(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member Place you on Hold
Went to meal/ break on time
Stated this call is being recorded for quality assurance
Sent the member an email
Member tells you a joke
Sent an OLC
Posted a funny/inspirational quote or meme in chat
Member compliment sent to supervisor
Called SOC and their hold time was quoted about 5 min
Update status verified contact information
Thanked member for military service
First call resolution
Spoke to member whos last name started with V
Called Help Desk
Initiated a warm conference call
received a warm conference call
Read a disclosure
Transferred call to correct department
You get a member named John
Added a CW
Member comes through ATS identified
Provided assistant in our group chat with manual link
The Phonetic Alphabet is used incorrectly Ex D for Dolphin
