SatisfiedcallerLewishamExternalcallerMissedyourbreaktimeCallerknowsyournameDeadlineDoctor ornursecallingYou Did notneed to usea computerto answercaller queryI need tomake adrinkSame callermore thanonce insame dayThankedby callerStaff withincorrectinformationPlace acall onholdWrongHospitalReciteda roboticscriptThat'san ITissue!AppointmentcancellationcallForgotreasonfor callingCalllastedmore than3 minsHad to tryanothernumber toconnectcallerNot takena call for90secondsSwearing!Have tomake acallPhoneticAlphabet usedincorrectly(e.g. D as indolphin)TransportqueryGoshInternalCallerSatisfiedcallerLewishamExternalcallerMissedyourbreaktimeCallerknowsyournameDeadlineDoctor ornursecallingYou Did notneed to usea computerto answercaller queryI need tomake adrinkSame callermore thanonce insame dayThankedby callerStaff withincorrectinformationPlace acall onholdWrongHospitalReciteda roboticscriptThat'san ITissue!AppointmentcancellationcallForgotreasonfor callingCalllastedmore than3 minsHad to tryanothernumber toconnectcallerNot takena call for90secondsSwearing!Have tomake acallPhoneticAlphabet usedincorrectly(e.g. D as indolphin)TransportqueryGoshInternalCaller

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
N
5
I
6
G
7
N
8
G
9
G
10
O
11
O
12
B
13
B
14
I
15
N
16
I
17
O
18
O
19
B
20
G
21
N
22
G
23
I
24
N
25
B
  1. I-Satisfied caller
  2. B-Lewisham External caller
  3. O-Missed your break time
  4. N-Caller knows your name
  5. I-Dead line
  6. G-Doctor or nurse calling
  7. N-You Did not need to use a computer to answer caller query
  8. G-I need to make a drink
  9. G-Same caller more than once in same day
  10. O-Thanked by caller
  11. O-Staff with incorrect information
  12. B-Place a call on hold
  13. B-Wrong Hospital
  14. I-Recited a robotic script
  15. N-That's an IT issue!
  16. I-Appointment cancellation call
  17. O-Forgot reason for calling
  18. O-Call lasted more than 3 mins
  19. B-Had to try another number to connect caller
  20. G-Not taken a call for 90 seconds
  21. N-Swearing!
  22. G-Have to make a call
  23. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  24. N-Transport query
  25. B-Gosh Internal Caller