Sent thememberan emailSenta P2PStated thiscall is beingrecorded forqualityassuranceProvidedassistant inour groupchat withmanual linkSentanOLCCalledHelpDeskCalled SOCand theirhold timewas quotedabout 5 minWent tomeal/break ontimeRead adisclosureMembercomplimentsent tosupervisorThankedmemberfor militaryserviceInitiated awarmconferencecallSpoke tomemberwhos lastname startedwith VMembertells youa jokeMembercomesthrough ATSidentifiedMemberPlace youon Hold Transferredcall tocorrectdepartmentUpdatestatusverifiedcontactinformationThe PhoneticAlphabet isusedincorrectly ExD for Dolphin Addeda CWFirst callresolutionYou get amembernamedJohnreceived awarmconferencecallPosted afunny/inspirationalquote or meme inchatSent thememberan emailSenta P2PStated thiscall is beingrecorded forqualityassuranceProvidedassistant inour groupchat withmanual linkSentanOLCCalledHelpDeskCalled SOCand theirhold timewas quotedabout 5 minWent tomeal/break ontimeRead adisclosureMembercomplimentsent tosupervisorThankedmemberfor militaryserviceInitiated awarmconferencecallSpoke tomemberwhos lastname startedwith VMembertells youa jokeMembercomesthrough ATSidentifiedMemberPlace youon Hold Transferredcall tocorrectdepartmentUpdatestatusverifiedcontactinformationThe PhoneticAlphabet isusedincorrectly ExD for Dolphin Addeda CWFirst callresolutionYou get amembernamedJohnreceived awarmconferencecallPosted afunny/inspirationalquote or meme inchat

Super Bee-ngo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent the member an email
  2. Sent a P2P
  3. Stated this call is being recorded for quality assurance
  4. Provided assistant in our group chat with manual link
  5. Sent an OLC
  6. Called Help Desk
  7. Called SOC and their hold time was quoted about 5 min
  8. Went to meal/ break on time
  9. Read a disclosure
  10. Member compliment sent to supervisor
  11. Thanked member for military service
  12. Initiated a warm conference call
  13. Spoke to member whos last name started with V
  14. Member tells you a joke
  15. Member comes through ATS identified
  16. Member Place you on Hold
  17. Transferred call to correct department
  18. Update status verified contact information
  19. The Phonetic Alphabet is used incorrectly Ex D for Dolphin
  20. Added a CW
  21. First call resolution
  22. You get a member named John
  23. received a warm conference call
  24. Posted a funny/inspirational quote or meme in chat