Used theCustomer'sname duringthe callUseddead airscriptFlagged anaccount aspossibleFraudPayday loanCustomerrequestedpaymentplanNew MexicoCustomer –Documentsrequested inSpanishTransferredCustomer tothe bilingualteamHad to usethe 2ndResult whenRaRRing acallListenedto my callduring acoachingProvidedAPRFeesUsedempathy -and felt theconnectionCustomeraddednew debitcard to fileReceived acomplimentfrom aCustomerCompleted acall withoutmentorassistanceLOCCustomergettingcashSupervisorAction needed- Sendchange bankaccount formPulled up allsystemswithout apasswordresetRapidCashCallUsed bothloan assistand job aidson same callRecap leadto a 2ndaction takenon the callCustomerpaid offloan andre-appliedLunch wasprovided bycompany orco-workerCustomerwithquestionsabout theCredit CheckCustomerfundingincluded anOpt+ cardPaymentmade withan ACHpendingUsed theCustomer'sname duringthe callUseddead airscriptFlagged anaccount aspossibleFraudPayday loanCustomerrequestedpaymentplanNew MexicoCustomer –Documentsrequested inSpanishTransferredCustomer tothe bilingualteamHad to usethe 2ndResult whenRaRRing acallListenedto my callduring acoachingProvidedAPRFeesUsedempathy -and felt theconnectionCustomeraddednew debitcard to fileReceived acomplimentfrom aCustomerCompleted acall withoutmentorassistanceLOCCustomergettingcashSupervisorAction needed- Sendchange bankaccount formPulled up allsystemswithout apasswordresetRapidCashCallUsed bothloan assistand job aidson same callRecap leadto a 2ndaction takenon the callCustomerpaid offloan andre-appliedLunch wasprovided bycompany orco-workerCustomerwithquestionsabout theCredit CheckCustomerfundingincluded anOpt+ cardPaymentmade withan ACHpending

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the Customer's name during the call
  2. Used dead air script
  3. Flagged an account as possible Fraud
  4. Payday loan Customer requested payment plan
  5. New Mexico Customer –Documents requested in Spanish
  6. Transferred Customer to the bilingual team
  7. Had to use the 2nd Result when RaRRing a call
  8. Listened to my call during a coaching
  9. Provided APR Fees
  10. Used empathy - and felt the connection
  11. Customer added new debit card to file
  12. Received a compliment from a Customer
  13. Completed a call without mentor assistance
  14. LOC Customer getting cash
  15. Supervisor Action needed - Send change bank account form
  16. Pulled up all systems without a password reset
  17. Rapid Cash Call
  18. Used both loan assist and job aids on same call
  19. Recap lead to a 2nd action taken on the call
  20. Customer paid off loan and re-applied
  21. Lunch was provided by company or co-worker
  22. Customer with questions about the Credit Check
  23. Customer funding included an Opt+ card
  24. Payment made with an ACH pending