Restateon 20calls in arowMake anemotionalconnectionAsk a storeassociateabout theirdayOffer adiscount on areorder for adamageditemBuild upon acustomer'sprojectscopeBuildupon aprojectscopeThree fulldays of100%NPSAsk thecustomerabouttheir dayRaiseyour NPSby 5%Sale over$1,500.00Seek teamleadassistance vs.supervisorassistanceRestatewithempathy100%ProcessQASurveyscriptingon 10 callsin a row100%Soft SkillsQA5 full daysof 100%NPSProvidesincereempathyMake atargetedsales offerTwo fulldays of100%NPSFind asubstituteitem for anout of stockitemSurveyscripting on20 calls in arow________ProvidepositiveempathyRestateon 5 callsin a row________Obtain aprojectscopeRestateon 20calls in arowMake anemotionalconnectionAsk a storeassociateabout theirdayOffer adiscount on areorder for adamageditemBuild upon acustomer'sprojectscopeBuildupon aprojectscopeThree fulldays of100%NPSAsk thecustomerabouttheir dayRaiseyour NPSby 5%Sale over$1,500.00Seek teamleadassistance vs.supervisorassistanceRestatewithempathy100%ProcessQASurveyscriptingon 10 callsin a row100%Soft SkillsQA5 full daysof 100%NPSProvidesincereempathyMake atargetedsales offerTwo fulldays of100%NPSFind asubstituteitem for anout of stockitemSurveyscripting on20 calls in arow________ProvidepositiveempathyRestateon 5 callsin a row________Obtain aprojectscope

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Restate on 20 calls in a row
  2. Make an emotional connection
  3. Ask a store associate about their day
  4. Offer a discount on a reorder for a damaged item
  5. Build upon a customer's project scope
  6. Build upon a project scope
  7. Three full days of 100% NPS
  8. Ask the customer about their day
  9. Raise your NPS by 5%
  10. Sale over $1,500.00
  11. Seek team lead assistance vs. supervisor assistance
  12. Restate with empathy
  13. 100% Process QA
  14. Survey scripting on 10 calls in a row
  15. 100% Soft Skills QA
  16. 5 full days of 100% NPS
  17. Provide sincere empathy
  18. Make a targeted sales offer
  19. Two full days of 100% NPS
  20. Find a substitute item for an out of stock item
  21. Survey scripting on 20 calls in a row ________
  22. Provide positive empathy
  23. Restate on 5 calls in a row ________
  24. Obtain a project scope