(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Expressed gratitude on behalf of sponsored child/community
Thanked them for a previously made DF
Said sponsors name 1-3 times
Rep is one step ahead of sponsor
Did not interrupt
Asked about donating to a campaign
Made the connection between sponsor and child/community
Verified address and email at start
Addressed every issue
Welcomed new sponsors to ChildFund
Introduced the survey
Confirmed the date of their next donation
Recapped the call - card number and all changes
Confirmed their payment frequency
Said child’s name
Does not place blame on the sponsor--in context
Asked if they need help w/ anything else
Rep said child’s birthday
Thanked them 1-3 times
Verified the name as it appears on the card/bank account
Mentioned how long they have been sponsoring
Thanked them for providing their address
Showed empathy where appropriate
Said “donation” instead of “payment”
Offered 2 or more solutions to a problem
Wrapped the call by thanking the sponsor
Told a personal tidbit
Laughed with the sponsor
Thanked them for their sponsorship
Created AGP
If a hold took place they asked if they could put them on hold
Said gift instead of DF
Said the country in which the sponsored child is from
No dead air
Said “graduate” instead of “depart” –in context
Did not say error/issue --in context
Added a new CC/EFT and waited for the Accept
Verified address (again) before entering in card/bank account
