Told "I can'ttell you howmuch Iappreciate it"Xfer toCustomerService/SecurecomActivationsHave TeamLead giveyou aThumbs UpHad tosend Techan emailFree!Run asAdminfixed theissueXfer toCustomerService/SecurecomActivationsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Tech Callsand fixes theissue whilehe was onhold in queueTech has thewrong WirelessReceiver fortheir panel typeDid NOTexceed20:00 min.breaks allweekTech Callsand fixes theissue whilehe was onhold in queueTech isdriving /Not onsiteGet Pictureof Bobwearing hisCuriousGeorge hatWearFun/Printedsocks or spotsomeonewith themTook a Callthat lastedover 1hourHad toleave aVoicemailTold "I can'ttell you howmuch Iappreciate it"Took a Callthat lastedover 1hourHear "I'vebeen doingthis for overX amount ofyears"Receiveda namedrop in aReviewWrotea DOAformHear Dennismention"Whataburger"Had to Reseta login forEnd User'sVKHave TeamLead giveyou aThumbs UpReceiveda namedrop in aReviewTook35+callsTech has thewrong WirelessReceiver fortheir panel typeDid NOTexceed20:00 min.breaks allweekTook35+callsHad tosend Techan emailHad to Reseta login forEnd User'sVKWrotea DOAformHad toleave aVoicemailNo TycoTicketNumberRun asAdminfixed theissueTold "I can'ttell you howmuch Iappreciate it"Xfer toCustomerService/SecurecomActivationsHave TeamLead giveyou aThumbs UpHad tosend Techan emailFree!Run asAdminfixed theissueXfer toCustomerService/SecurecomActivationsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Tech Callsand fixes theissue whilehe was onhold in queueTech has thewrong WirelessReceiver fortheir panel typeDid NOTexceed20:00 min.breaks allweekTech Callsand fixes theissue whilehe was onhold in queueTech isdriving /Not onsiteGet Pictureof Bobwearing hisCuriousGeorge hatWearFun/Printedsocks or spotsomeonewith themTook a Callthat lastedover 1hourHad toleave aVoicemailTold "I can'ttell you howmuch Iappreciate it"Took a Callthat lastedover 1hourHear "I'vebeen doingthis for overX amount ofyears"Receiveda namedrop in aReviewWrotea DOAformHear Dennismention"Whataburger"Had to Reseta login forEnd User'sVKHave TeamLead giveyou aThumbs UpReceiveda namedrop in aReviewTook35+callsTech has thewrong WirelessReceiver fortheir panel typeDid NOTexceed20:00 min.breaks allweekTook35+callsHad tosend Techan emailHad to Reseta login forEnd User'sVKWrotea DOAformHad toleave aVoicemailNo TycoTicketNumberRun asAdminfixed theissue

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told "I can't tell you how much I appreciate it"
  2. Xfer to Customer Service /Securecom Activations
  3. Have Team Lead give you a Thumbs Up
  4. Had to send Tech an email
  5. Free!
  6. Run as Admin fixed the issue
  7. Xfer to Customer Service /Securecom Activations
  8. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  9. Tech Calls and fixes the issue while he was on hold in queue
  10. Tech has the wrong Wireless Receiver for their panel type
  11. Did NOT exceed 20:00 min. breaks all week
  12. Tech Calls and fixes the issue while he was on hold in queue
  13. Tech is driving / Not on site
  14. Get Picture of Bob wearing his Curious George hat
  15. Wear Fun/Printed socks or spot someone with them
  16. Took a Call that lasted over 1 hour
  17. Had to leave a Voicemail
  18. Told "I can't tell you how much I appreciate it"
  19. Took a Call that lasted over 1 hour
  20. Hear "I've been doing this for over X amount of years"
  21. Received a name drop in a Review
  22. Wrote a DOA form
  23. Hear Dennis mention "Whataburger"
  24. Had to Reset a login for End User's VK
  25. Have Team Lead give you a Thumbs Up
  26. Received a name drop in a Review
  27. Took 35+ calls
  28. Tech has the wrong Wireless Receiver for their panel type
  29. Did NOT exceed 20:00 min. breaks all week
  30. Took 35+ calls
  31. Had to send Tech an email
  32. Had to Reset a login for End User's VK
  33. Wrote a DOA form
  34. Had to leave a Voicemail
  35. No Tyco Ticket Number
  36. Run as Admin fixed the issue