This bingo card has a free space and 36 words: Free!, Had to leave a Voicemail, Had to send Tech an email, Took 35+ calls, Told "I can't tell you how much I appreciate it", Received a name drop in a Review, Took a Call that lasted over 1 hour, Have Team Lead give you a Thumbs Up, Had to Reset a login for End User's VK, Wrote a DOA form, Xfer to Customer Service /Securecom Activations, Tech has the wrong Wireless Receiver for their panel type, Tech Calls and fixes the issue while he was on hold in queue, Did NOT exceed 20:00 min. breaks all week, Run as Admin fixed the issue, Had to leave a Voicemail, Had to send Tech an email, Took 35+ calls, Told "I can't tell you how much I appreciate it", Received a name drop in a Review, Took a Call that lasted over 1 hour, Have Team Lead give you a Thumbs Up, ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User), Had to Reset a login for End User's VK, Wrote a DOA form, Xfer to Customer Service /Securecom Activations, Tech has the wrong Wireless Receiver for their panel type, Tech Calls and fixes the issue while he was on hold in queue, Did NOT exceed 20:00 min. breaks all week, Run as Admin fixed the issue, No Tyco Ticket Number, Tech is driving / Not on site, Hear "I've been doing this for over X amount of years", Get Picture of Bob wearing his Curious George hat, Hear Dennis mention "Whataburger" and Wear Fun/Printed socks or spot someone with them.
⚠ This card has duplicate items: Had to leave a Voicemail (2), Had to send Tech an email (2), Took 35+ calls (2), Told "I can't tell you how much I appreciate it" (2), Received a name drop in a Review (2), Took a Call that lasted over 1 hour (2), Have Team Lead give you a Thumbs Up (2), Had to Reset a login for End User's VK (2), Wrote a DOA form (2), Xfer to Customer Service /Securecom Activations (2), Tech has the wrong Wireless Receiver for their panel type (2), Tech Calls and fixes the issue while he was on hold in queue (2), Did NOT exceed 20:00 min. breaks all week (2), Run as Admin fixed the issue (2)
Tech Support Bingo! | Tech Support Bingo! | PM Sale Bingo!! | IT Daily | Help Desk Bingo
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