This bingo card has a free space and 24 words: Customer funding included an Opt+ card, Used dead air script, Payment made with an ACH pending, Flagged an account as possible Fraud, LOC Customer getting cash, Provided APR Fees, Customer with questions about the Credit Check, Transferred Customer to the bilingual team, Recap lead to a 2nd action taken on the call, Had to use the 2nd Result when RaRRing a call, Payday loan Customer requested payment plan, New Mexico Customer –Documents requested in Spanish, Lunch was provided by company or co-worker, Used the Customer's name during the call, Customer added new debit card to file, Rapid Cash Call, Used both loan assist and job aids on same call, Customer paid off loan and re-applied, Listened to my call during a coaching, Received a compliment from a Customer, Used empathy - and felt the connection, Supervisor Action needed - Send change bank account form, Pulled up all systems without a password reset and Completed a call without mentor assistance.
Collections Bingo | Collections 101: PS Call Listening Bingo | Customer Service BINGO | Call Center Bingo | Call Center Bingo
Share this URL with your players:
For more control of your online game, create a clone of this card first.
Learn how to conduct a bingo game.
With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
