(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Sent an OLC
Provided assistant in our group chat with manual link
First call resolution
Update status verified contact information
Member Place you on Hold
Sent a P2P
Initiated a warm conference call
Went to meal/ break on time
Member compliment sent to supervisor
Spoke to member whos last name started with V
You get a member named John
Called SOC and their hold time was quoted about 5 min
Read a disclosure
The Phonetic Alphabet is used incorrectly Ex D for Dolphin
Member tells you a joke
Member comes through ATS identified
Added a CW
Sent the member an email
received a warm conference call
Stated this call is being recorded for quality assurance
Transferred call to correct department
Posted a funny/inspirational quote or meme in chat
