Told "I can'ttell you howmuch Iappreciate it"Xfer toCustomerService/SecurecomActivationsTook a Callthat lastedover 1hourDid NOTexceed20:00 min.breaks allweekFree!Tech has thewrong WirelessReceiver fortheir panel typeHad tosend Techan emailReceiveda namedrop in aReviewTook35+callsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Tech Callsand fixes theissue whilehe was onhold in queueHad toleave aVoicemailWrotea DOAformHad to Reseta login forEnd User'sVKHave TeamLead giveyou aThumbs UpRun asAdminfixed theissueTold "I can'ttell you howmuch Iappreciate it"Xfer toCustomerService/SecurecomActivationsTook a Callthat lastedover 1hourDid NOTexceed20:00 min.breaks allweekFree!Tech has thewrong WirelessReceiver fortheir panel typeHad tosend Techan emailReceiveda namedrop in aReviewTook35+callsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Tech Callsand fixes theissue whilehe was onhold in queueHad toleave aVoicemailWrotea DOAformHad to Reseta login forEnd User'sVKHave TeamLead giveyou aThumbs UpRun asAdminfixed theissue

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told "I can't tell you how much I appreciate it"
  2. Xfer to Customer Service /Securecom Activations
  3. Took a Call that lasted over 1 hour
  4. Did NOT exceed 20:00 min. breaks all week
  5. Free!
  6. Tech has the wrong Wireless Receiver for their panel type
  7. Had to send Tech an email
  8. Received a name drop in a Review
  9. Took 35+ calls
  10. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  11. Tech Calls and fixes the issue while he was on hold in queue
  12. Had to leave a Voicemail
  13. Wrote a DOA form
  14. Had to Reset a login for End User's VK
  15. Have Team Lead give you a Thumbs Up
  16. Run as Admin fixed the issue