This bingo card has 16 words: Free!, Had to leave a Voicemail, Had to send Tech an email, Took 35+ calls, Told "I can't tell you how much I appreciate it", Received a name drop in a Review, Took a Call that lasted over 1 hour, Have Team Lead give you a Thumbs Up, ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User), Had to Reset a login for End User's VK, Wrote a DOA form, Xfer to Customer Service /Securecom Activations, Tech has the wrong Wireless Receiver for their panel type, Tech Calls and fixes the issue while he was on hold in queue, Did NOT exceed 20:00 min. breaks all week and Run as Admin fixed the issue.
Tech Support Bingo! | Tech Support Bingo! | Tech Support Bingo! | Office Bingo | LHI Tech Support Bingo
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