We'll need to re-run that What's the impact? stop the bleeding Let me search my email Is ___ on the call? That is not an acceptable answer You'll need to open a SR When will I receive payment? What's the setup again? What's the ETA on that? Which LOBs does this effect? We have an issue. Sorry, I was on mute Sorry, go ahead Sorry guys, I've got to jump to another call We need to escalate this Sorry I'm late Is that in Houston? We're custom / need an exception (crying baby or barking dog) Where are my reports? Approval Requested / Received It should be a core competency of the PBM (sound of someone typing furiously) We'll need to re-run that What's the impact? stop the bleeding Let me search my email Is ___ on the call? That is not an acceptable answer You'll need to open a SR When will I receive payment? What's the setup again? What's the ETA on that? Which LOBs does this effect? We have an issue. Sorry, I was on mute Sorry, go ahead Sorry guys, I've got to jump to another call We need to escalate this Sorry I'm late Is that in Houston? We're custom / need an exception (crying baby or barking dog) Where are my reports? Approval Requested / Received It should be a core competency of the PBM (sound of someone typing furiously)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
We'll need to re-run that
What's the impact?
stop the bleeding
Let me search my email
Is ___ on the call?
That is not an acceptable answer
You'll need to open a SR
When will I receive payment?
What's the setup again?
What's the ETA on that?
Which LOBs does this effect?
We have an issue.
Sorry, I was on mute
Sorry, go ahead
Sorry guys, I've got to jump to another call
We need to escalate this
Sorry I'm late
Is that in Houston?
We're custom / need an exception
(crying baby or barking dog)
Where are my reports?
Approval Requested / Received
It should be a core competency of the PBM
(sound of someone typing furiously)