Tech has thewrong WirelessReceiver fortheir panel typeTook a Callthat lastedover 1hourWrotea DOAformTech isdriving /Not onsiteHear "I'vebeen doingthis for overX amount ofyears"Had to Reseta login forEnd User'sVKTook35+callsHear Dennismention"Whataburger"Get Pictureof Bobwearing hisCuriousGeorge hatTook35+callsTech Callsand fixes theissue whilehe was onhold in queueHave TeamLead giveyou aThumbs UpFree!Receiveda namedrop in aReviewReceiveda namedrop in aReviewNo TycoTicketNumberADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Had tosend Techan emailRun asAdminfixed theissueTold "I can'ttell you howmuch Iappreciate it"Had tosend Techan emailHad toleave aVoicemailTook a Callthat lastedover 1hourHad toleave aVoicemailXfer toCustomerService/SecurecomActivationsTech Callsand fixes theissue whilehe was onhold in queueTech has thewrong WirelessReceiver fortheir panel typeHave TeamLead giveyou aThumbs UpWrotea DOAformDid NOTexceed20:00 min.breaks allweekDid NOTexceed20:00 min.breaks allweekTold "I can'ttell you howmuch Iappreciate it"Had to Reseta login forEnd User'sVKWearFun/Printedsocks or spotsomeonewith themXfer toCustomerService/SecurecomActivationsRun asAdminfixed theissueTech has thewrong WirelessReceiver fortheir panel typeTook a Callthat lastedover 1hourWrotea DOAformTech isdriving /Not onsiteHear "I'vebeen doingthis for overX amount ofyears"Had to Reseta login forEnd User'sVKTook35+callsHear Dennismention"Whataburger"Get Pictureof Bobwearing hisCuriousGeorge hatTook35+callsTech Callsand fixes theissue whilehe was onhold in queueHave TeamLead giveyou aThumbs UpFree!Receiveda namedrop in aReviewReceiveda namedrop in aReviewNo TycoTicketNumberADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Had tosend Techan emailRun asAdminfixed theissueTold "I can'ttell you howmuch Iappreciate it"Had tosend Techan emailHad toleave aVoicemailTook a Callthat lastedover 1hourHad toleave aVoicemailXfer toCustomerService/SecurecomActivationsTech Callsand fixes theissue whilehe was onhold in queueTech has thewrong WirelessReceiver fortheir panel typeHave TeamLead giveyou aThumbs UpWrotea DOAformDid NOTexceed20:00 min.breaks allweekDid NOTexceed20:00 min.breaks allweekTold "I can'ttell you howmuch Iappreciate it"Had to Reseta login forEnd User'sVKWearFun/Printedsocks or spotsomeonewith themXfer toCustomerService/SecurecomActivationsRun asAdminfixed theissue

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tech has the wrong Wireless Receiver for their panel type
  2. Took a Call that lasted over 1 hour
  3. Wrote a DOA form
  4. Tech is driving / Not on site
  5. Hear "I've been doing this for over X amount of years"
  6. Had to Reset a login for End User's VK
  7. Took 35+ calls
  8. Hear Dennis mention "Whataburger"
  9. Get Picture of Bob wearing his Curious George hat
  10. Took 35+ calls
  11. Tech Calls and fixes the issue while he was on hold in queue
  12. Have Team Lead give you a Thumbs Up
  13. Free!
  14. Received a name drop in a Review
  15. Received a name drop in a Review
  16. No Tyco Ticket Number
  17. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  18. Had to send Tech an email
  19. Run as Admin fixed the issue
  20. Told "I can't tell you how much I appreciate it"
  21. Had to send Tech an email
  22. Had to leave a Voicemail
  23. Took a Call that lasted over 1 hour
  24. Had to leave a Voicemail
  25. Xfer to Customer Service /Securecom Activations
  26. Tech Calls and fixes the issue while he was on hold in queue
  27. Tech has the wrong Wireless Receiver for their panel type
  28. Have Team Lead give you a Thumbs Up
  29. Wrote a DOA form
  30. Did NOT exceed 20:00 min. breaks all week
  31. Did NOT exceed 20:00 min. breaks all week
  32. Told "I can't tell you how much I appreciate it"
  33. Had to Reset a login for End User's VK
  34. Wear Fun/Printed socks or spot someone with them
  35. Xfer to Customer Service /Securecom Activations
  36. Run as Admin fixed the issue