(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Created AGP
Rep showed empathy where appropriate
Rep said donation instead of payment
Rep said gift instead of DF
Rep told a personal tidbit
Rep thanked them 1-3 times
Rep wrapped the call by thanking the sponsor
Rep said graduate instead of depart
Rep laughed with the sponsor
Offered 2 or more solutions to a problem
Rep said child’s birthday
Rep said sponsors name 1-3 times
Rep is one step ahead of sponsor
Added a new CC/EFT and waited for the Accept
No dead air
Rep thanked them for providing their address
Rep addressed every issue
Rep introduced the survey
Confirmed the date of their next donation
Verified address (again) before entering in card/bank account
Confirmed their payment frequency
Verified the name as it appears on the card/bank account
If a hold took place they asked if they could put them on hold
Rep did not interrupt
Rep thanked them for a previously made DF
Rep asked how the sponsor is doing today
Rep thanked them for their sponsorship
Does not place blame on the sponsor--in context
Rep said child’s name
Verified address and email at start
Rep didn't say error/issue --in context
Rep made the connection between sponsor and child/community
Rep recapped the call - card number and all changes
Rep expressed gratitude on behalf of sponsored child/community
Rep said the country in which the sponsored child is from
Asked if they need help w/ anything else
Rep takes ownership of the issue/reason for calling
