(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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3 dpays in one day!
Chatty cm! Have a call over 20 minutes!
Used active share to process debit card payment
If a CM is not registered online, encouraged them to do so.
Used active share for two calls in one day.
DPAY enrolled after rebuttal
Calmed down a cm who was upset.
Informed cm that they can set up alerts for their payment online.
Enrolled cm into temp. relief program (6m)
A cm compliments you while on the call.
After enrolling into a program, told cm that they cant track their progress online.
Offered to schedule payment with cbb.
Used active share to send/review a statement.
Asked probing questions for a cm who claims hardship
Used active share to enroll a cm into DPAY.
Used a friendly tone throughout the entire call.
Asked for all additional numbers
Used active share to schedule a payment.
Informed cm about their CBB or explained how it works.
