(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Introduced the survey
Does not place blame on the sponsor--in context
Said sponsors name 1-3 times
Offered 2 or more solutions to a problem
Confirmed the date of their next donation
Expressed gratitude on behalf of sponsored child/community
Verified the name as it appears on the card/bank account
Made the connection between sponsor and child/community
Thanked them for their sponsorship
Said the country in which the sponsored child is from
Thanked them for a previously made DF
Confirmed their payment frequency
Said child’s name
Thanked them 1-3 times
Welcomed new sponsors to ChildFund
Said “graduate” instead of “depart” –in context
Wrapped the call by thanking the sponsor
Addressed every issue
Laughed with the sponsor
Thanked them for providing their address
Asked if they need help w/ anything else
Told a personal tidbit
Did not interrupt
No dead air
Said “donation” instead of “payment”
Rep is one step ahead of sponsor
Mentioned how long they have been sponsoring
Asked about donating to a campaign
Takes ownership of the issue/reason for calling
Asked how the sponsor is doing today
Showed empathy where appropriate
Created AGP
Verified address and email at start
Added a new CC/EFT and waited for the Accept
Recapped the call - card number and all changes
Verified address (again) before entering in card/bank account
Did not say error/issue --in context
Said gift instead of DF
If a hold took place they asked if they could put them on hold
