Offer adiscount on areorder for adamageditemSeek teamleadassistance vs.supervisorassistanceRestateon 20calls in arowTwo fulldays of100%NPSSurveyscripting on20 calls in arow________100%ProcessQAMake anemotionalconnectionAsk thecustomerabouttheir dayProvidesincereempathyBuildupon aprojectscopeSurveyscriptingon 10 callsin a row5 full daysof 100%NPSMake atargetedsales offerAsk a storeassociateabout theirdayRaiseyour NPSby 5%RestatewithempathyBuild upon acustomer'sprojectscopeProvidepositiveempathySale over$1,500.00Three fulldays of100%NPSFind asubstituteitem for anout of stockitemRestateon 5 callsin a row________Obtain aprojectscope100%Soft SkillsQAOffer adiscount on areorder for adamageditemSeek teamleadassistance vs.supervisorassistanceRestateon 20calls in arowTwo fulldays of100%NPSSurveyscripting on20 calls in arow________100%ProcessQAMake anemotionalconnectionAsk thecustomerabouttheir dayProvidesincereempathyBuildupon aprojectscopeSurveyscriptingon 10 callsin a row5 full daysof 100%NPSMake atargetedsales offerAsk a storeassociateabout theirdayRaiseyour NPSby 5%RestatewithempathyBuild upon acustomer'sprojectscopeProvidepositiveempathySale over$1,500.00Three fulldays of100%NPSFind asubstituteitem for anout of stockitemRestateon 5 callsin a row________Obtain aprojectscope100%Soft SkillsQA

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer a discount on a reorder for a damaged item
  2. Seek team lead assistance vs. supervisor assistance
  3. Restate on 20 calls in a row
  4. Two full days of 100% NPS
  5. Survey scripting on 20 calls in a row ________
  6. 100% Process QA
  7. Make an emotional connection
  8. Ask the customer about their day
  9. Provide sincere empathy
  10. Build upon a project scope
  11. Survey scripting on 10 calls in a row
  12. 5 full days of 100% NPS
  13. Make a targeted sales offer
  14. Ask a store associate about their day
  15. Raise your NPS by 5%
  16. Restate with empathy
  17. Build upon a customer's project scope
  18. Provide positive empathy
  19. Sale over $1,500.00
  20. Three full days of 100% NPS
  21. Find a substitute item for an out of stock item
  22. Restate on 5 calls in a row ________
  23. Obtain a project scope
  24. 100% Soft Skills QA