Seek teamleadassistance vs.supervisorassistanceProvidesincereempathySale over$1,500.00Surveyscripting on20 calls in arow________Two fulldays of100%NPSFind asubstituteitem for anout of stockitem5 full daysof 100%NPSAsk a storeassociateabout theirdayThree fulldays of100%NPS100%Soft SkillsQAObtain aprojectscopeRaiseyour NPSby 5%Restateon 20calls in arowMake atargetedsales offerBuildupon aprojectscopeSurveyscriptingon 10 callsin a rowRestatewithempathyBuild upon acustomer'sprojectscopeRestateon 5 callsin a row________ProvidepositiveempathyOffer adiscount on areorder for adamageditemMake anemotionalconnectionAsk thecustomerabouttheir day100%ProcessQASeek teamleadassistance vs.supervisorassistanceProvidesincereempathySale over$1,500.00Surveyscripting on20 calls in arow________Two fulldays of100%NPSFind asubstituteitem for anout of stockitem5 full daysof 100%NPSAsk a storeassociateabout theirdayThree fulldays of100%NPS100%Soft SkillsQAObtain aprojectscopeRaiseyour NPSby 5%Restateon 20calls in arowMake atargetedsales offerBuildupon aprojectscopeSurveyscriptingon 10 callsin a rowRestatewithempathyBuild upon acustomer'sprojectscopeRestateon 5 callsin a row________ProvidepositiveempathyOffer adiscount on areorder for adamageditemMake anemotionalconnectionAsk thecustomerabouttheir day100%ProcessQA

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Seek team lead assistance vs. supervisor assistance
  2. Provide sincere empathy
  3. Sale over $1,500.00
  4. Survey scripting on 20 calls in a row ________
  5. Two full days of 100% NPS
  6. Find a substitute item for an out of stock item
  7. 5 full days of 100% NPS
  8. Ask a store associate about their day
  9. Three full days of 100% NPS
  10. 100% Soft Skills QA
  11. Obtain a project scope
  12. Raise your NPS by 5%
  13. Restate on 20 calls in a row
  14. Make a targeted sales offer
  15. Build upon a project scope
  16. Survey scripting on 10 calls in a row
  17. Restate with empathy
  18. Build upon a customer's project scope
  19. Restate on 5 calls in a row ________
  20. Provide positive empathy
  21. Offer a discount on a reorder for a damaged item
  22. Make an emotional connection
  23. Ask the customer about their day
  24. 100% Process QA