Transport query You Did not need to use a computer to answer caller query Phonetic Alphabet used incorrectly (e.g. D as in dolphin) Same caller more than once in same day Dead line Caller knows your name Had to try another number to connect caller Missed your break time Not taken a call for 90 seconds I need to make a drink Call lasted more than 3 mins Thanked by caller Place a call on hold Forgot reason for calling Appointment cancellation call That's an IT issue! Wrong Hospital Have to make a call Doctor or nurse calling Swearing! Satisfied caller Lewisham External caller Gosh Internal Caller Staff with incorrect information Recited a robotic script Transport query You Did not need to use a computer to answer caller query Phonetic Alphabet used incorrectly (e.g. D as in dolphin) Same caller more than once in same day Dead line Caller knows your name Had to try another number to connect caller Missed your break time Not taken a call for 90 seconds I need to make a drink Call lasted more than 3 mins Thanked by caller Place a call on hold Forgot reason for calling Appointment cancellation call That's an IT issue! Wrong Hospital Have to make a call Doctor or nurse calling Swearing! Satisfied caller Lewisham External caller Gosh Internal Caller Staff with incorrect information Recited a robotic script
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Transport query
N-You Did not need to use a computer to answer caller query
I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
G-Same caller more than once in same day
I-Dead line
N-Caller knows your name
B-Had to try another number to connect caller
O-Missed your break time
G-Not taken a call for 90 seconds
G-I need to make a drink
O-Call lasted more than 3 mins
O-Thanked by caller
B-Place a call on hold
O-Forgot reason for calling
I-Appointment cancellation call
N-That's an IT issue!
B-Wrong Hospital
G-Have to make a call
G-Doctor or nurse calling
N-Swearing!
I-Satisfied caller
B-Lewisham External caller
B-Gosh Internal Caller
O-Staff with incorrect information
I-Recited a robotic script