Place acall onholdSatisfiedcallerHad to tryanothernumber toconnectcallerThankedby callerPhoneticAlphabet usedincorrectly(e.g. D as indolphin)LewishamExternalcallerAppointmentcancellationcallI need tomake adrinkReciteda roboticscriptCalllastedmore than3 minsSame callermore thanonce insame dayGoshInternalCallerSwearing!Doctor ornursecallingTransportqueryMissedyourbreaktimeWrongHospitalHave tomake acallYou Did notneed to usea computerto answercaller queryForgotreasonfor callingCallerknowsyournameDeadlineNot takena call for90secondsStaff withincorrectinformationThat'san ITissue!Place acall onholdSatisfiedcallerHad to tryanothernumber toconnectcallerThankedby callerPhoneticAlphabet usedincorrectly(e.g. D as indolphin)LewishamExternalcallerAppointmentcancellationcallI need tomake adrinkReciteda roboticscriptCalllastedmore than3 minsSame callermore thanonce insame dayGoshInternalCallerSwearing!Doctor ornursecallingTransportqueryMissedyourbreaktimeWrongHospitalHave tomake acallYou Did notneed to usea computerto answercaller queryForgotreasonfor callingCallerknowsyournameDeadlineNot takena call for90secondsStaff withincorrectinformationThat'san ITissue!

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
O
5
I
6
B
7
I
8
G
9
I
10
O
11
G
12
B
13
N
14
G
15
N
16
O
17
B
18
G
19
N
20
O
21
N
22
I
23
G
24
O
25
N
  1. B-Place a call on hold
  2. I-Satisfied caller
  3. B-Had to try another number to connect caller
  4. O-Thanked by caller
  5. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  6. B-Lewisham External caller
  7. I-Appointment cancellation call
  8. G-I need to make a drink
  9. I-Recited a robotic script
  10. O-Call lasted more than 3 mins
  11. G-Same caller more than once in same day
  12. B-Gosh Internal Caller
  13. N-Swearing!
  14. G-Doctor or nurse calling
  15. N-Transport query
  16. O-Missed your break time
  17. B-Wrong Hospital
  18. G-Have to make a call
  19. N-You Did not need to use a computer to answer caller query
  20. O-Forgot reason for calling
  21. N-Caller knows your name
  22. I-Dead line
  23. G-Not taken a call for 90 seconds
  24. O-Staff with incorrect information
  25. N-That's an IT issue!