Sorry, I was on mute Sorry guys, I've got to jump to another call Is ___ on the call? What's the setup again? (crying baby or barking dog) That is not an acceptable answer What's the impact? Is that in Houston? Sorry, go ahead When will I receive payment? It should be a core competency of the PBM stop the bleeding We have an issue. Where are my reports? Which LOBs does this effect? We're custom / need an exception We'll need to re-run that What's the ETA on that? (sound of someone typing furiously) You'll need to open a SR Let me search my email We need to escalate this Approval Requested / Received Sorry I'm late Sorry, I was on mute Sorry guys, I've got to jump to another call Is ___ on the call? What's the setup again? (crying baby or barking dog) That is not an acceptable answer What's the impact? Is that in Houston? Sorry, go ahead When will I receive payment? It should be a core competency of the PBM stop the bleeding We have an issue. Where are my reports? Which LOBs does this effect? We're custom / need an exception We'll need to re-run that What's the ETA on that? (sound of someone typing furiously) You'll need to open a SR Let me search my email We need to escalate this Approval Requested / Received Sorry I'm late
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sorry, I was on mute
Sorry guys, I've got to jump to another call
Is ___ on the call?
What's the setup again?
(crying baby or barking dog)
That is not an acceptable answer
What's the impact?
Is that in Houston?
Sorry, go ahead
When will I receive payment?
It should be a core competency of the PBM
stop the bleeding
We have an issue.
Where are my reports?
Which LOBs does this effect?
We're custom / need an exception
We'll need to re-run that
What's the ETA on that?
(sound of someone typing furiously)
You'll need to open a SR
Let me search my email
We need to escalate this
Approval Requested / Received
Sorry I'm late