AppointmentcancellationcallGoshInternalCallerCalllastedmore than3 minsHad to tryanothernumber toconnectcallerMissedyourbreaktimeI need tomake adrinkNot takena call for90secondsLewishamExternalcallerCallerknowsyournameDeadlineWrongHospitalSwearing!SatisfiedcallerStaff withincorrectinformationHave tomake acallThankedby callerYou Did notneed to usea computerto answercaller queryPhoneticAlphabet usedincorrectly(e.g. D as indolphin)Same callermore thanonce insame dayForgotreasonfor callingReciteda roboticscriptTransportqueryDoctor ornursecallingPlace acall onholdThat'san ITissue!AppointmentcancellationcallGoshInternalCallerCalllastedmore than3 minsHad to tryanothernumber toconnectcallerMissedyourbreaktimeI need tomake adrinkNot takena call for90secondsLewishamExternalcallerCallerknowsyournameDeadlineWrongHospitalSwearing!SatisfiedcallerStaff withincorrectinformationHave tomake acallThankedby callerYou Did notneed to usea computerto answercaller queryPhoneticAlphabet usedincorrectly(e.g. D as indolphin)Same callermore thanonce insame dayForgotreasonfor callingReciteda roboticscriptTransportqueryDoctor ornursecallingPlace acall onholdThat'san ITissue!

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
B
5
O
6
G
7
G
8
B
9
N
10
I
11
B
12
N
13
I
14
O
15
G
16
O
17
N
18
I
19
G
20
O
21
I
22
N
23
G
24
B
25
N
  1. I-Appointment cancellation call
  2. B-Gosh Internal Caller
  3. O-Call lasted more than 3 mins
  4. B-Had to try another number to connect caller
  5. O-Missed your break time
  6. G-I need to make a drink
  7. G-Not taken a call for 90 seconds
  8. B-Lewisham External caller
  9. N-Caller knows your name
  10. I-Dead line
  11. B-Wrong Hospital
  12. N-Swearing!
  13. I-Satisfied caller
  14. O-Staff with incorrect information
  15. G-Have to make a call
  16. O-Thanked by caller
  17. N-You Did not need to use a computer to answer caller query
  18. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  19. G-Same caller more than once in same day
  20. O-Forgot reason for calling
  21. I-Recited a robotic script
  22. N-Transport query
  23. G-Doctor or nurse calling
  24. B-Place a call on hold
  25. N-That's an IT issue!