(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A cm compliments you while on the call.
Used active share to schedule a payment.
Used active share to enroll a cm into DPAY.
Chatty cm! Have a call over 20 minutes!
Deferred payment for CM
Used a friendly tone throughout the entire call.
Used active share to send/review a statement.
DPAY enrolled after rebuttal
Used active share to send a payment confirmation
Offered to schedule payment with cbb.
Calmed down a cm who was upset.
Asked probing questions for a cm who claims hardship
Enrolled cm into temp. relief program (6m)
Informed cm that they can set up alerts for their payment online.
Sent an adverse action letter
Asked for all additional numbers
Cm asks you to enroll into DPAY
Acknowledged cm repeatedly.
3 dpays in one day!
After enrolling into a program, told cm that they cant track their progress online.
Informed cm about their CBB or explained how it works.
Used active share for two calls in one day.
Used active share to process debit card payment
If a CM is not registered online, encouraged them to do so.