What werethe rates thatyou wereexpecting?Since everythinglooks good, let’smove over totasks & lock therate!What doesthe idealprocess looklike to you?Point out thevarious feeswe don’tchargeHow hasyourshoppingexperiencebeen so far?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?How didyou hearaboutBetter?Comparepredictingrates topredictingstock marketHow can wehelp youreach yourgoals?Any time youcan savemoney it’s agood idea,right?What are thefees associatedwith the ratesyou’ve beenseeing?What can wecould do toearn yourbusinesstoday?Have ratesgone up ordown sinceyou startedlooking?Why do youfeel thatrefinancingis not worthit right now?Do you have anofficial LE from theother lender so wecan compareapples to apples?What isholding youback fromlocking yourrate today?How do yousee thisoptionbenefittingyou?Commenton arecentbirthdayIs this yourfirst timerefinancingor buying ahome?How long doyou plan tolive in yourhome?Whereelse haveyou beenshopping?Ask aboutkids or petsyou can hearin thebackgroundWhat factorsare importantin choosing alenderbesides cost?What isyourgoal?What werethe rates thatyou wereexpecting?Since everythinglooks good, let’smove over totasks & lock therate!What doesthe idealprocess looklike to you?Point out thevarious feeswe don’tchargeHow hasyourshoppingexperiencebeen so far?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?How didyou hearaboutBetter?Comparepredictingrates topredictingstock marketHow can wehelp youreach yourgoals?Any time youcan savemoney it’s agood idea,right?What are thefees associatedwith the ratesyou’ve beenseeing?What can wecould do toearn yourbusinesstoday?Have ratesgone up ordown sinceyou startedlooking?Why do youfeel thatrefinancingis not worthit right now?Do you have anofficial LE from theother lender so wecan compareapples to apples?What isholding youback fromlocking yourrate today?How do yousee thisoptionbenefittingyou?Commenton arecentbirthdayIs this yourfirst timerefinancingor buying ahome?How long doyou plan tolive in yourhome?Whereelse haveyou beenshopping?Ask aboutkids or petsyou can hearin thebackgroundWhat factorsare importantin choosing alenderbesides cost?What isyourgoal?

Flex Lingo Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What were the rates that you were expecting?
  2. Since everything looks good, let’s move over to tasks & lock the rate!
  3. What does the ideal process look like to you?
  4. Point out the various fees we don’t charge
  5. How has your shopping experience been so far?
  6. Do you want to conference your spouse in so we can go ahead & answer any questions?
  7. How did you hear about Better?
  8. Compare predicting rates to predicting stock market
  9. How can we help you reach your goals?
  10. Any time you can save money it’s a good idea, right?
  11. What are the fees associated with the rates you’ve been seeing?
  12. What can we could do to earn your business today?
  13. Have rates gone up or down since you started looking?
  14. Why do you feel that refinancing is not worth it right now?
  15. Do you have an official LE from the other lender so we can compare apples to apples?
  16. What is holding you back from locking your rate today?
  17. How do you see this option benefitting you?
  18. Comment on a recent birthday
  19. Is this your first time refinancing or buying a home?
  20. How long do you plan to live in your home?
  21. Where else have you been shopping?
  22. Ask about kids or pets you can hear in the background
  23. What factors are important in choosing a lender besides cost?
  24. What is your goal?