Receiveda namedrop in aReviewTook35+callsFree!Told "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Tech Callsand fixes theissue whilehe was onhold in queueRun asAdminfixed theissueReceiveda namedrop in aReviewTech has thewrong WirelessReceiver fortheir panel typeHad tosend Techan emailWrotea DOAformHear "I'vebeen doingthis for overX amount ofyears"Xfer toCustomerService/SecurecomActivationsWrotea DOAformTech Callsand fixes theissue whilehe was onhold in queueGet Pictureof Bobwearing hisCuriousGeorge hatHad to Reseta login forEnd User'sVKHad tosend Techan emailHave TeamLead giveyou aThumbs UpTook a Callthat lastedover 1hourWearFun/Printedsocks or spotsomeonewith themNo TycoTicketNumberDid NOTexceed20:00 min.breaks allweekHear Dennismention"Whataburger"Tech has thewrong WirelessReceiver fortheir panel typeHave TeamLead giveyou aThumbs UpRun asAdminfixed theissueTook35+callsTech isdriving /Not onsiteHad toleave aVoicemailHad to Reseta login forEnd User'sVKTook a Callthat lastedover 1hourXfer toCustomerService/SecurecomActivationsTold "I can'ttell you howmuch Iappreciate it"Did NOTexceed20:00 min.breaks allweekReceiveda namedrop in aReviewTook35+callsFree!Told "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Tech Callsand fixes theissue whilehe was onhold in queueRun asAdminfixed theissueReceiveda namedrop in aReviewTech has thewrong WirelessReceiver fortheir panel typeHad tosend Techan emailWrotea DOAformHear "I'vebeen doingthis for overX amount ofyears"Xfer toCustomerService/SecurecomActivationsWrotea DOAformTech Callsand fixes theissue whilehe was onhold in queueGet Pictureof Bobwearing hisCuriousGeorge hatHad to Reseta login forEnd User'sVKHad tosend Techan emailHave TeamLead giveyou aThumbs UpTook a Callthat lastedover 1hourWearFun/Printedsocks or spotsomeonewith themNo TycoTicketNumberDid NOTexceed20:00 min.breaks allweekHear Dennismention"Whataburger"Tech has thewrong WirelessReceiver fortheir panel typeHave TeamLead giveyou aThumbs UpRun asAdminfixed theissueTook35+callsTech isdriving /Not onsiteHad toleave aVoicemailHad to Reseta login forEnd User'sVKTook a Callthat lastedover 1hourXfer toCustomerService/SecurecomActivationsTold "I can'ttell you howmuch Iappreciate it"Did NOTexceed20:00 min.breaks allweek

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a name drop in a Review
  2. Took 35+ calls
  3. Free!
  4. Told "I can't tell you how much I appreciate it"
  5. Had to leave a Voicemail
  6. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  7. Tech Calls and fixes the issue while he was on hold in queue
  8. Run as Admin fixed the issue
  9. Received a name drop in a Review
  10. Tech has the wrong Wireless Receiver for their panel type
  11. Had to send Tech an email
  12. Wrote a DOA form
  13. Hear "I've been doing this for over X amount of years"
  14. Xfer to Customer Service /Securecom Activations
  15. Wrote a DOA form
  16. Tech Calls and fixes the issue while he was on hold in queue
  17. Get Picture of Bob wearing his Curious George hat
  18. Had to Reset a login for End User's VK
  19. Had to send Tech an email
  20. Have Team Lead give you a Thumbs Up
  21. Took a Call that lasted over 1 hour
  22. Wear Fun/Printed socks or spot someone with them
  23. No Tyco Ticket Number
  24. Did NOT exceed 20:00 min. breaks all week
  25. Hear Dennis mention "Whataburger"
  26. Tech has the wrong Wireless Receiver for their panel type
  27. Have Team Lead give you a Thumbs Up
  28. Run as Admin fixed the issue
  29. Took 35+ calls
  30. Tech is driving / Not on site
  31. Had to leave a Voicemail
  32. Had to Reset a login for End User's VK
  33. Took a Call that lasted over 1 hour
  34. Xfer to Customer Service /Securecom Activations
  35. Told "I can't tell you how much I appreciate it"
  36. Did NOT exceed 20:00 min. breaks all week