Providesincereempathy __________Two fulldays of100%NPSBuild upon aproject scope __________Surveyscripting 10calls in a row__________Provide positiveempathy _____________Comment onbackgroundnoises  ____________Targetedsales offer ___________Restate on 10calls in a row ___________Restate withempathy __________100% SoftSkills and100%Process QARaiseyour NPSby 10%Make anemotionalconnection ___________One fullday of100%NPSSurveyscripting 20calls in a row ____________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________Find asubstituteitem ___________Obtain aproject scope ___________Sale over$3,000.00 __________Discount on adamagedreorder____________100%ProcessQAEfficientlyRecap a call ___________Raiseyour NPSby 5%Seek floorsupport vs.SupervisorsupportProvidesincereempathy __________Two fulldays of100%NPSBuild upon aproject scope __________Surveyscripting 10calls in a row__________Provide positiveempathy _____________Comment onbackgroundnoises  ____________Targetedsales offer ___________Restate on 10calls in a row ___________Restate withempathy __________100% SoftSkills and100%Process QARaiseyour NPSby 10%Make anemotionalconnection ___________One fullday of100%NPSSurveyscripting 20calls in a row ____________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________Find asubstituteitem ___________Obtain aproject scope ___________Sale over$3,000.00 __________Discount on adamagedreorder____________100%ProcessQAEfficientlyRecap a call ___________Raiseyour NPSby 5%Seek floorsupport vs.Supervisorsupport

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Provide sincere empathy __________
  2. Two full days of 100% NPS
  3. Build upon a project scope __________
  4. Survey scripting 10 calls in a row __________
  5. Provide positive empathy _____________
  6. Comment on background noises ____________
  7. Targeted sales offer ___________
  8. Restate on 10 calls in a row ___________
  9. Restate with empathy __________
  10. 100% Soft Skills and 100% Process QA
  11. Raise your NPS by 10%
  12. Make an emotional connection ___________
  13. One full day of 100% NPS
  14. Survey scripting 20 calls in a row ____________
  15. 100% Soft Skills QA
  16. Restate on 5 calls in a row Time frame: ___________
  17. Find a substitute item ___________
  18. Obtain a project scope ___________
  19. Sale over $3,000.00 __________
  20. Discount on a damaged reorder ____________
  21. 100% Process QA
  22. Efficiently Recap a call ___________
  23. Raise your NPS by 5%
  24. Seek floor support vs. Supervisor support