Make anemotionalconnection ___________Raiseyour NPSby 10%EfficientlyRecap a call ___________Seek floorsupport vs.SupervisorsupportSale over$3,000.00 __________Surveyscripting 10calls in a row__________100%Soft SkillsQARaiseyour NPSby 5%Obtain aproject scope ___________100% SoftSkills and100%Process QARestate on 10calls in a row ___________Providesincereempathy __________Restate withempathy __________Targetedsales offer ___________Restate on 5calls in a rowTime frame:___________Provide positiveempathy _____________Comment onbackgroundnoises  ____________Surveyscripting 20calls in a row ____________Discount on adamagedreorder____________Find asubstituteitem ___________Build upon aproject scope __________100%ProcessQAOne fullday of100%NPSTwo fulldays of100%NPSMake anemotionalconnection ___________Raiseyour NPSby 10%EfficientlyRecap a call ___________Seek floorsupport vs.SupervisorsupportSale over$3,000.00 __________Surveyscripting 10calls in a row__________100%Soft SkillsQARaiseyour NPSby 5%Obtain aproject scope ___________100% SoftSkills and100%Process QARestate on 10calls in a row ___________Providesincereempathy __________Restate withempathy __________Targetedsales offer ___________Restate on 5calls in a rowTime frame:___________Provide positiveempathy _____________Comment onbackgroundnoises  ____________Surveyscripting 20calls in a row ____________Discount on adamagedreorder____________Find asubstituteitem ___________Build upon aproject scope __________100%ProcessQAOne fullday of100%NPSTwo fulldays of100%NPS

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make an emotional connection ___________
  2. Raise your NPS by 10%
  3. Efficiently Recap a call ___________
  4. Seek floor support vs. Supervisor support
  5. Sale over $3,000.00 __________
  6. Survey scripting 10 calls in a row __________
  7. 100% Soft Skills QA
  8. Raise your NPS by 5%
  9. Obtain a project scope ___________
  10. 100% Soft Skills and 100% Process QA
  11. Restate on 10 calls in a row ___________
  12. Provide sincere empathy __________
  13. Restate with empathy __________
  14. Targeted sales offer ___________
  15. Restate on 5 calls in a row Time frame: ___________
  16. Provide positive empathy _____________
  17. Comment on background noises ____________
  18. Survey scripting 20 calls in a row ____________
  19. Discount on a damaged reorder ____________
  20. Find a substitute item ___________
  21. Build upon a project scope __________
  22. 100% Process QA
  23. One full day of 100% NPS
  24. Two full days of 100% NPS