One fullday of100%NPSRestate on 5calls in a rowTime frame:___________Make anemotionalconnection ___________Restate withempathy __________Restate on 10calls in a row ___________Discount on adamagedreorder____________Targetedsales offer ___________Provide positiveempathy _____________Obtain aproject scope ___________100%ProcessQASurveyscripting 10calls in a row__________Surveyscripting 20calls in a row ____________Seek floorsupport vs.SupervisorsupportSale over$3,000.00 __________Build upon aproject scope __________Raiseyour NPSby 5%100% SoftSkills and100%Process QA100%Soft SkillsQATwo fulldays of100%NPSEfficientlyRecap a call ___________Find asubstituteitem ___________Raiseyour NPSby 10%Comment onbackgroundnoises  ____________Providesincereempathy __________One fullday of100%NPSRestate on 5calls in a rowTime frame:___________Make anemotionalconnection ___________Restate withempathy __________Restate on 10calls in a row ___________Discount on adamagedreorder____________Targetedsales offer ___________Provide positiveempathy _____________Obtain aproject scope ___________100%ProcessQASurveyscripting 10calls in a row__________Surveyscripting 20calls in a row ____________Seek floorsupport vs.SupervisorsupportSale over$3,000.00 __________Build upon aproject scope __________Raiseyour NPSby 5%100% SoftSkills and100%Process QA100%Soft SkillsQATwo fulldays of100%NPSEfficientlyRecap a call ___________Find asubstituteitem ___________Raiseyour NPSby 10%Comment onbackgroundnoises  ____________Providesincereempathy __________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. One full day of 100% NPS
  2. Restate on 5 calls in a row Time frame: ___________
  3. Make an emotional connection ___________
  4. Restate with empathy __________
  5. Restate on 10 calls in a row ___________
  6. Discount on a damaged reorder ____________
  7. Targeted sales offer ___________
  8. Provide positive empathy _____________
  9. Obtain a project scope ___________
  10. 100% Process QA
  11. Survey scripting 10 calls in a row __________
  12. Survey scripting 20 calls in a row ____________
  13. Seek floor support vs. Supervisor support
  14. Sale over $3,000.00 __________
  15. Build upon a project scope __________
  16. Raise your NPS by 5%
  17. 100% Soft Skills and 100% Process QA
  18. 100% Soft Skills QA
  19. Two full days of 100% NPS
  20. Efficiently Recap a call ___________
  21. Find a substitute item ___________
  22. Raise your NPS by 10%
  23. Comment on background noises ____________
  24. Provide sincere empathy __________