(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used a friendly tone throughout the entire call.
Used active share for two calls in one day.
After enrolling into a program, told cm that they cant track their progress online.
3 dpays in one day!
Calmed down a cm who was upset.
If a CM is not registered online, encouraged them to do so.
Used active share to process debit card payment
Deferred payment for CM
DPAY enrolled after rebuttal
Cm asks you to enroll into DPAY
Used active share to send/review a statement.
A cm compliments you while on the call.
Chatty cm! Have a call over 20 minutes!
Used active share to schedule a payment.
Used active share to enroll a cm into DPAY.
Used active share to send a payment confirmation
Asked probing questions for a cm who claims hardship
Informed cm about their CBB or explained how it works.
Informed cm that they can set up alerts for their payment online.
