Comment onbackgroundnoises  ____________Surveyscripting 10calls in a row__________Find asubstituteitem ___________Targetedsales offer ___________Restate withempathy __________Raiseyour NPSby 5%Build upon aproject scope __________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________Surveyscripting 20calls in a row ____________Providesincereempathy __________One fullday of100%NPSProvide positiveempathy _____________Discount on adamagedreorder____________Seek floorsupport vs.SupervisorsupportMake anemotionalconnection ___________Sale over$3,000.00 __________Obtain aproject scope ___________EfficientlyRecap a call ___________Two fulldays of100%NPS100% SoftSkills and100%Process QARaiseyour NPSby 10%Restate on 10calls in a row ___________100%ProcessQAComment onbackgroundnoises  ____________Surveyscripting 10calls in a row__________Find asubstituteitem ___________Targetedsales offer ___________Restate withempathy __________Raiseyour NPSby 5%Build upon aproject scope __________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________Surveyscripting 20calls in a row ____________Providesincereempathy __________One fullday of100%NPSProvide positiveempathy _____________Discount on adamagedreorder____________Seek floorsupport vs.SupervisorsupportMake anemotionalconnection ___________Sale over$3,000.00 __________Obtain aproject scope ___________EfficientlyRecap a call ___________Two fulldays of100%NPS100% SoftSkills and100%Process QARaiseyour NPSby 10%Restate on 10calls in a row ___________100%ProcessQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Comment on background noises ____________
  2. Survey scripting 10 calls in a row __________
  3. Find a substitute item ___________
  4. Targeted sales offer ___________
  5. Restate with empathy __________
  6. Raise your NPS by 5%
  7. Build upon a project scope __________
  8. 100% Soft Skills QA
  9. Restate on 5 calls in a row Time frame: ___________
  10. Survey scripting 20 calls in a row ____________
  11. Provide sincere empathy __________
  12. One full day of 100% NPS
  13. Provide positive empathy _____________
  14. Discount on a damaged reorder ____________
  15. Seek floor support vs. Supervisor support
  16. Make an emotional connection ___________
  17. Sale over $3,000.00 __________
  18. Obtain a project scope ___________
  19. Efficiently Recap a call ___________
  20. Two full days of 100% NPS
  21. 100% Soft Skills and 100% Process QA
  22. Raise your NPS by 10%
  23. Restate on 10 calls in a row ___________
  24. 100% Process QA