(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rep said child’s name
Rep showed empathy where appropriate
Rep wrapped the call by thanking the sponsor
Rep said child’s birthday
Rep recapped the call - card number and all changes
Rep is one step ahead of sponsor
Rep expressed gratitude on behalf of sponsored child/community
Rep thanked them 1-3 times
Verified address (again) before entering in card/bank account
Asked if they need help w/ anything else
Offered 2 or more solutions to a problem
Rep said graduate instead of depart
Rep didn't say error/issue --in context
If a hold took place they asked if they could put them on hold
Asked about donating to a campaign
Rep made the connection between sponsor and child/community
Confirmed their payment frequency
Rep asked how the sponsor is doing today
Rep takes ownership of the issue/reason for calling
Rep welcomed new sponsors to ChildFund
Rep thanked them for their sponsorship
Verified the name as it appears on the card/bank account
Rep said the country in which the sponsored child is from