(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Addressed every issue
Expressed gratitude on behalf of sponsored child/community
Verified the name as it appears on the card/bank account
Wrapped the call by thanking the sponsor
Did not say error/issue --in context
Added a new CC/EFT and waited for the Accept
Thanked them for their sponsorship
Rep is one step ahead of sponsor
Confirmed the date of their next donation
Showed empathy where appropriate
Thanked them 1-3 times
Said “donation” instead of “payment”
Thanked them for a previously made DF
Laughed with the sponsor
Mentioned how long they have been sponsoring
Said the country in which the sponsored child is from
Welcomed new sponsors to ChildFund
Introduced the survey
No dead air
Recapped the call - card number and all changes
Created AGP
Asked how the sponsor is doing today
Verified address (again) before entering in card/bank account
Thanked them for providing their address
Takes ownership of the issue/reason for calling
Confirmed their payment frequency
Said sponsors name 1-3 times
Said child’s name
Made the connection between sponsor and child/community
Asked if they need help w/ anything else
Said gift instead of DF
Rep said child’s birthday
Told a personal tidbit
Did not interrupt
If a hold took place they asked if they could put them on hold
