(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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3 dpays in one day!
Used active share to send/review a statement.
Enrolled cm into temp. relief program (6m)
Offered to schedule payment with cbb.
Used active share to schedule a payment.
Used active share for two calls in one day.
Asked probing questions for a cm who claims hardship
Deferred payment for CM
Informed cm about their CBB or explained how it works.
DPAY enrolled after rebuttal
Used active share to process debit card payment
Informed cm that they can set up alerts for their payment online.
Asked for all additional numbers
Sent an adverse action letter
Used a friendly tone throughout the entire call.
If a CM is not registered online, encouraged them to do so.
Used active share to enroll a cm into DPAY.
Acknowledged cm repeatedly.
Cm asks you to enroll into DPAY
Chatty cm! Have a call over 20 minutes!
A cm compliments you while on the call.
Calmed down a cm who was upset.
Used active share to send a payment confirmation
After enrolling into a program, told cm that they cant track their progress online.
