MissedyourbreaktimeSame callermore thanonce insame dayCallerknowsyournamePhoneticAlphabet usedincorrectly(e.g. D as indolphin)That'san ITissue!You Did notneed to usea computerto answercaller queryPlace acall onholdWrongHospitalSatisfiedcallerDoctor ornursecallingForgotreasonfor callingHave tomake acallSwearing!GoshInternalCallerTransportqueryThankedby callerNot takena call for90secondsReciteda roboticscriptAppointmentcancellationcallDeadlineCalllastedmore than3 minsStaff withincorrectinformationI need tomake adrinkHad to tryanothernumber toconnectcallerLewishamExternalcallerMissedyourbreaktimeSame callermore thanonce insame dayCallerknowsyournamePhoneticAlphabet usedincorrectly(e.g. D as indolphin)That'san ITissue!You Did notneed to usea computerto answercaller queryPlace acall onholdWrongHospitalSatisfiedcallerDoctor ornursecallingForgotreasonfor callingHave tomake acallSwearing!GoshInternalCallerTransportqueryThankedby callerNot takena call for90secondsReciteda roboticscriptAppointmentcancellationcallDeadlineCalllastedmore than3 minsStaff withincorrectinformationI need tomake adrinkHad to tryanothernumber toconnectcallerLewishamExternalcaller

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
N
4
I
5
N
6
N
7
B
8
B
9
I
10
G
11
O
12
G
13
N
14
B
15
N
16
O
17
G
18
I
19
I
20
I
21
O
22
O
23
G
24
B
25
B
  1. O-Missed your break time
  2. G-Same caller more than once in same day
  3. N-Caller knows your name
  4. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  5. N-That's an IT issue!
  6. N-You Did not need to use a computer to answer caller query
  7. B-Place a call on hold
  8. B-Wrong Hospital
  9. I-Satisfied caller
  10. G-Doctor or nurse calling
  11. O-Forgot reason for calling
  12. G-Have to make a call
  13. N-Swearing!
  14. B-Gosh Internal Caller
  15. N-Transport query
  16. O-Thanked by caller
  17. G-Not taken a call for 90 seconds
  18. I-Recited a robotic script
  19. I-Appointment cancellation call
  20. I-Dead line
  21. O-Call lasted more than 3 mins
  22. O-Staff with incorrect information
  23. G-I need to make a drink
  24. B-Had to try another number to connect caller
  25. B-Lewisham External caller