Run asAdminfixed theissueHave TeamLead giveyou aThumbs UpXfer toCustomerService/SecurecomActivationsTech Callsand fixes theissue whilehe was onhold in queueTook35+callsDid NOTexceed20:00 min.breaks allweekHad toleave aVoicemailTold "I can'ttell you howmuch Iappreciate it"ADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Free!Tech has thewrong WirelessReceiver fortheir panel typeWrotea DOAformHad to Reseta login forEnd User'sVKTook a Callthat lastedover 1hourReceiveda namedrop in aReviewHad tosend Techan emailRun asAdminfixed theissueHave TeamLead giveyou aThumbs UpXfer toCustomerService/SecurecomActivationsTech Callsand fixes theissue whilehe was onhold in queueTook35+callsDid NOTexceed20:00 min.breaks allweekHad toleave aVoicemailTold "I can'ttell you howmuch Iappreciate it"ADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Free!Tech has thewrong WirelessReceiver fortheir panel typeWrotea DOAformHad to Reseta login forEnd User'sVKTook a Callthat lastedover 1hourReceiveda namedrop in aReviewHad tosend Techan email

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Run as Admin fixed the issue
  2. Have Team Lead give you a Thumbs Up
  3. Xfer to Customer Service /Securecom Activations
  4. Tech Calls and fixes the issue while he was on hold in queue
  5. Took 35+ calls
  6. Did NOT exceed 20:00 min. breaks all week
  7. Had to leave a Voicemail
  8. Told "I can't tell you how much I appreciate it"
  9. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  10. Free!
  11. Tech has the wrong Wireless Receiver for their panel type
  12. Wrote a DOA form
  13. Had to Reset a login for End User's VK
  14. Took a Call that lasted over 1 hour
  15. Received a name drop in a Review
  16. Had to send Tech an email