What werethe rates thatyou wereexpecting?How can wehelp youreach yourgoals?What are thefees associatedwith the ratesyou’ve beenseeing?What doesthe idealprocess looklike to you?What can wecould do toearn yourbusinesstoday?Point out thevarious feeswe don’tchargeWhat factorsare importantin choosing alenderbesides cost?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?What isholding youback fromlocking yourrate today?Whereelse haveyou beenshopping?Commenton arecentbirthdayHow hasyourshoppingexperiencebeen so far?Have ratesgone up ordown sinceyou startedlooking?What isyourgoal?How didyou hearaboutBetter?How do yousee thisoptionbenefittingyou?Why do youfeel thatrefinancingis not worthit right now?Is this yourfirst timerefinancingor buying ahome?Since everythinglooks good, let’smove over totasks & lock therate!How long doyou plan tolive in yourhome?Any time youcan savemoney it’s agood idea,right?Comparepredictingrates topredictingstock marketDo you have anofficial LE from theother lender so wecan compareapples to apples?Ask aboutkids or petsyou can hearin thebackgroundWhat werethe rates thatyou wereexpecting?How can wehelp youreach yourgoals?What are thefees associatedwith the ratesyou’ve beenseeing?What doesthe idealprocess looklike to you?What can wecould do toearn yourbusinesstoday?Point out thevarious feeswe don’tchargeWhat factorsare importantin choosing alenderbesides cost?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?What isholding youback fromlocking yourrate today?Whereelse haveyou beenshopping?Commenton arecentbirthdayHow hasyourshoppingexperiencebeen so far?Have ratesgone up ordown sinceyou startedlooking?What isyourgoal?How didyou hearaboutBetter?How do yousee thisoptionbenefittingyou?Why do youfeel thatrefinancingis not worthit right now?Is this yourfirst timerefinancingor buying ahome?Since everythinglooks good, let’smove over totasks & lock therate!How long doyou plan tolive in yourhome?Any time youcan savemoney it’s agood idea,right?Comparepredictingrates topredictingstock marketDo you have anofficial LE from theother lender so wecan compareapples to apples?Ask aboutkids or petsyou can hearin thebackground

Flex Lingo Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What were the rates that you were expecting?
  2. How can we help you reach your goals?
  3. What are the fees associated with the rates you’ve been seeing?
  4. What does the ideal process look like to you?
  5. What can we could do to earn your business today?
  6. Point out the various fees we don’t charge
  7. What factors are important in choosing a lender besides cost?
  8. Do you want to conference your spouse in so we can go ahead & answer any questions?
  9. What is holding you back from locking your rate today?
  10. Where else have you been shopping?
  11. Comment on a recent birthday
  12. How has your shopping experience been so far?
  13. Have rates gone up or down since you started looking?
  14. What is your goal?
  15. How did you hear about Better?
  16. How do you see this option benefitting you?
  17. Why do you feel that refinancing is not worth it right now?
  18. Is this your first time refinancing or buying a home?
  19. Since everything looks good, let’s move over to tasks & lock the rate!
  20. How long do you plan to live in your home?
  21. Any time you can save money it’s a good idea, right?
  22. Compare predicting rates to predicting stock market
  23. Do you have an official LE from the other lender so we can compare apples to apples?
  24. Ask about kids or pets you can hear in the background