Obtain aproject scope ___________Surveyscripting 10calls in a row__________EfficientlyRecap a call ___________Discount on adamagedreorder____________Build upon aproject scope __________Surveyscripting 20calls in a row ____________100% SoftSkills and100%Process QARaiseyour NPSby 5%Provide positiveempathy _____________Seek floorsupport vs.Supervisorsupport100%ProcessQARestate on 10calls in a row ___________Two fulldays of100%NPSRaiseyour NPSby 10%Sale over$3,000.00 __________Restate on 5calls in a rowTime frame:___________100%Soft SkillsQAMake anemotionalconnection ___________Restate withempathy __________One fullday of100%NPSComment onbackgroundnoises  ____________Providesincereempathy __________Targetedsales offer ___________Find asubstituteitem ___________Obtain aproject scope ___________Surveyscripting 10calls in a row__________EfficientlyRecap a call ___________Discount on adamagedreorder____________Build upon aproject scope __________Surveyscripting 20calls in a row ____________100% SoftSkills and100%Process QARaiseyour NPSby 5%Provide positiveempathy _____________Seek floorsupport vs.Supervisorsupport100%ProcessQARestate on 10calls in a row ___________Two fulldays of100%NPSRaiseyour NPSby 10%Sale over$3,000.00 __________Restate on 5calls in a rowTime frame:___________100%Soft SkillsQAMake anemotionalconnection ___________Restate withempathy __________One fullday of100%NPSComment onbackgroundnoises  ____________Providesincereempathy __________Targetedsales offer ___________Find asubstituteitem ___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtain a project scope ___________
  2. Survey scripting 10 calls in a row __________
  3. Efficiently Recap a call ___________
  4. Discount on a damaged reorder ____________
  5. Build upon a project scope __________
  6. Survey scripting 20 calls in a row ____________
  7. 100% Soft Skills and 100% Process QA
  8. Raise your NPS by 5%
  9. Provide positive empathy _____________
  10. Seek floor support vs. Supervisor support
  11. 100% Process QA
  12. Restate on 10 calls in a row ___________
  13. Two full days of 100% NPS
  14. Raise your NPS by 10%
  15. Sale over $3,000.00 __________
  16. Restate on 5 calls in a row Time frame: ___________
  17. 100% Soft Skills QA
  18. Make an emotional connection ___________
  19. Restate with empathy __________
  20. One full day of 100% NPS
  21. Comment on background noises ____________
  22. Provide sincere empathy __________
  23. Targeted sales offer ___________
  24. Find a substitute item ___________