(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What is your goal?
Comment on a recent birthday
What factors are important in choosing a lender besides cost?
Where else have you been shopping?
Compare predicting rates to predicting stock market
Is this your first time refinancing or buying a home?
What is holding you back from locking your rate today?
How long do you plan to live in your home?
What are the fees associated with the rates you’ve been seeing?
Have rates gone up or down since you started looking?
How did you hear about Better?
Do you have an official LE from the other lender so we can compare apples to apples?
What were the rates that you were expecting?
Any time you can save money it’s a good idea, right?
Point out the various fees we don’t charge
Why do you feel that refinancing is not worth it right now?
What can we could do to earn your business today?
What does the ideal process look like to you?
Ask about kids or pets you can hear in the background
Do you want to conference your spouse in so we can go ahead & answer any questions?
How do you see this option benefitting you?
How can we help you reach your goals?
How has your shopping experience been so far?
Since everything looks good, let’s move over to tasks & lock the rate!