What are thefees associatedwith the ratesyou’ve beenseeing?How hasyourshoppingexperiencebeen so far?How long doyou plan tolive in yourhome?Commenton arecentbirthdayWhat doesthe idealprocess looklike to you?Is this yourfirst timerefinancingor buying ahome?Have ratesgone up ordown sinceyou startedlooking?What isholding youback fromlocking yourrate today?What isyourgoal?What factorsare importantin choosing alenderbesides cost?What can wecould do toearn yourbusinesstoday?What werethe rates thatyou wereexpecting?How do yousee thisoptionbenefittingyou?Do you have anofficial LE from theother lender so wecan compareapples to apples?Point out thevarious feeswe don’tchargeAny time youcan savemoney it’s agood idea,right?Whereelse haveyou beenshopping?How didyou hearaboutBetter?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?Since everythinglooks good, let’smove over totasks & lock therate!Why do youfeel thatrefinancingis not worthit right now?Ask aboutkids or petsyou can hearin thebackgroundComparepredictingrates topredictingstock marketHow can wehelp youreach yourgoals?What are thefees associatedwith the ratesyou’ve beenseeing?How hasyourshoppingexperiencebeen so far?How long doyou plan tolive in yourhome?Commenton arecentbirthdayWhat doesthe idealprocess looklike to you?Is this yourfirst timerefinancingor buying ahome?Have ratesgone up ordown sinceyou startedlooking?What isholding youback fromlocking yourrate today?What isyourgoal?What factorsare importantin choosing alenderbesides cost?What can wecould do toearn yourbusinesstoday?What werethe rates thatyou wereexpecting?How do yousee thisoptionbenefittingyou?Do you have anofficial LE from theother lender so wecan compareapples to apples?Point out thevarious feeswe don’tchargeAny time youcan savemoney it’s agood idea,right?Whereelse haveyou beenshopping?How didyou hearaboutBetter?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?Since everythinglooks good, let’smove over totasks & lock therate!Why do youfeel thatrefinancingis not worthit right now?Ask aboutkids or petsyou can hearin thebackgroundComparepredictingrates topredictingstock marketHow can wehelp youreach yourgoals?

Flex Lingo Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What are the fees associated with the rates you’ve been seeing?
  2. How has your shopping experience been so far?
  3. How long do you plan to live in your home?
  4. Comment on a recent birthday
  5. What does the ideal process look like to you?
  6. Is this your first time refinancing or buying a home?
  7. Have rates gone up or down since you started looking?
  8. What is holding you back from locking your rate today?
  9. What is your goal?
  10. What factors are important in choosing a lender besides cost?
  11. What can we could do to earn your business today?
  12. What were the rates that you were expecting?
  13. How do you see this option benefitting you?
  14. Do you have an official LE from the other lender so we can compare apples to apples?
  15. Point out the various fees we don’t charge
  16. Any time you can save money it’s a good idea, right?
  17. Where else have you been shopping?
  18. How did you hear about Better?
  19. Do you want to conference your spouse in so we can go ahead & answer any questions?
  20. Since everything looks good, let’s move over to tasks & lock the rate!
  21. Why do you feel that refinancing is not worth it right now?
  22. Ask about kids or pets you can hear in the background
  23. Compare predicting rates to predicting stock market
  24. How can we help you reach your goals?