(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked if they need help w/ anything else
Thanked them for a previously made DF
Asked about donating to a campaign
Welcomed new sponsors to ChildFund
Laughed with the sponsor
Does not place blame on the sponsor--in context
Told a personal tidbit
Addressed every issue
Expressed gratitude on behalf of sponsored child/community
Verified the name as it appears on the card/bank account
Thanked them 1-3 times
Added a new CC/EFT and waited for the Accept
Said child’s name
Confirmed their payment frequency
Rep is one step ahead of sponsor
Recapped the call - card number and all changes
Created AGP
Takes ownership of the issue/reason for calling
Did not interrupt
Thanked them for their sponsorship
Asked how the sponsor is doing today
Made the connection between sponsor and child/community
Said the country in which the sponsored child is from
Showed empathy where appropriate
Offered 2 or more solutions to a problem
Verified address (again) before entering in card/bank account
Wrapped the call by thanking the sponsor
Thanked them for providing their address
Said sponsors name 1-3 times
Rep said child’s birthday
No dead air
Did not say error/issue --in context
Introduced the survey
If a hold took place they asked if they could put them on hold
