(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Deferred payment for CM
If a CM is not registered online, encouraged them to do so.
Sent an adverse action letter
Used active share to enroll a cm into DPAY.
Used active share to send a payment confirmation
Chatty cm! Have a call over 20 minutes!
Offered to schedule payment with cbb.
Informed cm that they can set up alerts for their payment online.
Cm asks you to enroll into DPAY
Informed cm about their CBB or explained how it works.
Enrolled cm into temp. relief program (6m)
Used a friendly tone throughout the entire call.
Used active share to schedule a payment.
Used active share to send/review a statement.
A cm compliments you while on the call.
Calmed down a cm who was upset.
Acknowledged cm repeatedly.
Asked for all additional numbers
Asked probing questions for a cm who claims hardship
3 dpays in one day!
After enrolling into a program, told cm that they cant track their progress online.
