(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calmed down a cm who was upset.
3 dpays in one day!
Chatty cm! Have a call over 20 minutes!
DPAY enrolled after rebuttal
Used active share to process debit card payment
Informed cm that they can set up alerts for their payment online.
Sent an adverse action letter
Asked for all additional numbers
Acknowledged cm repeatedly.
Used active share to send/review a statement.
Asked probing questions for a cm who claims hardship
Deferred payment for CM
Used active share to send a payment confirmation
A cm compliments you while on the call.
After enrolling into a program, told cm that they cant track their progress online.
Used active share to schedule a payment.
Cm asks you to enroll into DPAY
Used active share for two calls in one day.
If a CM is not registered online, encouraged them to do so.
Enrolled cm into temp. relief program (6m)
Used a friendly tone throughout the entire call.
Informed cm about their CBB or explained how it works.
