What's the impact? (sound of someone typing furiously) Where are my reports? We'll need to re-run that Sorry guys, I've got to jump to another call That is not an acceptable answer We have an issue. (crying baby or barking dog) Which LOBs does this effect? Approval Requested / Received When will I receive payment? Let me search my email What's the ETA on that? You'll need to open a SR Sorry, I was on mute Is ___ on the call? Is that in Houston? Sorry, go ahead stop the bleeding Sorry I'm late We need to escalate this It should be a core competency of the PBM What's the setup again? We're custom / need an exception What's the impact? (sound of someone typing furiously) Where are my reports? We'll need to re-run that Sorry guys, I've got to jump to another call That is not an acceptable answer We have an issue. (crying baby or barking dog) Which LOBs does this effect? Approval Requested / Received When will I receive payment? Let me search my email What's the ETA on that? You'll need to open a SR Sorry, I was on mute Is ___ on the call? Is that in Houston? Sorry, go ahead stop the bleeding Sorry I'm late We need to escalate this It should be a core competency of the PBM What's the setup again? We're custom / need an exception
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
What's the impact?
(sound of someone typing furiously)
Where are my reports?
We'll need to re-run that
Sorry guys, I've got to jump to another call
That is not an acceptable answer
We have an issue.
(crying baby or barking dog)
Which LOBs does this effect?
Approval Requested / Received
When will I receive payment?
Let me search my email
What's the ETA on that?
You'll need to open a SR
Sorry, I was on mute
Is ___ on the call?
Is that in Houston?
Sorry, go ahead
stop the bleeding
Sorry I'm late
We need to escalate this
It should be a core competency of the PBM
What's the setup again?
We're custom / need an exception