I need tomake adrinkGoshInternalCallerLewishamExternalcallerHave tomake acallSame callermore thanonce insame dayDeadlineCalllastedmore than3 minsSatisfiedcallerDoctor ornursecallingStaff withincorrectinformationReciteda roboticscriptSwearing!Thankedby callerAppointmentcancellationcallNot takena call for90secondsPhoneticAlphabet usedincorrectly(e.g. D as indolphin)You Did notneed to usea computerto answercaller queryWrongHospitalThat'san ITissue!Forgotreasonfor callingMissedyourbreaktimePlace acall onholdHad to tryanothernumber toconnectcallerCallerknowsyournameTransportqueryI need tomake adrinkGoshInternalCallerLewishamExternalcallerHave tomake acallSame callermore thanonce insame dayDeadlineCalllastedmore than3 minsSatisfiedcallerDoctor ornursecallingStaff withincorrectinformationReciteda roboticscriptSwearing!Thankedby callerAppointmentcancellationcallNot takena call for90secondsPhoneticAlphabet usedincorrectly(e.g. D as indolphin)You Did notneed to usea computerto answercaller queryWrongHospitalThat'san ITissue!Forgotreasonfor callingMissedyourbreaktimePlace acall onholdHad to tryanothernumber toconnectcallerCallerknowsyournameTransportquery

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
B
4
G
5
G
6
I
7
O
8
I
9
G
10
O
11
I
12
N
13
O
14
I
15
G
16
I
17
N
18
B
19
N
20
O
21
O
22
B
23
B
24
N
25
N
  1. G-I need to make a drink
  2. B-Gosh Internal Caller
  3. B-Lewisham External caller
  4. G-Have to make a call
  5. G-Same caller more than once in same day
  6. I-Dead line
  7. O-Call lasted more than 3 mins
  8. I-Satisfied caller
  9. G-Doctor or nurse calling
  10. O-Staff with incorrect information
  11. I-Recited a robotic script
  12. N-Swearing!
  13. O-Thanked by caller
  14. I-Appointment cancellation call
  15. G-Not taken a call for 90 seconds
  16. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  17. N-You Did not need to use a computer to answer caller query
  18. B-Wrong Hospital
  19. N-That's an IT issue!
  20. O-Forgot reason for calling
  21. O-Missed your break time
  22. B-Place a call on hold
  23. B-Had to try another number to connect caller
  24. N-Caller knows your name
  25. N-Transport query