% Soft Skills and 100% Process QA
  5. Seek floor support vs. Supervisor support
  6. Raise your NPS by 5%
  7. Efficiently Recap a call ___________
  8. Two full days of 100% NPS
  9. Targeted sales offer ___________
  10. Comment on background noises ____________
  11. Sale over $3,000.00 __________
  12. One full day of 100% NPS
  13. Raise your NPS by 10%
  14. Provide sincere empathy __________
  15. Discount on a damaged reorder ____________
  16. Restate with empathy __________
  17. Find a substitute item ___________
  18. Restate on 10 calls in a row ___________
  19. Survey scripting 20 calls in a row ____________
  20. Obtain a project scope ___________
  21. Restate on 5 calls in a row Time frame: ___________
  22. Provide positive empathy _____________
  23. Survey scripting 10 calls in a row __________
  24. Make an emotional connection ___________