(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used active share to send a payment confirmation
Used active share to send/review a statement.
Offered to schedule payment with cbb.
After enrolling into a program, told cm that they cant track their progress online.
Asked for all additional numbers
Informed cm about their CBB or explained how it works.
Used active share for two calls in one day.
Cm asks you to enroll into DPAY
Sent an adverse action letter
Informed cm that they can set up alerts for their payment online.
Enrolled cm into temp. relief program (6m)
Used active share to schedule a payment.
Used a friendly tone throughout the entire call.
Calmed down a cm who was upset.
A cm compliments you while on the call.
If a CM is not registered online, encouraged them to do so.
Acknowledged cm repeatedly.
Chatty cm! Have a call over 20 minutes!
Used active share to process debit card payment
3 dpays in one day!
Asked probing questions for a cm who claims hardship
