Laughedwith thesponsorSaidsponsorsname 1-3timesRep saidchild’sbirthdayMade theconnectionbetweensponsor andchild/communityWelcomednewsponsors toChildFundIntroducedthe surveyAsked aboutdonating to acampaignVerifiedaddress (again)before enteringin card/bankaccountTold apersonaltidbitMentionedhow longthey havebeensponsoringWrapped thecall bythanking thesponsorAdded a newCC/EFT andwaited forthe AcceptConfirmedthe date oftheir nextdonationSaid giftinsteadof DFCreatedAGPSaid“graduate”instead of“depart” –incontextNodeadairSaid thecountry inwhich thesponsoredchild is fromRep isone stepahead ofsponsorSaid“donation”instead of“payment”If a hold tookplace theyasked if theycould putthem on holdThankedthem 1-3timesConfirmedtheirpaymentfrequencyVerifiedaddressand emailat startOffered 2 ormoresolutions toa problemExpressedgratitude onbehalf ofsponsoredchild/communityAsked howthe sponsoris doingtodayDid notsayerror/issue--in contextTakesownership oftheissue/reasonfor callingRecappedthe call -card numberand allchangesVerified thename as itappears onthe card/bankaccountThankedthem forprovidingtheir addressShowedempathywhereappropriateAddressedeveryissueThankedthem for apreviouslymade DFDoes notplace blameon thesponsor--incontextDid notinterruptAsked if theyneed help w/anythingelseSaidchild’snameThankedthem fortheirsponsorshipLaughedwith thesponsorSaidsponsorsname 1-3timesRep saidchild’sbirthdayMade theconnectionbetweensponsor andchild/communityWelcomednewsponsors toChildFundIntroducedthe surveyAsked aboutdonating to acampaignVerifiedaddress (again)before enteringin card/bankaccountTold apersonaltidbitMentionedhow longthey havebeensponsoringWrapped thecall bythanking thesponsorAdded a newCC/EFT andwaited forthe AcceptConfirmedthe date oftheir nextdonationSaid giftinsteadof DFCreatedAGPSaid“graduate”instead of“depart” –incontextNodeadairSaid thecountry inwhich thesponsoredchild is fromRep isone stepahead ofsponsorSaid“donation”instead of“payment”If a hold tookplace theyasked if theycould putthem on holdThankedthem 1-3timesConfirmedtheirpaymentfrequencyVerifiedaddressand emailat startOffered 2 ormoresolutions toa problemExpressedgratitude onbehalf ofsponsoredchild/communityAsked howthe sponsoris doingtodayDid notsayerror/issue--in contextTakesownership oftheissue/reasonfor callingRecappedthe call -card numberand allchangesVerified thename as itappears onthe card/bankaccountThankedthem forprovidingtheir addressShowedempathywhereappropriateAddressedeveryissueThankedthem for apreviouslymade DFDoes notplace blameon thesponsor--incontextDid notinterruptAsked if theyneed help w/anythingelseSaidchild’snameThankedthem fortheirsponsorship

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laughed with the sponsor
  2. Said sponsors name 1-3 times
  3. Rep said child’s birthday
  4. Made the connection between sponsor and child/community
  5. Welcomed new sponsors to ChildFund
  6. Introduced the survey
  7. Asked about donating to a campaign
  8. Verified address (again) before entering in card/bank account
  9. Told a personal tidbit
  10. Mentioned how long they have been sponsoring
  11. Wrapped the call by thanking the sponsor
  12. Added a new CC/EFT and waited for the Accept
  13. Confirmed the date of their next donation
  14. Said gift instead of DF
  15. Created AGP
  16. Said “graduate” instead of “depart” –in context
  17. No dead air
  18. Said the country in which the sponsored child is from
  19. Rep is one step ahead of sponsor
  20. Said “donation” instead of “payment”
  21. If a hold took place they asked if they could put them on hold
  22. Thanked them 1-3 times
  23. Confirmed their payment frequency
  24. Verified address and email at start
  25. Offered 2 or more solutions to a problem
  26. Expressed gratitude on behalf of sponsored child/community
  27. Asked how the sponsor is doing today
  28. Did not say error/issue --in context
  29. Takes ownership of the issue/reason for calling
  30. Recapped the call - card number and all changes
  31. Verified the name as it appears on the card/bank account
  32. Thanked them for providing their address
  33. Showed empathy where appropriate
  34. Addressed every issue
  35. Thanked them for a previously made DF
  36. Does not place blame on the sponsor--in context
  37. Did not interrupt
  38. Asked if they need help w/ anything else
  39. Said child’s name
  40. Thanked them for their sponsorship