(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Asked for all additional numbers
Asked probing questions for a cm who claims hardship
Used active share to schedule a payment.
3 dpays in one day!
Used a friendly tone throughout the entire call.
Enrolled cm into temp. relief program (6m)
Sent an adverse action letter
Deferred payment for CM
Used active share to enroll a cm into DPAY.
After enrolling into a program, told cm that they cant track their progress online.
A cm compliments you while on the call.
Informed cm about their CBB or explained how it works.
Chatty cm! Have a call over 20 minutes!
DPAY enrolled after rebuttal
Acknowledged cm repeatedly.
Offered to schedule payment with cbb.
Informed cm that they can set up alerts for their payment online.
Used active share to send/review a statement.
Used active share for two calls in one day.
Used active share to send a payment confirmation
Cm asks you to enroll into DPAY
Used active share to process debit card payment
Calmed down a cm who was upset.
If a CM is not registered online, encouraged them to do so.