(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A cm compliments you while on the call.
Used active share to send a payment confirmation
Informed cm that they can set up alerts for their payment online.
If a CM is not registered online, encouraged them to do so.
DPAY enrolled after rebuttal
Offered to schedule payment with cbb.
Sent an adverse action letter
Asked for all additional numbers
Chatty cm! Have a call over 20 minutes!
Used active share to send/review a statement.
Informed cm about their CBB or explained how it works.
Used active share for two calls in one day.
Deferred payment for CM
3 dpays in one day!
After enrolling into a program, told cm that they cant track their progress online.
Used active share to enroll a cm into DPAY.
Used active share to schedule a payment.
Acknowledged cm repeatedly.
Used active share to process debit card payment
Calmed down a cm who was upset.
Cm asks you to enroll into DPAY
Enrolled cm into temp. relief program (6m)
Asked probing questions for a cm who claims hardship
