Sale over$1,500.00Buildupon aprojectscopeMake atargetedsales offerProvidesincereempathy5 full daysof 100%NPSRaiseyour NPSby 5%Three fulldays of100%NPSAsk thecustomerabouttheir daySeek teamleadassistance vs.supervisorassistanceAsk a storeassociateabout theirdayRestatewithempathyMake anemotionalconnectionFind asubstituteitem for anout of stockitem100%ProcessQABuild upon acustomer'sprojectscopeRestateon 20calls in arowTwo fulldays of100%NPSObtain aprojectscopeOffer adiscount on areorder for adamageditemRestateon 5 callsin a row________ProvidepositiveempathySurveyscriptingon 10 callsin a rowSurveyscripting on20 calls in arow________100%Soft SkillsQASale over$1,500.00Buildupon aprojectscopeMake atargetedsales offerProvidesincereempathy5 full daysof 100%NPSRaiseyour NPSby 5%Three fulldays of100%NPSAsk thecustomerabouttheir daySeek teamleadassistance vs.supervisorassistanceAsk a storeassociateabout theirdayRestatewithempathyMake anemotionalconnectionFind asubstituteitem for anout of stockitem100%ProcessQABuild upon acustomer'sprojectscopeRestateon 20calls in arowTwo fulldays of100%NPSObtain aprojectscopeOffer adiscount on areorder for adamageditemRestateon 5 callsin a row________ProvidepositiveempathySurveyscriptingon 10 callsin a rowSurveyscripting on20 calls in arow________100%Soft SkillsQA

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sale over $1,500.00
  2. Build upon a project scope
  3. Make a targeted sales offer
  4. Provide sincere empathy
  5. 5 full days of 100% NPS
  6. Raise your NPS by 5%
  7. Three full days of 100% NPS
  8. Ask the customer about their day
  9. Seek team lead assistance vs. supervisor assistance
  10. Ask a store associate about their day
  11. Restate with empathy
  12. Make an emotional connection
  13. Find a substitute item for an out of stock item
  14. 100% Process QA
  15. Build upon a customer's project scope
  16. Restate on 20 calls in a row
  17. Two full days of 100% NPS
  18. Obtain a project scope
  19. Offer a discount on a reorder for a damaged item
  20. Restate on 5 calls in a row ________
  21. Provide positive empathy
  22. Survey scripting on 10 calls in a row
  23. Survey scripting on 20 calls in a row ________
  24. 100% Soft Skills QA