(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What were the rates that you were expecting?
Point out the various fees we don’t charge
Ask about kids or pets you can hear in the background
What is holding you back from locking your rate today?
Is this your first time refinancing or buying a home?
Have rates gone up or down since you started looking?
How did you hear about Better?
Do you want to conference your spouse in so we can go ahead & answer any questions?
How do you see this option benefitting you?
Any time you can save money it’s a good idea, right?
Why do you feel that refinancing is not worth it right now?
How can we help you reach your goals?
What factors are important in choosing a lender besides cost?
Comment on a recent birthday
Where else have you been shopping?
How long do you plan to live in your home?
What does the ideal process look like to you?
What is your goal?
Since everything looks good, let’s move over to tasks & lock the rate!
What can we could do to earn your business today?
How has your shopping experience been so far?
Compare predicting rates to predicting stock market
What are the fees associated with the rates you’ve been seeing?
Do you have an official LE from the other lender so we can compare apples to apples?