Lunch wasprovided bycompany orco-workerRapidCashCallPulled up allsystemswithout apasswordresetProvidedAPRFeesHad to usethe 2ndResult whenRaRRing acallUsedempathy -and felt theconnectionTransferredCustomer tothe bilingualteamNew MexicoCustomer –Documentsrequested inSpanishCustomerfundingincluded anOpt+ cardLOCCustomergettingcashUsed theCustomer'sname duringthe callSupervisorAction needed- Sendchange bankaccount formListenedto my callduring acoachingCustomerpaid offloan andre-appliedUseddead airscriptCompleted acall withoutmentorassistanceFlagged anaccount aspossibleFraudUsed bothloan assistand job aidson same callPayday loanCustomerrequestedpaymentplanPaymentmade withan ACHpendingCustomeraddednew debitcard to fileReceived acomplimentfrom aCustomerCustomerwithquestionsabout theCredit CheckRecap leadto a 2ndaction takenon the callLunch wasprovided bycompany orco-workerRapidCashCallPulled up allsystemswithout apasswordresetProvidedAPRFeesHad to usethe 2ndResult whenRaRRing acallUsedempathy -and felt theconnectionTransferredCustomer tothe bilingualteamNew MexicoCustomer –Documentsrequested inSpanishCustomerfundingincluded anOpt+ cardLOCCustomergettingcashUsed theCustomer'sname duringthe callSupervisorAction needed- Sendchange bankaccount formListenedto my callduring acoachingCustomerpaid offloan andre-appliedUseddead airscriptCompleted acall withoutmentorassistanceFlagged anaccount aspossibleFraudUsed bothloan assistand job aidson same callPayday loanCustomerrequestedpaymentplanPaymentmade withan ACHpendingCustomeraddednew debitcard to fileReceived acomplimentfrom aCustomerCustomerwithquestionsabout theCredit CheckRecap leadto a 2ndaction takenon the call

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lunch was provided by company or co-worker
  2. Rapid Cash Call
  3. Pulled up all systems without a password reset
  4. Provided APR Fees
  5. Had to use the 2nd Result when RaRRing a call
  6. Used empathy - and felt the connection
  7. Transferred Customer to the bilingual team
  8. New Mexico Customer –Documents requested in Spanish
  9. Customer funding included an Opt+ card
  10. LOC Customer getting cash
  11. Used the Customer's name during the call
  12. Supervisor Action needed - Send change bank account form
  13. Listened to my call during a coaching
  14. Customer paid off loan and re-applied
  15. Used dead air script
  16. Completed a call without mentor assistance
  17. Flagged an account as possible Fraud
  18. Used both loan assist and job aids on same call
  19. Payday loan Customer requested payment plan
  20. Payment made with an ACH pending
  21. Customer added new debit card to file
  22. Received a compliment from a Customer
  23. Customer with questions about the Credit Check
  24. Recap lead to a 2nd action taken on the call