When will I receive payment? Is ___ on the call? You'll need to open a SR We're custom / need an exception Sorry, I was on mute What's the impact? We need to escalate this That is not an acceptable answer Let me search my email We have an issue. Sorry, go ahead Is that in Houston? What's the setup again? (crying baby or barking dog) (sound of someone typing furiously) Approval Requested / Received Sorry I'm late We'll need to re-run that Which LOBs does this effect? It should be a core competency of the PBM Sorry guys, I've got to jump to another call Where are my reports? stop the bleeding What's the ETA on that? When will I receive payment? Is ___ on the call? You'll need to open a SR We're custom / need an exception Sorry, I was on mute What's the impact? We need to escalate this That is not an acceptable answer Let me search my email We have an issue. Sorry, go ahead Is that in Houston? What's the setup again? (crying baby or barking dog) (sound of someone typing furiously) Approval Requested / Received Sorry I'm late We'll need to re-run that Which LOBs does this effect? It should be a core competency of the PBM Sorry guys, I've got to jump to another call Where are my reports? stop the bleeding What's the ETA on that?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
When will I receive payment?
Is ___ on the call?
You'll need to open a SR
We're custom / need an exception
Sorry, I was on mute
What's the impact?
We need to escalate this
That is not an acceptable answer
Let me search my email
We have an issue.
Sorry, go ahead
Is that in Houston?
What's the setup again?
(crying baby or barking dog)
(sound of someone typing furiously)
Approval Requested / Received
Sorry I'm late
We'll need to re-run that
Which LOBs does this effect?
It should be a core competency of the PBM
Sorry guys, I've got to jump to another call
Where are my reports?
stop the bleeding
What's the ETA on that?