Forgotreasonfor callingThat'san ITissue!Have tomake acallDoctor ornursecallingThankedby callerPlace acall onholdMissedyourbreaktimeYou Did notneed to usea computerto answercaller queryCallerknowsyournameGoshInternalCallerReciteda roboticscriptWrongHospitalLewishamExternalcallerSame callermore thanonce insame dayAppointmentcancellationcallHad to tryanothernumber toconnectcallerStaff withincorrectinformationCalllastedmore than3 minsPhoneticAlphabet usedincorrectly(e.g. D as indolphin)DeadlineI need tomake adrinkSatisfiedcallerNot takena call for90secondsTransportquerySwearing!Forgotreasonfor callingThat'san ITissue!Have tomake acallDoctor ornursecallingThankedby callerPlace acall onholdMissedyourbreaktimeYou Did notneed to usea computerto answercaller queryCallerknowsyournameGoshInternalCallerReciteda roboticscriptWrongHospitalLewishamExternalcallerSame callermore thanonce insame dayAppointmentcancellationcallHad to tryanothernumber toconnectcallerStaff withincorrectinformationCalllastedmore than3 minsPhoneticAlphabet usedincorrectly(e.g. D as indolphin)DeadlineI need tomake adrinkSatisfiedcallerNot takena call for90secondsTransportquerySwearing!

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
G
5
O
6
B
7
O
8
N
9
N
10
B
11
I
12
B
13
B
14
G
15
I
16
B
17
O
18
O
19
I
20
I
21
G
22
I
23
G
24
N
25
N
  1. O-Forgot reason for calling
  2. N-That's an IT issue!
  3. G-Have to make a call
  4. G-Doctor or nurse calling
  5. O-Thanked by caller
  6. B-Place a call on hold
  7. O-Missed your break time
  8. N-You Did not need to use a computer to answer caller query
  9. N-Caller knows your name
  10. B-Gosh Internal Caller
  11. I-Recited a robotic script
  12. B-Wrong Hospital
  13. B-Lewisham External caller
  14. G-Same caller more than once in same day
  15. I-Appointment cancellation call
  16. B-Had to try another number to connect caller
  17. O-Staff with incorrect information
  18. O-Call lasted more than 3 mins
  19. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  20. I-Dead line
  21. G-I need to make a drink
  22. I-Satisfied caller
  23. G-Not taken a call for 90 seconds
  24. N-Transport query
  25. N-Swearing!