(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Added a new CC/EFT and waited for the Accept
Verified address and email at start
Said sponsors name 1-3 times
Takes ownership of the issue/reason for calling
Expressed gratitude on behalf of sponsored child/community
If a hold took place they asked if they could put them on hold
Rep is one step ahead of sponsor
Thanked them for a previously made DF
Laughed with the sponsor
Made the connection between sponsor and child/community
Mentioned how long they have been sponsoring
Verified address (again) before entering in card/bank account
Said gift instead of DF
Confirmed their payment frequency
Said “donation” instead of “payment”
Addressed every issue
Created AGP
Did not say error/issue --in context
Thanked them for their sponsorship
Wrapped the call by thanking the sponsor
Confirmed the date of their next donation
Asked about donating to a campaign
Thanked them for providing their address
Welcomed new sponsors to ChildFund
Thanked them 1-3 times
Verified the name as it appears on the card/bank account
Asked how the sponsor is doing today
Said “graduate” instead of “depart” –in context
Showed empathy where appropriate
Offered 2 or more solutions to a problem
Asked if they need help w/ anything else
Did not interrupt
Said the country in which the sponsored child is from
