One fullday of100%NPSSurveyscripting 10calls in a row__________Raiseyour NPSby 5%Restate on 10calls in a row ___________Targetedsales offer ___________Build upon aproject scope __________100%Soft SkillsQAProvide positiveempathy _____________Make anemotionalconnection ___________Restate withempathy __________Sale over$3,000.00 __________Comment onbackgroundnoises  ____________Discount on adamagedreorder____________100%ProcessQATwo fulldays of100%NPSFind asubstituteitem ___________Seek floorsupport vs.SupervisorsupportObtain aproject scope ___________Providesincereempathy __________Surveyscripting 20calls in a row ____________100% SoftSkills and100%Process QARestate on 5calls in a rowTime frame:___________EfficientlyRecap a call ___________Raiseyour NPSby 10%One fullday of100%NPSSurveyscripting 10calls in a row__________Raiseyour NPSby 5%Restate on 10calls in a row ___________Targetedsales offer ___________Build upon aproject scope __________100%Soft SkillsQAProvide positiveempathy _____________Make anemotionalconnection ___________Restate withempathy __________Sale over$3,000.00 __________Comment onbackgroundnoises  ____________Discount on adamagedreorder____________100%ProcessQATwo fulldays of100%NPSFind asubstituteitem ___________Seek floorsupport vs.SupervisorsupportObtain aproject scope ___________Providesincereempathy __________Surveyscripting 20calls in a row ____________100% SoftSkills and100%Process QARestate on 5calls in a rowTime frame:___________EfficientlyRecap a call ___________Raiseyour NPSby 10%

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One full day of 100% NPS
  2. Survey scripting 10 calls in a row __________
  3. Raise your NPS by 5%
  4. Restate on 10 calls in a row ___________
  5. Targeted sales offer ___________
  6. Build upon a project scope __________
  7. 100% Soft Skills QA
  8. Provide positive empathy _____________
  9. Make an emotional connection ___________
  10. Restate with empathy __________
  11. Sale over $3,000.00 __________
  12. Comment on background noises ____________
  13. Discount on a damaged reorder ____________
  14. 100% Process QA
  15. Two full days of 100% NPS
  16. Find a substitute item ___________
  17. Seek floor support vs. Supervisor support
  18. Obtain a project scope ___________
  19. Provide sincere empathy __________
  20. Survey scripting 20 calls in a row ____________
  21. 100% Soft Skills and 100% Process QA
  22. Restate on 5 calls in a row Time frame: ___________
  23. Efficiently Recap a call ___________
  24. Raise your NPS by 10%