QA BINGO

QA BINGO Card
Preview

This bingo card has a free space and 24 words: Raise your NPS by 5%, Sale over $1,500.00, Restate on 5 calls in a row ________, Two full days of 100% NPS, Ask the customer about their day, Survey scripting on 20 calls in a row ________, 100% Soft Skills QA, Build upon a customer's project scope, Seek team lead assistance vs. supervisor assistance, Three full days of 100% NPS, Restate with empathy, Offer a discount on a reorder for a damaged item, Find a substitute item for an out of stock item, Obtain a project scope, Build upon a project scope, Make a targeted sales offer, Provide sincere empathy, Restate on 20 calls in a row, Survey scripting on 10 calls in a row, Make an emotional connection, Ask a store associate about their day, 100% Process QA, Provide positive empathy and 5 full days of 100% NPS.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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