CreatedAGPVerifiedaddress (again)before enteringin card/bankaccountAdded a newCC/EFT andwaited forthe AcceptDoes notplace blameon thesponsor--incontextRepmentionedhow long theyhave beensponsoringRep takesownership oftheissue/reasonfor callingReplaughedwith thesponsorRep thankedthem fortheirsponsorshipAsked if theyneed help w/anythingelseRep said thecountry inwhich thesponsoredchild is fromAsked aboutdonating to acampaignRepaddressedeveryissueRep saiddonationinstead ofpaymentRep saidchild’sbirthdayOffered 2 ormoresolutions toa problemVerifiedaddressand emailat startRepwrapped thecall bythanking thesponsorRep saidchild’snameIf a hold tookplace theyasked if theycould putthem on holdRep askedhow thesponsor isdoing todayRep didnotinterruptRep made theconnectionbetweensponsor andchild/communityRep thankedthem for apreviouslymade DFNodeadairRep thankedthem forprovidingtheir addressRep isone stepahead ofsponsorRep expressedgratitude onbehalf ofsponsoredchild/communityRep saidgraduateinstead ofdepartConfirmedthe date oftheir nextdonationRep saidgiftinstead ofDFRep didn'tsayerror/issue--in contextRep told apersonaltidbitRepthankedthem 1-3timesConfirmedtheirpaymentfrequencyRepwelcomednewsponsors toChildFundRep showedempathywhereappropriateReprecapped thecall - cardnumber andall changesRepintroducedthe surveyVerified thename as itappears onthe card/bankaccountRep saidsponsorsname 1-3timesCreatedAGPVerifiedaddress (again)before enteringin card/bankaccountAdded a newCC/EFT andwaited forthe AcceptDoes notplace blameon thesponsor--incontextRepmentionedhow long theyhave beensponsoringRep takesownership oftheissue/reasonfor callingReplaughedwith thesponsorRep thankedthem fortheirsponsorshipAsked if theyneed help w/anythingelseRep said thecountry inwhich thesponsoredchild is fromAsked aboutdonating to acampaignRepaddressedeveryissueRep saiddonationinstead ofpaymentRep saidchild’sbirthdayOffered 2 ormoresolutions toa problemVerifiedaddressand emailat startRepwrapped thecall bythanking thesponsorRep saidchild’snameIf a hold tookplace theyasked if theycould putthem on holdRep askedhow thesponsor isdoing todayRep didnotinterruptRep made theconnectionbetweensponsor andchild/communityRep thankedthem for apreviouslymade DFNodeadairRep thankedthem forprovidingtheir addressRep isone stepahead ofsponsorRep expressedgratitude onbehalf ofsponsoredchild/communityRep saidgraduateinstead ofdepartConfirmedthe date oftheir nextdonationRep saidgiftinstead ofDFRep didn'tsayerror/issue--in contextRep told apersonaltidbitRepthankedthem 1-3timesConfirmedtheirpaymentfrequencyRepwelcomednewsponsors toChildFundRep showedempathywhereappropriateReprecapped thecall - cardnumber andall changesRepintroducedthe surveyVerified thename as itappears onthe card/bankaccountRep saidsponsorsname 1-3times

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created AGP
  2. Verified address (again) before entering in card/bank account
  3. Added a new CC/EFT and waited for the Accept
  4. Does not place blame on the sponsor--in context
  5. Rep mentioned how long they have been sponsoring
  6. Rep takes ownership of the issue/reason for calling
  7. Rep laughed with the sponsor
  8. Rep thanked them for their sponsorship
  9. Asked if they need help w/ anything else
  10. Rep said the country in which the sponsored child is from
  11. Asked about donating to a campaign
  12. Rep addressed every issue
  13. Rep said donation instead of payment
  14. Rep said child’s birthday
  15. Offered 2 or more solutions to a problem
  16. Verified address and email at start
  17. Rep wrapped the call by thanking the sponsor
  18. Rep said child’s name
  19. If a hold took place they asked if they could put them on hold
  20. Rep asked how the sponsor is doing today
  21. Rep did not interrupt
  22. Rep made the connection between sponsor and child/community
  23. Rep thanked them for a previously made DF
  24. No dead air
  25. Rep thanked them for providing their address
  26. Rep is one step ahead of sponsor
  27. Rep expressed gratitude on behalf of sponsored child/community
  28. Rep said graduate instead of depart
  29. Confirmed the date of their next donation
  30. Rep said gift instead of DF
  31. Rep didn't say error/issue --in context
  32. Rep told a personal tidbit
  33. Rep thanked them 1-3 times
  34. Confirmed their payment frequency
  35. Rep welcomed new sponsors to ChildFund
  36. Rep showed empathy where appropriate
  37. Rep recapped the call - card number and all changes
  38. Rep introduced the survey
  39. Verified the name as it appears on the card/bank account
  40. Rep said sponsors name 1-3 times