(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Survey scripting on 10 calls in a row
Offer a discount on a reorder for a damaged item
Build upon a customer's project scope
5 full days of 100% NPS
Survey scripting on 20 calls in a row ________
Sale over $1,500.00
Raise your NPS by 5%
Make an emotional connection
100% Soft Skills QA
Restate on 20 calls in a row
Provide sincere empathy
Restate with empathy
Build upon a project scope
Provide positive empathy
Three full days of 100% NPS
Find a substitute item for an out of stock item
100% Process QA
Ask a store associate about their day
Ask the customer about their day
Seek team lead assistance vs. supervisor assistance