(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-Lewisham External caller
O-Call lasted more than 3 mins
B-Had to try another number to connect caller
G-Have to make a call
I-Appointment cancellation call
B-Gosh Internal Caller
N-Caller knows your name
I-Satisfied caller
G-Same caller more than once in same day
B-Wrong Hospital
I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
I-Dead line
G-I need to make a drink
G-Doctor or nurse calling
O-Thanked by caller
I-Recited a robotic script
O-Missed your break time
B-Place a call on hold
O-Staff with incorrect information
N-Transport query
O-Forgot reason for calling
N-That's an IT issue!
N-You Did not need to use a computer to answer caller query
