This bingo card has a free space and 24 words: Had to leave a Voicemail, Had to send Tech an email, Took 35+ calls, Told "I can't tell you how much I appreciate it", Received a name drop in a Review, Took a Call that lasted over 1 hour, Have Team Lead give you a Thumbs Up, ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User), Had to Reset a login for End User's VK, Wrote a DOA form, Xfer to Customer Service /Securecom Activations, Tech has the wrong Wireless Receiver for their panel type, Tech Calls and fixes the issue while he was on hold in queue, Did NOT exceed 20:00 min. breaks all week, Run as Admin fixed the issue, No Tyco Ticket Number, Tech is driving / Not on site, Hear "I've been doing this for over X amount of years", Get Picture of Bob wearing his Curious George hat, Hear Dennis mention "Whataburger", Wear Fun/Printed socks or spot someone with them, Call Laurice by her preferred Nickname: "L.A.", Have a Tech accidentally say "Love you too" when saying goodbye and Hear "Do you have the Winning Lottery Numbers" -_-.
Tech Support Bingo! | Tech Support Bingo! | Help Desk Bingo | KSD Bingo | IT Daily
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