Build upon aproject scope __________Restate withempathy __________Two fulldays of100%NPS100% SoftSkills and100%Process QASurveyscripting 10calls in a row__________Raiseyour NPSby 10%Discount on adamagedreorder____________Surveyscripting 20calls in a row ____________Provide positiveempathy _____________Restate on 10calls in a row ___________100%Soft SkillsQASeek floorsupport vs.SupervisorsupportProvidesincereempathy __________One fullday of100%NPSMake anemotionalconnection ___________EfficientlyRecap a call ___________Find asubstituteitem ___________Targetedsales offer ___________Sale over$3,000.00 __________Restate on 5calls in a rowTime frame:___________100%ProcessQAObtain aproject scope ___________Raiseyour NPSby 5%Comment onbackgroundnoises  ____________Build upon aproject scope __________Restate withempathy __________Two fulldays of100%NPS100% SoftSkills and100%Process QASurveyscripting 10calls in a row__________Raiseyour NPSby 10%Discount on adamagedreorder____________Surveyscripting 20calls in a row ____________Provide positiveempathy _____________Restate on 10calls in a row ___________100%Soft SkillsQASeek floorsupport vs.SupervisorsupportProvidesincereempathy __________One fullday of100%NPSMake anemotionalconnection ___________EfficientlyRecap a call ___________Find asubstituteitem ___________Targetedsales offer ___________Sale over$3,000.00 __________Restate on 5calls in a rowTime frame:___________100%ProcessQAObtain aproject scope ___________Raiseyour NPSby 5%Comment onbackgroundnoises  ____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build upon a project scope __________
  2. Restate with empathy __________
  3. Two full days of 100% NPS
  4. 100% Soft Skills and 100% Process QA
  5. Survey scripting 10 calls in a row __________
  6. Raise your NPS by 10%
  7. Discount on a damaged reorder ____________
  8. Survey scripting 20 calls in a row ____________
  9. Provide positive empathy _____________
  10. Restate on 10 calls in a row ___________
  11. 100% Soft Skills QA
  12. Seek floor support vs. Supervisor support
  13. Provide sincere empathy __________
  14. One full day of 100% NPS
  15. Make an emotional connection ___________
  16. Efficiently Recap a call ___________
  17. Find a substitute item ___________
  18. Targeted sales offer ___________
  19. Sale over $3,000.00 __________
  20. Restate on 5 calls in a row Time frame: ___________
  21. 100% Process QA
  22. Obtain a project scope ___________
  23. Raise your NPS by 5%
  24. Comment on background noises ____________