(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
After enrolling into a program, told cm that they cant track their progress online.
Chatty cm! Have a call over 20 minutes!
DPAY enrolled after rebuttal
3 dpays in one day!
Used active share to schedule a payment.
Sent an adverse action letter
A cm compliments you while on the call.
Used active share to send a payment confirmation
Offered to schedule payment with cbb.
Enrolled cm into temp. relief program (6m)
Calmed down a cm who was upset.
Used active share to enroll a cm into DPAY.
Used active share for two calls in one day.
If a CM is not registered online, encouraged them to do so.
Used a friendly tone throughout the entire call.
Informed cm about their CBB or explained how it works.
Deferred payment for CM
Asked for all additional numbers
Informed cm that they can set up alerts for their payment online.
Asked probing questions for a cm who claims hardship
