Obtain aproject scope ___________100%Soft SkillsQAOne fullday of100%NPSSeek floorsupport vs.SupervisorsupportRestate on 5calls in a rowTime frame:___________Restate on 10calls in a row ___________Sale over$3,000.00 __________Surveyscripting 10calls in a row__________Find asubstituteitem ___________EfficientlyRecap a call ___________Build upon aproject scope __________Surveyscripting 20calls in a row ____________Restate withempathy __________Targetedsales offer ___________Provide positiveempathy _____________Raiseyour NPSby 5%Providesincereempathy __________Raiseyour NPSby 10%Comment onbackgroundnoises  ____________Discount on adamagedreorder____________100%ProcessQATwo fulldays of100%NPS100% SoftSkills and100%Process QAMake anemotionalconnection ___________Obtain aproject scope ___________100%Soft SkillsQAOne fullday of100%NPSSeek floorsupport vs.SupervisorsupportRestate on 5calls in a rowTime frame:___________Restate on 10calls in a row ___________Sale over$3,000.00 __________Surveyscripting 10calls in a row__________Find asubstituteitem ___________EfficientlyRecap a call ___________Build upon aproject scope __________Surveyscripting 20calls in a row ____________Restate withempathy __________Targetedsales offer ___________Provide positiveempathy _____________Raiseyour NPSby 5%Providesincereempathy __________Raiseyour NPSby 10%Comment onbackgroundnoises  ____________Discount on adamagedreorder____________100%ProcessQATwo fulldays of100%NPS100% SoftSkills and100%Process QAMake anemotionalconnection ___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtain a project scope ___________
  2. 100% Soft Skills QA
  3. One full day of 100% NPS
  4. Seek floor support vs. Supervisor support
  5. Restate on 5 calls in a row Time frame: ___________
  6. Restate on 10 calls in a row ___________
  7. Sale over $3,000.00 __________
  8. Survey scripting 10 calls in a row __________
  9. Find a substitute item ___________
  10. Efficiently Recap a call ___________
  11. Build upon a project scope __________
  12. Survey scripting 20 calls in a row ____________
  13. Restate with empathy __________
  14. Targeted sales offer ___________
  15. Provide positive empathy _____________
  16. Raise your NPS by 5%
  17. Provide sincere empathy __________
  18. Raise your NPS by 10%
  19. Comment on background noises ____________
  20. Discount on a damaged reorder ____________
  21. 100% Process QA
  22. Two full days of 100% NPS
  23. 100% Soft Skills and 100% Process QA
  24. Make an emotional connection ___________