Sale over$3,000.00 __________One fullday of100%NPSTwo fulldays of100%NPS100% SoftSkills and100%Process QAFind asubstituteitem ___________Providesincereempathy __________Discount on adamagedreorder____________Targetedsales offer ___________Raiseyour NPSby 10%Provide positiveempathy _____________Restate withempathy __________EfficientlyRecap a call ___________Seek floorsupport vs.SupervisorsupportRaiseyour NPSby 5%Restate on 5calls in a rowTime frame:___________100%Soft SkillsQABuild upon aproject scope __________100%ProcessQAMake anemotionalconnection ___________Surveyscripting 20calls in a row ____________Surveyscripting 10calls in a row__________Obtain aproject scope ___________Comment onbackgroundnoises  ____________Restate on 10calls in a row ___________Sale over$3,000.00 __________One fullday of100%NPSTwo fulldays of100%NPS100% SoftSkills and100%Process QAFind asubstituteitem ___________Providesincereempathy __________Discount on adamagedreorder____________Targetedsales offer ___________Raiseyour NPSby 10%Provide positiveempathy _____________Restate withempathy __________EfficientlyRecap a call ___________Seek floorsupport vs.SupervisorsupportRaiseyour NPSby 5%Restate on 5calls in a rowTime frame:___________100%Soft SkillsQABuild upon aproject scope __________100%ProcessQAMake anemotionalconnection ___________Surveyscripting 20calls in a row ____________Surveyscripting 10calls in a row__________Obtain aproject scope ___________Comment onbackgroundnoises  ____________Restate on 10calls in a row ___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sale over $3,000.00 __________
  2. One full day of 100% NPS
  3. Two full days of 100% NPS
  4. 100% Soft Skills and 100% Process QA
  5. Find a substitute item ___________
  6. Provide sincere empathy __________
  7. Discount on a damaged reorder ____________
  8. Targeted sales offer ___________
  9. Raise your NPS by 10%
  10. Provide positive empathy _____________
  11. Restate with empathy __________
  12. Efficiently Recap a call ___________
  13. Seek floor support vs. Supervisor support
  14. Raise your NPS by 5%
  15. Restate on 5 calls in a row Time frame: ___________
  16. 100% Soft Skills QA
  17. Build upon a project scope __________
  18. 100% Process QA
  19. Make an emotional connection ___________
  20. Survey scripting 20 calls in a row ____________
  21. Survey scripting 10 calls in a row __________
  22. Obtain a project scope ___________
  23. Comment on background noises ____________
  24. Restate on 10 calls in a row ___________