Run asAdminfixed theissueADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Told "I can'ttell you howmuch Iappreciate it"Did NOTexceed20:00 min.breaks allweekWrotea DOAformTook a Callthat lastedover 1hourTech has thewrong WirelessReceiver fortheir panel typeHad toleave aVoicemailFree!Tech Callsand fixes theissue whilehe was onhold in queueHave TeamLead giveyou aThumbs UpHad tosend Techan emailHad to Reseta login forEnd User'sVKTook35+callsReceiveda namedrop in aReviewXfer toCustomerService/SecurecomActivationsRun asAdminfixed theissueADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Told "I can'ttell you howmuch Iappreciate it"Did NOTexceed20:00 min.breaks allweekWrotea DOAformTook a Callthat lastedover 1hourTech has thewrong WirelessReceiver fortheir panel typeHad toleave aVoicemailFree!Tech Callsand fixes theissue whilehe was onhold in queueHave TeamLead giveyou aThumbs UpHad tosend Techan emailHad to Reseta login forEnd User'sVKTook35+callsReceiveda namedrop in aReviewXfer toCustomerService/SecurecomActivations

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Run as Admin fixed the issue
  2. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  3. Told "I can't tell you how much I appreciate it"
  4. Did NOT exceed 20:00 min. breaks all week
  5. Wrote a DOA form
  6. Took a Call that lasted over 1 hour
  7. Tech has the wrong Wireless Receiver for their panel type
  8. Had to leave a Voicemail
  9. Free!
  10. Tech Calls and fixes the issue while he was on hold in queue
  11. Have Team Lead give you a Thumbs Up
  12. Had to send Tech an email
  13. Had to Reset a login for End User's VK
  14. Took 35+ calls
  15. Received a name drop in a Review
  16. Xfer to Customer Service /Securecom Activations