We have an issue. You'll need to open a SR Sorry guys, I've got to jump to another call Is that in Houston? (sound of someone typing furiously) It should be a core competency of the PBM Approval Requested / Received Is ___ on the call? Sorry, I was on mute What's the ETA on that? (crying baby or barking dog) That is not an acceptable answer Sorry I'm late What's the impact? We're custom / need an exception When will I receive payment? Let me search my email We'll need to re-run that We need to escalate this Sorry, go ahead What's the setup again? Which LOBs does this effect? stop the bleeding Where are my reports? We have an issue. You'll need to open a SR Sorry guys, I've got to jump to another call Is that in Houston? (sound of someone typing furiously) It should be a core competency of the PBM Approval Requested / Received Is ___ on the call? Sorry, I was on mute What's the ETA on that? (crying baby or barking dog) That is not an acceptable answer Sorry I'm late What's the impact? We're custom / need an exception When will I receive payment? Let me search my email We'll need to re-run that We need to escalate this Sorry, go ahead What's the setup again? Which LOBs does this effect? stop the bleeding Where are my reports?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
We have an issue.
You'll need to open a SR
Sorry guys, I've got to jump to another call
Is that in Houston?
(sound of someone typing furiously)
It should be a core competency of the PBM
Approval Requested / Received
Is ___ on the call?
Sorry, I was on mute
What's the ETA on that?
(crying baby or barking dog)
That is not an acceptable answer
Sorry I'm late
What's the impact?
We're custom / need an exception
When will I receive payment?
Let me search my email
We'll need to re-run that
We need to escalate this
Sorry, go ahead
What's the setup again?
Which LOBs does this effect?
stop the bleeding
Where are my reports?