(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Acknowledged cm repeatedly.
DPAY enrolled after rebuttal
Deferred payment for CM
Asked probing questions for a cm who claims hardship
Used a friendly tone throughout the entire call.
Used active share for two calls in one day.
After enrolling into a program, told cm that they cant track their progress online.
Used active share to process debit card payment
Used active share to send/review a statement.
Used active share to schedule a payment.
Calmed down a cm who was upset.
Chatty cm! Have a call over 20 minutes!
Used active share to send a payment confirmation
Offered to schedule payment with cbb.
3 dpays in one day!
Sent an adverse action letter
Used active share to enroll a cm into DPAY.
A cm compliments you while on the call.
Asked for all additional numbers
Enrolled cm into temp. relief program (6m)
Informed cm that they can set up alerts for their payment online.
Informed cm about their CBB or explained how it works.
If a CM is not registered online, encouraged them to do so.
