(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"why wasn't I copied on this ticket?"
*calls right before office closes and expects ticket to be worked on same day*
"this user has had too many issues"
"Let me ask Carl"
"THIS IS URGENT" and it really isn't...
"I've Never seen this issue before"
"why wasn't the user copied on this ticket"
*asks for an explanation for something self-explanatory*
"I'm too busy- after the 15th"
"I don't know- ask the user"
"I know you can't help on this, but" asks anyways
"why did this stop working?"
"I don't remember being told this..."
"Carl won't approve this but send a quote anyways"
"I never got the email that the ticket was created"
*calls when she should have emailed*
"please check why the computer didn't log out""
"I approved the quote &..."
"My/*users* computer is so slow"
"Why did I get this pop up?"
*asks a question already answered before*
"Call *user* asap"
*asks for someone to do something she should be doing"
"don't close the ticket- I want to wait a few days"