PhoneticAlphabet usedincorrectly(e.g. D as indolphin)DeadlineMissedyourbreaktimeCalllastedmore than3 minsSatisfiedcallerTransportqueryLewishamExternalcallerHad to tryanothernumber toconnectcallerForgotreasonfor callingSwearing!Reciteda roboticscriptSame callermore thanonce insame dayAppointmentcancellationcallPlace acall onholdI need tomake adrinkDoctor ornursecallingWrongHospitalHave tomake acallNot takena call for90secondsCallerknowsyournameThat'san ITissue!GoshInternalCallerStaff withincorrectinformationYou Did notneed to usea computerto answercaller queryThankedby callerPhoneticAlphabet usedincorrectly(e.g. D as indolphin)DeadlineMissedyourbreaktimeCalllastedmore than3 minsSatisfiedcallerTransportqueryLewishamExternalcallerHad to tryanothernumber toconnectcallerForgotreasonfor callingSwearing!Reciteda roboticscriptSame callermore thanonce insame dayAppointmentcancellationcallPlace acall onholdI need tomake adrinkDoctor ornursecallingWrongHospitalHave tomake acallNot takena call for90secondsCallerknowsyournameThat'san ITissue!GoshInternalCallerStaff withincorrectinformationYou Did notneed to usea computerto answercaller queryThankedby caller

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
O
5
I
6
N
7
B
8
B
9
O
10
N
11
I
12
G
13
I
14
B
15
G
16
G
17
B
18
G
19
G
20
N
21
N
22
B
23
O
24
N
25
O
  1. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  2. I-Dead line
  3. O-Missed your break time
  4. O-Call lasted more than 3 mins
  5. I-Satisfied caller
  6. N-Transport query
  7. B-Lewisham External caller
  8. B-Had to try another number to connect caller
  9. O-Forgot reason for calling
  10. N-Swearing!
  11. I-Recited a robotic script
  12. G-Same caller more than once in same day
  13. I-Appointment cancellation call
  14. B-Place a call on hold
  15. G-I need to make a drink
  16. G-Doctor or nurse calling
  17. B-Wrong Hospital
  18. G-Have to make a call
  19. G-Not taken a call for 90 seconds
  20. N-Caller knows your name
  21. N-That's an IT issue!
  22. B-Gosh Internal Caller
  23. O-Staff with incorrect information
  24. N-You Did not need to use a computer to answer caller query
  25. O-Thanked by caller