Surveyscripting on20 calls in arow________ProvidesincereempathyAsk thecustomerabouttheir dayProvidepositiveempathy100%ProcessQASurveyscriptingon 10 callsin a row100%Soft SkillsQABuildupon aprojectscopeSale over$1,500.00Build upon acustomer'sprojectscopeThree fulldays of100%NPSRaiseyour NPSby 5%RestatewithempathyRestateon 5 callsin a row________Make anemotionalconnectionAsk a storeassociateabout theirdayRestateon 20calls in arowObtain aprojectscopeSeek teamleadassistance vs.supervisorassistance5 full daysof 100%NPSFind asubstituteitem for anout of stockitemTwo fulldays of100%NPSMake atargetedsales offerOffer adiscount on areorder for adamageditemSurveyscripting on20 calls in arow________ProvidesincereempathyAsk thecustomerabouttheir dayProvidepositiveempathy100%ProcessQASurveyscriptingon 10 callsin a row100%Soft SkillsQABuildupon aprojectscopeSale over$1,500.00Build upon acustomer'sprojectscopeThree fulldays of100%NPSRaiseyour NPSby 5%RestatewithempathyRestateon 5 callsin a row________Make anemotionalconnectionAsk a storeassociateabout theirdayRestateon 20calls in arowObtain aprojectscopeSeek teamleadassistance vs.supervisorassistance5 full daysof 100%NPSFind asubstituteitem for anout of stockitemTwo fulldays of100%NPSMake atargetedsales offerOffer adiscount on areorder for adamageditem

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Survey scripting on 20 calls in a row ________
  2. Provide sincere empathy
  3. Ask the customer about their day
  4. Provide positive empathy
  5. 100% Process QA
  6. Survey scripting on 10 calls in a row
  7. 100% Soft Skills QA
  8. Build upon a project scope
  9. Sale over $1,500.00
  10. Build upon a customer's project scope
  11. Three full days of 100% NPS
  12. Raise your NPS by 5%
  13. Restate with empathy
  14. Restate on 5 calls in a row ________
  15. Make an emotional connection
  16. Ask a store associate about their day
  17. Restate on 20 calls in a row
  18. Obtain a project scope
  19. Seek team lead assistance vs. supervisor assistance
  20. 5 full days of 100% NPS
  21. Find a substitute item for an out of stock item
  22. Two full days of 100% NPS
  23. Make a targeted sales offer
  24. Offer a discount on a reorder for a damaged item