Took35+callsHave TeamLead giveyou aThumbs UpXfer toCustomerService/SecurecomActivationsHad to Reseta login forEnd User'sVKTech has thewrong WirelessReceiver fortheir panel typeHad to Reseta login forEnd User'sVKNo TycoTicketNumberTold "I can'ttell you howmuch Iappreciate it"ADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Did NOTexceed20:00 min.breaks allweekRun asAdminfixed theissueTook35+callsFree!Took a Callthat lastedover 1hourHad tosend Techan emailHad tosend Techan emailXfer toCustomerService/SecurecomActivationsWrotea DOAformWrotea DOAformTech has thewrong WirelessReceiver fortheir panel typeGet Pictureof Bobwearing hisCuriousGeorge hatReceiveda namedrop in aReviewTech Callsand fixes theissue whilehe was onhold in queueHear "I'vebeen doingthis for overX amount ofyears"WearFun/Printedsocks or spotsomeonewith themTech isdriving /Not onsiteHad toleave aVoicemailTold "I can'ttell you howmuch Iappreciate it"Did NOTexceed20:00 min.breaks allweekHear Dennismention"Whataburger"Tech Callsand fixes theissue whilehe was onhold in queueTook a Callthat lastedover 1hourReceiveda namedrop in aReviewHad toleave aVoicemailHave TeamLead giveyou aThumbs UpRun asAdminfixed theissueTook35+callsHave TeamLead giveyou aThumbs UpXfer toCustomerService/SecurecomActivationsHad to Reseta login forEnd User'sVKTech has thewrong WirelessReceiver fortheir panel typeHad to Reseta login forEnd User'sVKNo TycoTicketNumberTold "I can'ttell you howmuch Iappreciate it"ADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Did NOTexceed20:00 min.breaks allweekRun asAdminfixed theissueTook35+callsFree!Took a Callthat lastedover 1hourHad tosend Techan emailHad tosend Techan emailXfer toCustomerService/SecurecomActivationsWrotea DOAformWrotea DOAformTech has thewrong WirelessReceiver fortheir panel typeGet Pictureof Bobwearing hisCuriousGeorge hatReceiveda namedrop in aReviewTech Callsand fixes theissue whilehe was onhold in queueHear "I'vebeen doingthis for overX amount ofyears"WearFun/Printedsocks or spotsomeonewith themTech isdriving /Not onsiteHad toleave aVoicemailTold "I can'ttell you howmuch Iappreciate it"Did NOTexceed20:00 min.breaks allweekHear Dennismention"Whataburger"Tech Callsand fixes theissue whilehe was onhold in queueTook a Callthat lastedover 1hourReceiveda namedrop in aReviewHad toleave aVoicemailHave TeamLead giveyou aThumbs UpRun asAdminfixed theissue

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took 35+ calls
  2. Have Team Lead give you a Thumbs Up
  3. Xfer to Customer Service /Securecom Activations
  4. Had to Reset a login for End User's VK
  5. Tech has the wrong Wireless Receiver for their panel type
  6. Had to Reset a login for End User's VK
  7. No Tyco Ticket Number
  8. Told "I can't tell you how much I appreciate it"
  9. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  10. Did NOT exceed 20:00 min. breaks all week
  11. Run as Admin fixed the issue
  12. Took 35+ calls
  13. Free!
  14. Took a Call that lasted over 1 hour
  15. Had to send Tech an email
  16. Had to send Tech an email
  17. Xfer to Customer Service /Securecom Activations
  18. Wrote a DOA form
  19. Wrote a DOA form
  20. Tech has the wrong Wireless Receiver for their panel type
  21. Get Picture of Bob wearing his Curious George hat
  22. Received a name drop in a Review
  23. Tech Calls and fixes the issue while he was on hold in queue
  24. Hear "I've been doing this for over X amount of years"
  25. Wear Fun/Printed socks or spot someone with them
  26. Tech is driving / Not on site
  27. Had to leave a Voicemail
  28. Told "I can't tell you how much I appreciate it"
  29. Did NOT exceed 20:00 min. breaks all week
  30. Hear Dennis mention "Whataburger"
  31. Tech Calls and fixes the issue while he was on hold in queue
  32. Took a Call that lasted over 1 hour
  33. Received a name drop in a Review
  34. Had to leave a Voicemail
  35. Have Team Lead give you a Thumbs Up
  36. Run as Admin fixed the issue