Rep saidgiftinstead ofDFRep saidgraduateinstead ofdepartRep showedempathywhereappropriateRepthankedthem 1-3timesRep made theconnectionbetweensponsor andchild/communityConfirmedthe date oftheir nextdonationRep saiddonationinstead ofpaymentRepwelcomednewsponsors toChildFundRep saidchild’snameRep said thecountry inwhich thesponsoredchild is fromRepmentionedhow long theyhave beensponsoringAsked if theyneed help w/anythingelseRep didnotinterruptRep told apersonaltidbitConfirmedtheirpaymentfrequencyRep didn'tsayerror/issue--in contextNodeadairRepaddressedeveryissueOffered 2 ormoresolutions toa problemVerifiedaddressand emailat startCreatedAGPAdded a newCC/EFT andwaited forthe AcceptRepwrapped thecall bythanking thesponsorReplaughedwith thesponsorRep saidchild’sbirthdayDoes notplace blameon thesponsor--incontextReprecapped thecall - cardnumber andall changesRep thankedthem fortheirsponsorshipRep thankedthem for apreviouslymade DFVerified thename as itappears onthe card/bankaccountRep isone stepahead ofsponsorRep expressedgratitude onbehalf ofsponsoredchild/communityRep thankedthem forprovidingtheir addressRep askedhow thesponsor isdoing todayRepintroducedthe surveyRep takesownership oftheissue/reasonfor callingVerifiedaddress (again)before enteringin card/bankaccountIf a hold tookplace theyasked if theycould putthem on holdRep saidsponsorsname 1-3timesAsked aboutdonating to acampaignRep saidgiftinstead ofDFRep saidgraduateinstead ofdepartRep showedempathywhereappropriateRepthankedthem 1-3timesRep made theconnectionbetweensponsor andchild/communityConfirmedthe date oftheir nextdonationRep saiddonationinstead ofpaymentRepwelcomednewsponsors toChildFundRep saidchild’snameRep said thecountry inwhich thesponsoredchild is fromRepmentionedhow long theyhave beensponsoringAsked if theyneed help w/anythingelseRep didnotinterruptRep told apersonaltidbitConfirmedtheirpaymentfrequencyRep didn'tsayerror/issue--in contextNodeadairRepaddressedeveryissueOffered 2 ormoresolutions toa problemVerifiedaddressand emailat startCreatedAGPAdded a newCC/EFT andwaited forthe AcceptRepwrapped thecall bythanking thesponsorReplaughedwith thesponsorRep saidchild’sbirthdayDoes notplace blameon thesponsor--incontextReprecapped thecall - cardnumber andall changesRep thankedthem fortheirsponsorshipRep thankedthem for apreviouslymade DFVerified thename as itappears onthe card/bankaccountRep isone stepahead ofsponsorRep expressedgratitude onbehalf ofsponsoredchild/communityRep thankedthem forprovidingtheir addressRep askedhow thesponsor isdoing todayRepintroducedthe surveyRep takesownership oftheissue/reasonfor callingVerifiedaddress (again)before enteringin card/bankaccountIf a hold tookplace theyasked if theycould putthem on holdRep saidsponsorsname 1-3timesAsked aboutdonating to acampaign

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep said gift instead of DF
  2. Rep said graduate instead of depart
  3. Rep showed empathy where appropriate
  4. Rep thanked them 1-3 times
  5. Rep made the connection between sponsor and child/community
  6. Confirmed the date of their next donation
  7. Rep said donation instead of payment
  8. Rep welcomed new sponsors to ChildFund
  9. Rep said child’s name
  10. Rep said the country in which the sponsored child is from
  11. Rep mentioned how long they have been sponsoring
  12. Asked if they need help w/ anything else
  13. Rep did not interrupt
  14. Rep told a personal tidbit
  15. Confirmed their payment frequency
  16. Rep didn't say error/issue --in context
  17. No dead air
  18. Rep addressed every issue
  19. Offered 2 or more solutions to a problem
  20. Verified address and email at start
  21. Created AGP
  22. Added a new CC/EFT and waited for the Accept
  23. Rep wrapped the call by thanking the sponsor
  24. Rep laughed with the sponsor
  25. Rep said child’s birthday
  26. Does not place blame on the sponsor--in context
  27. Rep recapped the call - card number and all changes
  28. Rep thanked them for their sponsorship
  29. Rep thanked them for a previously made DF
  30. Verified the name as it appears on the card/bank account
  31. Rep is one step ahead of sponsor
  32. Rep expressed gratitude on behalf of sponsored child/community
  33. Rep thanked them for providing their address
  34. Rep asked how the sponsor is doing today
  35. Rep introduced the survey
  36. Rep takes ownership of the issue/reason for calling
  37. Verified address (again) before entering in card/bank account
  38. If a hold took place they asked if they could put them on hold
  39. Rep said sponsors name 1-3 times
  40. Asked about donating to a campaign