TransportqueryYou Did notneed to usea computerto answercaller queryPhoneticAlphabet usedincorrectly(e.g. D as indolphin)Same callermore thanonce insame dayDeadlineCallerknowsyournameHad to tryanothernumber toconnectcallerMissedyourbreaktimeNot takena call for90secondsI need tomake adrinkCalllastedmore than3 minsThankedby callerPlace acall onholdForgotreasonfor callingAppointmentcancellationcallThat'san ITissue!WrongHospitalHave tomake acallDoctor ornursecallingSwearing!SatisfiedcallerLewishamExternalcallerGoshInternalCallerStaff withincorrectinformationReciteda roboticscriptTransportqueryYou Did notneed to usea computerto answercaller queryPhoneticAlphabet usedincorrectly(e.g. D as indolphin)Same callermore thanonce insame dayDeadlineCallerknowsyournameHad to tryanothernumber toconnectcallerMissedyourbreaktimeNot takena call for90secondsI need tomake adrinkCalllastedmore than3 minsThankedby callerPlace acall onholdForgotreasonfor callingAppointmentcancellationcallThat'san ITissue!WrongHospitalHave tomake acallDoctor ornursecallingSwearing!SatisfiedcallerLewishamExternalcallerGoshInternalCallerStaff withincorrectinformationReciteda roboticscript

Customer Services Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
I
4
G
5
I
6
N
7
B
8
O
9
G
10
G
11
O
12
O
13
B
14
O
15
I
16
N
17
B
18
G
19
G
20
N
21
I
22
B
23
B
24
O
25
I
  1. N-Transport query
  2. N-You Did not need to use a computer to answer caller query
  3. I-Phonetic Alphabet used incorrectly (e.g. D as in dolphin)
  4. G-Same caller more than once in same day
  5. I-Dead line
  6. N-Caller knows your name
  7. B-Had to try another number to connect caller
  8. O-Missed your break time
  9. G-Not taken a call for 90 seconds
  10. G-I need to make a drink
  11. O-Call lasted more than 3 mins
  12. O-Thanked by caller
  13. B-Place a call on hold
  14. O-Forgot reason for calling
  15. I-Appointment cancellation call
  16. N-That's an IT issue!
  17. B-Wrong Hospital
  18. G-Have to make a call
  19. G-Doctor or nurse calling
  20. N-Swearing!
  21. I-Satisfied caller
  22. B-Lewisham External caller
  23. B-Gosh Internal Caller
  24. O-Staff with incorrect information
  25. I-Recited a robotic script