Had to tryanothernumber toconnectcallerYou Did notneed to usea computerto answercaller queryCallerknowsyournameDeadlineAppointmentcancellationcallGoshInternalCallerNot takena call for90secondsSwearing!PhoneticAlphabet usedincorrectly(e.g. D as indolphin)SatisfiedcallerPlace acall onholdForgotreasonfor callingMissedyourbreaktimeStaff withincorrectinformationLewishamExternalcallerThat'san ITissue!TransportqueryCalllastedmore than3 minsHave tomake acallSame callermore thanonce insame dayThankedby callerReciteda roboticscriptDoctor ornursecallingWrongHospitalI need tomake adrinkHad to tryanothernumber toconnectcallerYou Did notneed to usea computerto answercaller queryCallerknowsyournameDeadlineAppointmentcancellationcallGoshInternalCallerNot takena call for90secondsSwearing!PhoneticAlphabet usedincorrectly(e.g. D as indolphin)SatisfiedcallerPlace acall onholdForgotreasonfor callingMissedyourbreaktimeStaff withincorrectinformationLewishamExternalcallerThat'san ITissue!TransportqueryCalllastedmore than3 minsHave tomake acallSame callermore thanonce insame dayThankedby callerReciteda roboticscriptDoctor ornursecallingWrongHospitalI need tomake adrink

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
I
5
I
6
B
7
G
8
N
9
I
10
I
11
B
12
O
13
O
14
O
15
B
16
N
17
N
18
O
19
G
20
G
21
O
22
I
23
G
24
B
25
G
  1. B-Had to try another number to connect caller
  2. N-You Did not need to use a computer to answer caller query
  3. N-Caller knows your name
  4. I-Dead line
  5. I-Appointment cancellation call
  6. B-Gosh Internal Caller
  7. G-Not taken a call for 90 seconds
  8. N-Swearing!
  9. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  10. I-Satisfied caller
  11. B-Place a call on hold
  12. O-Forgot reason for calling
  13. O-Missed your break time
  14. O-Staff with incorrect information
  15. B-Lewisham External caller
  16. N-That's an IT issue!
  17. N-Transport query
  18. O-Call lasted more than 3 mins
  19. G-Have to make a call
  20. G-Same caller more than once in same day
  21. O-Thanked by caller
  22. I-Recited a robotic script
  23. G-Doctor or nurse calling
  24. B-Wrong Hospital
  25. G-I need to make a drink