Had to Reseta login forEnd User'sVKHear Dennismention"Whataburger"Call Lauriceby herpreferredNickname:"L.A."Have TeamLead giveyou aThumbs UpADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Receiveda namedrop in aReviewTech isdriving /Not onsiteGet Pictureof Bobwearing hisCuriousGeorge hatWrotea DOAformTech has thewrong WirelessReceiver fortheir panel typeTold "I can'ttell you howmuch Iappreciate it"Took a Callthat lastedover 1hourHave a Techaccidentally say"Love you too"when sayinggoodbyeNo TycoTicketNumberHear "I'vebeen doingthis for overX amount ofyears"Had toleave aVoicemailRun asAdminfixed theissueDid NOTexceed20:00 min.breaks allweekHear "Do youhave theWinningLotteryNumbers" -_-Tech Callsand fixes theissue whilehe was onhold in queueTook35+callsHad tosend Techan emailWearFun/Printedsocks or spotsomeonewith themXfer toCustomerService/SecurecomActivationsHad to Reseta login forEnd User'sVKHear Dennismention"Whataburger"Call Lauriceby herpreferredNickname:"L.A."Have TeamLead giveyou aThumbs UpADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Receiveda namedrop in aReviewTech isdriving /Not onsiteGet Pictureof Bobwearing hisCuriousGeorge hatWrotea DOAformTech has thewrong WirelessReceiver fortheir panel typeTold "I can'ttell you howmuch Iappreciate it"Took a Callthat lastedover 1hourHave a Techaccidentally say"Love you too"when sayinggoodbyeNo TycoTicketNumberHear "I'vebeen doingthis for overX amount ofyears"Had toleave aVoicemailRun asAdminfixed theissueDid NOTexceed20:00 min.breaks allweekHear "Do youhave theWinningLotteryNumbers" -_-Tech Callsand fixes theissue whilehe was onhold in queueTook35+callsHad tosend Techan emailWearFun/Printedsocks or spotsomeonewith themXfer toCustomerService/SecurecomActivations

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to Reset a login for End User's VK
  2. Hear Dennis mention "Whataburger"
  3. Call Laurice by her preferred Nickname: "L.A."
  4. Have Team Lead give you a Thumbs Up
  5. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  6. Received a name drop in a Review
  7. Tech is driving / Not on site
  8. Get Picture of Bob wearing his Curious George hat
  9. Wrote a DOA form
  10. Tech has the wrong Wireless Receiver for their panel type
  11. Told "I can't tell you how much I appreciate it"
  12. Took a Call that lasted over 1 hour
  13. Have a Tech accidentally say "Love you too" when saying goodbye
  14. No Tyco Ticket Number
  15. Hear "I've been doing this for over X amount of years"
  16. Had to leave a Voicemail
  17. Run as Admin fixed the issue
  18. Did NOT exceed 20:00 min. breaks all week
  19. Hear "Do you have the Winning Lottery Numbers" -_-
  20. Tech Calls and fixes the issue while he was on hold in queue
  21. Took 35+ calls
  22. Had to send Tech an email
  23. Wear Fun/Printed socks or spot someone with them
  24. Xfer to Customer Service /Securecom Activations