(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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5 full days of 100% NPS
Build upon a customer's project scope
Survey scripting on 10 calls in a row
Restate on 20 calls in a row
Offer a discount on a reorder for a damaged item
Make a targeted sales offer
100% Soft Skills QA
Raise your NPS by 5%
Provide positive empathy
100% Process QA
Ask the customer about their day
Two full days of 100% NPS
Build upon a project scope
Restate with empathy
Three full days of 100% NPS
Sale over $1,500.00
Seek team lead assistance vs. supervisor assistance