Surveyscripting 20calls in a row ____________Comment onbackgroundnoises  ____________Providesincereempathy __________EfficientlyRecap a call ___________100%ProcessQA100%Soft SkillsQA100% SoftSkills and100%Process QARaiseyour NPSby 10%Sale over$3,000.00 __________Find asubstituteitem ___________Make anemotionalconnection ___________Provide positiveempathy _____________Two fulldays of100%NPSTargetedsales offer ___________Seek floorsupport vs.SupervisorsupportRestate withempathy __________Restate on 10calls in a row ___________Raiseyour NPSby 5%Restate on 5calls in a rowTime frame:___________Obtain aproject scope ___________One fullday of100%NPSDiscount on adamagedreorder____________Surveyscripting 10calls in a row__________Build upon aproject scope __________Surveyscripting 20calls in a row ____________Comment onbackgroundnoises  ____________Providesincereempathy __________EfficientlyRecap a call ___________100%ProcessQA100%Soft SkillsQA100% SoftSkills and100%Process QARaiseyour NPSby 10%Sale over$3,000.00 __________Find asubstituteitem ___________Make anemotionalconnection ___________Provide positiveempathy _____________Two fulldays of100%NPSTargetedsales offer ___________Seek floorsupport vs.SupervisorsupportRestate withempathy __________Restate on 10calls in a row ___________Raiseyour NPSby 5%Restate on 5calls in a rowTime frame:___________Obtain aproject scope ___________One fullday of100%NPSDiscount on adamagedreorder____________Surveyscripting 10calls in a row__________Build upon aproject scope __________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Survey scripting 20 calls in a row ____________
  2. Comment on background noises ____________
  3. Provide sincere empathy __________
  4. Efficiently Recap a call ___________
  5. 100% Process QA
  6. 100% Soft Skills QA
  7. 100% Soft Skills and 100% Process QA
  8. Raise your NPS by 10%
  9. Sale over $3,000.00 __________
  10. Find a substitute item ___________
  11. Make an emotional connection ___________
  12. Provide positive empathy _____________
  13. Two full days of 100% NPS
  14. Targeted sales offer ___________
  15. Seek floor support vs. Supervisor support
  16. Restate with empathy __________
  17. Restate on 10 calls in a row ___________
  18. Raise your NPS by 5%
  19. Restate on 5 calls in a row Time frame: ___________
  20. Obtain a project scope ___________
  21. One full day of 100% NPS
  22. Discount on a damaged reorder ____________
  23. Survey scripting 10 calls in a row __________
  24. Build upon a project scope __________