Calllastedmore than3 minsSame callermore thanonce insame dayDeadlinePhoneticAlphabet usedincorrectly(e.g. D as indolphin)LewishamExternalcallerMissedyourbreaktimeReciteda roboticscriptWrongHospitalTransportqueryAppointmentcancellationcallSwearing!Doctor ornursecallingHave tomake acallNot takena call for90secondsGoshInternalCallerThat'san ITissue!Had to tryanothernumber toconnectcallerYou Did notneed to usea computerto answercaller queryStaff withincorrectinformationI need tomake adrinkSatisfiedcallerThankedby callerCallerknowsyournamePlace acall onholdForgotreasonfor callingCalllastedmore than3 minsSame callermore thanonce insame dayDeadlinePhoneticAlphabet usedincorrectly(e.g. D as indolphin)LewishamExternalcallerMissedyourbreaktimeReciteda roboticscriptWrongHospitalTransportqueryAppointmentcancellationcallSwearing!Doctor ornursecallingHave tomake acallNot takena call for90secondsGoshInternalCallerThat'san ITissue!Had to tryanothernumber toconnectcallerYou Did notneed to usea computerto answercaller queryStaff withincorrectinformationI need tomake adrinkSatisfiedcallerThankedby callerCallerknowsyournamePlace acall onholdForgotreasonfor calling

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
I
5
B
6
O
7
I
8
B
9
N
10
I
11
N
12
G
13
G
14
G
15
B
16
N
17
B
18
N
19
O
20
G
21
I
22
O
23
N
24
B
25
O
  1. O-Call lasted more than 3 mins
  2. G-Same caller more than once in same day
  3. I-Dead line
  4. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  5. B-Lewisham External caller
  6. O-Missed your break time
  7. I-Recited a robotic script
  8. B-Wrong Hospital
  9. N-Transport query
  10. I-Appointment cancellation call
  11. N-Swearing!
  12. G-Doctor or nurse calling
  13. G-Have to make a call
  14. G-Not taken a call for 90 seconds
  15. B-Gosh Internal Caller
  16. N-That's an IT issue!
  17. B-Had to try another number to connect caller
  18. N-You Did not need to use a computer to answer caller query
  19. O-Staff with incorrect information
  20. G-I need to make a drink
  21. I-Satisfied caller
  22. O-Thanked by caller
  23. N-Caller knows your name
  24. B-Place a call on hold
  25. O-Forgot reason for calling