Have tomake acallWrongHospitalAppointmentcancellationcallDeadlineMissedyourbreaktimeYou Did notneed to usea computerto answercaller queryNot takena call for90secondsHad to tryanothernumber toconnectcallerForgotreasonfor callingThankedby callerStaff withincorrectinformationI need tomake adrinkCalllastedmore than3 minsTransportqueryGoshInternalCallerSwearing!PhoneticAlphabet usedincorrectly(e.g. D as indolphin)LewishamExternalcallerCallerknowsyournameSame callermore thanonce insame daySatisfiedcallerPlace acall onholdThat'san ITissue!Reciteda roboticscriptDoctor ornursecallingHave tomake acallWrongHospitalAppointmentcancellationcallDeadlineMissedyourbreaktimeYou Did notneed to usea computerto answercaller queryNot takena call for90secondsHad to tryanothernumber toconnectcallerForgotreasonfor callingThankedby callerStaff withincorrectinformationI need tomake adrinkCalllastedmore than3 minsTransportqueryGoshInternalCallerSwearing!PhoneticAlphabet usedincorrectly(e.g. D as indolphin)LewishamExternalcallerCallerknowsyournameSame callermore thanonce insame daySatisfiedcallerPlace acall onholdThat'san ITissue!Reciteda roboticscriptDoctor ornursecalling

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
I
5
O
6
N
7
G
8
B
9
O
10
O
11
O
12
G
13
O
14
N
15
B
16
N
17
I
18
B
19
N
20
G
21
I
22
B
23
N
24
I
25
G
  1. G-Have to make a call
  2. B-Wrong Hospital
  3. I-Appointment cancellation call
  4. I-Dead line
  5. O-Missed your break time
  6. N-You Did not need to use a computer to answer caller query
  7. G-Not taken a call for 90 seconds
  8. B-Had to try another number to connect caller
  9. O-Forgot reason for calling
  10. O-Thanked by caller
  11. O-Staff with incorrect information
  12. G-I need to make a drink
  13. O-Call lasted more than 3 mins
  14. N-Transport query
  15. B-Gosh Internal Caller
  16. N-Swearing!
  17. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  18. B-Lewisham External caller
  19. N-Caller knows your name
  20. G-Same caller more than once in same day
  21. I-Satisfied caller
  22. B-Place a call on hold
  23. N-That's an IT issue!
  24. I-Recited a robotic script
  25. G-Doctor or nurse calling