Takesownership oftheissue/reasonfor callingDid notsayerror/issue--in contextAdded a newCC/EFT andwaited forthe AcceptAddressedeveryissueRep saidchild’sbirthdayThankedthem 1-3timesMade theconnectionbetweensponsor andchild/communityConfirmedtheirpaymentfrequencyWelcomednewsponsors toChildFundWrapped thecall bythanking thesponsorIntroducedthe surveyThankedthem forprovidingtheir addressSaid“graduate”instead of“depart” –incontextMentionedhow longthey havebeensponsoringSaid“donation”instead of“payment”CreatedAGPTold apersonaltidbitSaid giftinsteadof DFSaidsponsorsname 1-3timesExpressedgratitude onbehalf ofsponsoredchild/communityOffered 2 ormoresolutions toa problemSaidchild’snameDoes notplace blameon thesponsor--incontextNodeadairIf a hold tookplace theyasked if theycould putthem on holdVerified thename as itappears onthe card/bankaccountShowedempathywhereappropriateLaughedwith thesponsorThankedthem for apreviouslymade DFVerifiedaddress (again)before enteringin card/bankaccountSaid thecountry inwhich thesponsoredchild is fromRep isone stepahead ofsponsorRecappedthe call -card numberand allchangesAsked if theyneed help w/anythingelseConfirmedthe date oftheir nextdonationAsked aboutdonating to acampaignVerifiedaddressand emailat startThankedthem fortheirsponsorshipDid notinterruptAsked howthe sponsoris doingtodayTakesownership oftheissue/reasonfor callingDid notsayerror/issue--in contextAdded a newCC/EFT andwaited forthe AcceptAddressedeveryissueRep saidchild’sbirthdayThankedthem 1-3timesMade theconnectionbetweensponsor andchild/communityConfirmedtheirpaymentfrequencyWelcomednewsponsors toChildFundWrapped thecall bythanking thesponsorIntroducedthe surveyThankedthem forprovidingtheir addressSaid“graduate”instead of“depart” –incontextMentionedhow longthey havebeensponsoringSaid“donation”instead of“payment”CreatedAGPTold apersonaltidbitSaid giftinsteadof DFSaidsponsorsname 1-3timesExpressedgratitude onbehalf ofsponsoredchild/communityOffered 2 ormoresolutions toa problemSaidchild’snameDoes notplace blameon thesponsor--incontextNodeadairIf a hold tookplace theyasked if theycould putthem on holdVerified thename as itappears onthe card/bankaccountShowedempathywhereappropriateLaughedwith thesponsorThankedthem for apreviouslymade DFVerifiedaddress (again)before enteringin card/bankaccountSaid thecountry inwhich thesponsoredchild is fromRep isone stepahead ofsponsorRecappedthe call -card numberand allchangesAsked if theyneed help w/anythingelseConfirmedthe date oftheir nextdonationAsked aboutdonating to acampaignVerifiedaddressand emailat startThankedthem fortheirsponsorshipDid notinterruptAsked howthe sponsoris doingtoday

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Takes ownership of the issue/reason for calling
  2. Did not say error/issue --in context
  3. Added a new CC/EFT and waited for the Accept
  4. Addressed every issue
  5. Rep said child’s birthday
  6. Thanked them 1-3 times
  7. Made the connection between sponsor and child/community
  8. Confirmed their payment frequency
  9. Welcomed new sponsors to ChildFund
  10. Wrapped the call by thanking the sponsor
  11. Introduced the survey
  12. Thanked them for providing their address
  13. Said “graduate” instead of “depart” –in context
  14. Mentioned how long they have been sponsoring
  15. Said “donation” instead of “payment”
  16. Created AGP
  17. Told a personal tidbit
  18. Said gift instead of DF
  19. Said sponsors name 1-3 times
  20. Expressed gratitude on behalf of sponsored child/community
  21. Offered 2 or more solutions to a problem
  22. Said child’s name
  23. Does not place blame on the sponsor--in context
  24. No dead air
  25. If a hold took place they asked if they could put them on hold
  26. Verified the name as it appears on the card/bank account
  27. Showed empathy where appropriate
  28. Laughed with the sponsor
  29. Thanked them for a previously made DF
  30. Verified address (again) before entering in card/bank account
  31. Said the country in which the sponsored child is from
  32. Rep is one step ahead of sponsor
  33. Recapped the call - card number and all changes
  34. Asked if they need help w/ anything else
  35. Confirmed the date of their next donation
  36. Asked about donating to a campaign
  37. Verified address and email at start
  38. Thanked them for their sponsorship
  39. Did not interrupt
  40. Asked how the sponsor is doing today