What werethe rates thatyou wereexpecting?Point out thevarious feeswe don’tchargeAsk aboutkids or petsyou can hearin thebackgroundWhat isholding youback fromlocking yourrate today?Is this yourfirst timerefinancingor buying ahome?Have ratesgone up ordown sinceyou startedlooking?How didyou hearaboutBetter?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?How do yousee thisoptionbenefittingyou?Any time youcan savemoney it’s agood idea,right?Why do youfeel thatrefinancingis not worthit right now?How can wehelp youreach yourgoals?What factorsare importantin choosing alenderbesides cost?Commenton arecentbirthdayWhereelse haveyou beenshopping?How long doyou plan tolive in yourhome?What doesthe idealprocess looklike to you?What isyourgoal?Since everythinglooks good, let’smove over totasks & lock therate!What can wecould do toearn yourbusinesstoday?How hasyourshoppingexperiencebeen so far?Comparepredictingrates topredictingstock marketWhat are thefees associatedwith the ratesyou’ve beenseeing?Do you have anofficial LE from theother lender so wecan compareapples to apples?What werethe rates thatyou wereexpecting?Point out thevarious feeswe don’tchargeAsk aboutkids or petsyou can hearin thebackgroundWhat isholding youback fromlocking yourrate today?Is this yourfirst timerefinancingor buying ahome?Have ratesgone up ordown sinceyou startedlooking?How didyou hearaboutBetter?Do you want toconference yourspouse in so wecan go ahead &answer anyquestions?How do yousee thisoptionbenefittingyou?Any time youcan savemoney it’s agood idea,right?Why do youfeel thatrefinancingis not worthit right now?How can wehelp youreach yourgoals?What factorsare importantin choosing alenderbesides cost?Commenton arecentbirthdayWhereelse haveyou beenshopping?How long doyou plan tolive in yourhome?What doesthe idealprocess looklike to you?What isyourgoal?Since everythinglooks good, let’smove over totasks & lock therate!What can wecould do toearn yourbusinesstoday?How hasyourshoppingexperiencebeen so far?Comparepredictingrates topredictingstock marketWhat are thefees associatedwith the ratesyou’ve beenseeing?Do you have anofficial LE from theother lender so wecan compareapples to apples?

Flex Lingo Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What were the rates that you were expecting?
  2. Point out the various fees we don’t charge
  3. Ask about kids or pets you can hear in the background
  4. What is holding you back from locking your rate today?
  5. Is this your first time refinancing or buying a home?
  6. Have rates gone up or down since you started looking?
  7. How did you hear about Better?
  8. Do you want to conference your spouse in so we can go ahead & answer any questions?
  9. How do you see this option benefitting you?
  10. Any time you can save money it’s a good idea, right?
  11. Why do you feel that refinancing is not worth it right now?
  12. How can we help you reach your goals?
  13. What factors are important in choosing a lender besides cost?
  14. Comment on a recent birthday
  15. Where else have you been shopping?
  16. How long do you plan to live in your home?
  17. What does the ideal process look like to you?
  18. What is your goal?
  19. Since everything looks good, let’s move over to tasks & lock the rate!
  20. What can we could do to earn your business today?
  21. How has your shopping experience been so far?
  22. Compare predicting rates to predicting stock market
  23. What are the fees associated with the rates you’ve been seeing?
  24. Do you have an official LE from the other lender so we can compare apples to apples?