This bingo card has 25 words: Place a call on hold, Phonetic Alphabet used incorrectly (e.g. D as in dolphin), That's an IT issue!, Same caller more than once in same day, Thanked by caller, Had to try another number to connect caller, Recited a robotic script, Transport query, Have to make a call, Staff with incorrect information, Wrong Hospital, Appointment cancellation call, Swearing!, Doctor or nurse calling, Forgot reason for calling, Gosh Internal Caller, Satisfied caller, You Did not need to use a computer to answer caller query, Not taken a call for 90 seconds, Missed your break time, Lewisham External caller, Dead line, Caller knows your name, I need to make a drink and Call lasted more than 3 mins.
July Bingo | Contact Center Bingo! | ONE MORE CALL | BILLING DEPT | Contact Center Bingo
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With players vying for a you'll have to call about 10 items before someone wins. There's a 1.33% chance that a lucky player would win after calling 6 items. Typically, 1 to 3 players will win at the same time.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
