NPS / QA / Sales BINGO

NPS / QA / Sales BINGO Card
Preview

This bingo card has a free space and 24 words: 100% Process QA, Survey scripting 10 calls in a row __________, Sale over $3,000.00 __________, Targeted sales offer ___________, Seek floor support vs. Supervisor support, Discount on a damaged reorder ____________, Make an emotional connection ___________, Restate on 5 calls in a row Time frame: ___________, One full day of 100% NPS, Find a substitute item ___________, Comment on background noises ____________, Restate on 10 calls in a row ___________, Survey scripting 20 calls in a row ____________, Efficiently Recap a call ___________, Restate with empathy __________, Build upon a project scope __________, Provide sincere empathy __________, Raise your NPS by 10%, Provide positive empathy _____________, 100% Soft Skills QA, Obtain a project scope ___________, Two full days of 100% NPS, 100% Soft Skills and 100% Process QA and Raise your NPS by 5%.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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