(cryingbaby orbarkingdog)ApprovalRequested/ ReceivedWhat'stheimpact?Whereare myreports?Sorry guys,I've got tojump toanother callWe'recustom /need anexceptionIs that inHouston?We needtoescalatethisWe'll needto re-runthatLet mesearchmy emailThat is notanacceptableanswerWhat'sthe ETAon that?stop thebleedingWe havean issue.Is ___on thecall?When willI receivepayment?Sorry,goaheadSorryI'm lateWhat'sthe setupagain?It should bea corecompetencyof the PBMYou'llneed toopen aSRWhichLOBsdoes thiseffect?Sorry, Iwas onmute(sound ofsomeonetypingfuriously)(cryingbaby orbarkingdog)ApprovalRequested/ ReceivedWhat'stheimpact?Whereare myreports?Sorry guys,I've got tojump toanother callWe'recustom /need anexceptionIs that inHouston?We needtoescalatethisWe'll needto re-runthatLet mesearchmy emailThat is notanacceptableanswerWhat'sthe ETAon that?stop thebleedingWe havean issue.Is ___on thecall?When willI receivepayment?Sorry,goaheadSorryI'm lateWhat'sthe setupagain?It should bea corecompetencyof the PBMYou'llneed toopen aSRWhichLOBsdoes thiseffect?Sorry, Iwas onmute(sound ofsomeonetypingfuriously)

SH** THE CST TEAM SAYS AND HEARS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. (crying baby or barking dog)
  2. Approval Requested / Received
  3. What's the impact?
  4. Where are my reports?
  5. Sorry guys, I've got to jump to another call
  6. We're custom / need an exception
  7. Is that in Houston?
  8. We need to escalate this
  9. We'll need to re-run that
  10. Let me search my email
  11. That is not an acceptable answer
  12. What's the ETA on that?
  13. stop the bleeding
  14. We have an issue.
  15. Is ___ on the call?
  16. When will I receive payment?
  17. Sorry, go ahead
  18. Sorry I'm late
  19. What's the setup again?
  20. It should be a core competency of the PBM
  21. You'll need to open a SR
  22. Which LOBs does this effect?
  23. Sorry, I was on mute
  24. (sound of someone typing furiously)