Membertells youa jokeYou get amembernamedJohnThankedmemberfor militaryservicereceived awarmconferencecallSpoke tomemberwhos lastname startedwith VRead adisclosurePosted afunny/inspirationalquote or meme inchatMemberPlace youon Hold Membercomplimentsent tosupervisorWent tomeal/break ontimeCalled SOCand theirhold timewas quotedabout 5 minSentanOLCInitiated awarmconferencecallTransferredcall tocorrectdepartmentFirst callresolutionAddeda CWSent thememberan emailProvidedassistant inour groupchat withmanual linkThe PhoneticAlphabet isusedincorrectly ExD for Dolphin Membercomesthrough ATSidentifiedCalledHelpDeskSenta P2PUpdatestatusverifiedcontactinformationStated thiscall is beingrecorded forqualityassuranceMembertells youa jokeYou get amembernamedJohnThankedmemberfor militaryservicereceived awarmconferencecallSpoke tomemberwhos lastname startedwith VRead adisclosurePosted afunny/inspirationalquote or meme inchatMemberPlace youon Hold Membercomplimentsent tosupervisorWent tomeal/break ontimeCalled SOCand theirhold timewas quotedabout 5 minSentanOLCInitiated awarmconferencecallTransferredcall tocorrectdepartmentFirst callresolutionAddeda CWSent thememberan emailProvidedassistant inour groupchat withmanual linkThe PhoneticAlphabet isusedincorrectly ExD for Dolphin Membercomesthrough ATSidentifiedCalledHelpDeskSenta P2PUpdatestatusverifiedcontactinformationStated thiscall is beingrecorded forqualityassurance

Super Bee-ngo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member tells you a joke
  2. You get a member named John
  3. Thanked member for military service
  4. received a warm conference call
  5. Spoke to member whos last name started with V
  6. Read a disclosure
  7. Posted a funny/inspirational quote or meme in chat
  8. Member Place you on Hold
  9. Member compliment sent to supervisor
  10. Went to meal/ break on time
  11. Called SOC and their hold time was quoted about 5 min
  12. Sent an OLC
  13. Initiated a warm conference call
  14. Transferred call to correct department
  15. First call resolution
  16. Added a CW
  17. Sent the member an email
  18. Provided assistant in our group chat with manual link
  19. The Phonetic Alphabet is used incorrectly Ex D for Dolphin
  20. Member comes through ATS identified
  21. Called Help Desk
  22. Sent a P2P
  23. Update status verified contact information
  24. Stated this call is being recorded for quality assurance