Tech isdriving /Not onsiteTook a Callthat lastedover 1hourRun asAdminfixed theissueTech Callsand fixes theissue whilehe was onhold in queueGet Pictureof Bobwearing hisCuriousGeorge hatHad tosend Techan emailRun asAdminfixed theissueDid NOTexceed20:00 min.breaks allweekHad toleave aVoicemailWearFun/Printedsocks or spotsomeonewith themHad toleave aVoicemailReceiveda namedrop in aReviewXfer toCustomerService/SecurecomActivationsHad to Reseta login forEnd User'sVKTold "I can'ttell you howmuch Iappreciate it"Wrotea DOAformReceiveda namedrop in aReviewNo TycoTicketNumberHad tosend Techan emailHave TeamLead giveyou aThumbs UpTook35+callsTech Callsand fixes theissue whilehe was onhold in queueHad to Reseta login forEnd User'sVKADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Took a Callthat lastedover 1hourFree!Hear Dennismention"Whataburger"Have TeamLead giveyou aThumbs UpHear "I'vebeen doingthis for overX amount ofyears"Took35+callsWrotea DOAformTold "I can'ttell you howmuch Iappreciate it"Xfer toCustomerService/SecurecomActivationsTech has thewrong WirelessReceiver fortheir panel typeTech has thewrong WirelessReceiver fortheir panel typeDid NOTexceed20:00 min.breaks allweekTech isdriving /Not onsiteTook a Callthat lastedover 1hourRun asAdminfixed theissueTech Callsand fixes theissue whilehe was onhold in queueGet Pictureof Bobwearing hisCuriousGeorge hatHad tosend Techan emailRun asAdminfixed theissueDid NOTexceed20:00 min.breaks allweekHad toleave aVoicemailWearFun/Printedsocks or spotsomeonewith themHad toleave aVoicemailReceiveda namedrop in aReviewXfer toCustomerService/SecurecomActivationsHad to Reseta login forEnd User'sVKTold "I can'ttell you howmuch Iappreciate it"Wrotea DOAformReceiveda namedrop in aReviewNo TycoTicketNumberHad tosend Techan emailHave TeamLead giveyou aThumbs UpTook35+callsTech Callsand fixes theissue whilehe was onhold in queueHad to Reseta login forEnd User'sVKADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Took a Callthat lastedover 1hourFree!Hear Dennismention"Whataburger"Have TeamLead giveyou aThumbs UpHear "I'vebeen doingthis for overX amount ofyears"Took35+callsWrotea DOAformTold "I can'ttell you howmuch Iappreciate it"Xfer toCustomerService/SecurecomActivationsTech has thewrong WirelessReceiver fortheir panel typeTech has thewrong WirelessReceiver fortheir panel typeDid NOTexceed20:00 min.breaks allweek

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tech is driving / Not on site
  2. Took a Call that lasted over 1 hour
  3. Run as Admin fixed the issue
  4. Tech Calls and fixes the issue while he was on hold in queue
  5. Get Picture of Bob wearing his Curious George hat
  6. Had to send Tech an email
  7. Run as Admin fixed the issue
  8. Did NOT exceed 20:00 min. breaks all week
  9. Had to leave a Voicemail
  10. Wear Fun/Printed socks or spot someone with them
  11. Had to leave a Voicemail
  12. Received a name drop in a Review
  13. Xfer to Customer Service /Securecom Activations
  14. Had to Reset a login for End User's VK
  15. Told "I can't tell you how much I appreciate it"
  16. Wrote a DOA form
  17. Received a name drop in a Review
  18. No Tyco Ticket Number
  19. Had to send Tech an email
  20. Have Team Lead give you a Thumbs Up
  21. Took 35+ calls
  22. Tech Calls and fixes the issue while he was on hold in queue
  23. Had to Reset a login for End User's VK
  24. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  25. Took a Call that lasted over 1 hour
  26. Free!
  27. Hear Dennis mention "Whataburger"
  28. Have Team Lead give you a Thumbs Up
  29. Hear "I've been doing this for over X amount of years"
  30. Took 35+ calls
  31. Wrote a DOA form
  32. Told "I can't tell you how much I appreciate it"
  33. Xfer to Customer Service /Securecom Activations
  34. Tech has the wrong Wireless Receiver for their panel type
  35. Tech has the wrong Wireless Receiver for their panel type
  36. Did NOT exceed 20:00 min. breaks all week