This bingo card has 25 words: "remove the extra printers", "please check why the computer didn't log out"", "this user has had too many issues", *asks a question already answered before*, "why wasn't I copied on this ticket?", "why wasn't the user copied on this ticket", "I've Never seen this issue before", "I'm too busy- after the 15th", "don't close the ticket- I want to wait a few days", "Let me ask Carl", "I approved the quote &...", "THIS IS URGENT" and it really isn't..., "I never got the email that the ticket was created", "why did this stop working?", "I know you can't help on this, but" asks anyways, "I don't remember being told this...", "Call *user* asap", "My/*users* computer is so slow", "Why did I get this pop up?", "I don't know- ask the user", *calls when she should have emailed*, *asks for someone to do something she should be doing", *asks for an explanation for something self-explanatory*, *calls right before office closes and expects ticket to be worked on same day* and "Carl won't approve this but send a quote anyways".
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