Had tosend Techan emailHad to Reseta login forEnd User'sVKTech isdriving /Not onsiteXfer toCustomerService/SecurecomActivationsCall Lauriceby herpreferredNickname:"L.A."Did NOTexceed20:00 min.breaks allweekRun asAdminfixed theissueTold "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailHave a Techaccidentally say"Love you too"when sayinggoodbyeReceiveda namedrop in aReviewTook a Callthat lastedover 1hourHave TeamLead giveyou aThumbs UpTook35+callsGet Pictureof Bobwearing hisCuriousGeorge hatADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Hear "I'vebeen doingthis for overX amount ofyears"Tech has thewrong WirelessReceiver fortheir panel typeWrotea DOAformNo TycoTicketNumberHear "Do youhave theWinningLotteryNumbers" -_-WearFun/Printedsocks or spotsomeonewith themTech Callsand fixes theissue whilehe was onhold in queueHear Dennismention"Whataburger"Had tosend Techan emailHad to Reseta login forEnd User'sVKTech isdriving /Not onsiteXfer toCustomerService/SecurecomActivationsCall Lauriceby herpreferredNickname:"L.A."Did NOTexceed20:00 min.breaks allweekRun asAdminfixed theissueTold "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailHave a Techaccidentally say"Love you too"when sayinggoodbyeReceiveda namedrop in aReviewTook a Callthat lastedover 1hourHave TeamLead giveyou aThumbs UpTook35+callsGet Pictureof Bobwearing hisCuriousGeorge hatADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Hear "I'vebeen doingthis for overX amount ofyears"Tech has thewrong WirelessReceiver fortheir panel typeWrotea DOAformNo TycoTicketNumberHear "Do youhave theWinningLotteryNumbers" -_-WearFun/Printedsocks or spotsomeonewith themTech Callsand fixes theissue whilehe was onhold in queueHear Dennismention"Whataburger"

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to send Tech an email
  2. Had to Reset a login for End User's VK
  3. Tech is driving / Not on site
  4. Xfer to Customer Service /Securecom Activations
  5. Call Laurice by her preferred Nickname: "L.A."
  6. Did NOT exceed 20:00 min. breaks all week
  7. Run as Admin fixed the issue
  8. Told "I can't tell you how much I appreciate it"
  9. Had to leave a Voicemail
  10. Have a Tech accidentally say "Love you too" when saying goodbye
  11. Received a name drop in a Review
  12. Took a Call that lasted over 1 hour
  13. Have Team Lead give you a Thumbs Up
  14. Took 35+ calls
  15. Get Picture of Bob wearing his Curious George hat
  16. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  17. Hear "I've been doing this for over X amount of years"
  18. Tech has the wrong Wireless Receiver for their panel type
  19. Wrote a DOA form
  20. No Tyco Ticket Number
  21. Hear "Do you have the Winning Lottery Numbers" -_-
  22. Wear Fun/Printed socks or spot someone with them
  23. Tech Calls and fixes the issue while he was on hold in queue
  24. Hear Dennis mention "Whataburger"