ADH forthe day is95% oraboveHelped aentertainerAHT forthe day is480 orbelowExplainedsettlementtimesAnswered 3symphonyquestionstodayJoineda BRGHelpedathinkerAHT down60s fromyesterdayReceivedpraise from aclient todayADH up5% fromyesterdayExplaineda goodfaithviolationAsked theclient if theyneedanything elsebefore endingRecappedall callsAnsweredan optionsQuestionACW atrequiredlevelReiteratedclient questionbeforeauthenticatingExplained thedifferencebetweenmarket andlimit ordersSubmitteda 5 Keysthis weekIntroduceyourself toKathleen oranothermember ofmanagementHelped acontrollerparticipatedin an ESATactivity thismonthHelpeda feelerAnswereda marginquestionDe-escalatedacomplaintADH forthe day is95% oraboveHelped aentertainerAHT forthe day is480 orbelowExplainedsettlementtimesAnswered 3symphonyquestionstodayJoineda BRGHelpedathinkerAHT down60s fromyesterdayReceivedpraise from aclient todayADH up5% fromyesterdayExplaineda goodfaithviolationAsked theclient if theyneedanything elsebefore endingRecappedall callsAnsweredan optionsQuestionACW atrequiredlevelReiteratedclient questionbeforeauthenticatingExplained thedifferencebetweenmarket andlimit ordersSubmitteda 5 Keysthis weekIntroduceyourself toKathleen oranothermember ofmanagementHelped acontrollerparticipatedin an ESATactivity thismonthHelpeda feelerAnswereda marginquestionDe-escalatedacomplaint

CSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ADH for the day is 95% or above
  2. Helped a entertainer
  3. AHT for the day is 480 or below
  4. Explained settlement times
  5. Answered 3 symphony questions today
  6. Joined a BRG
  7. Helped a thinker
  8. AHT down 60s from yesterday
  9. Received praise from a client today
  10. ADH up 5% from yesterday
  11. Explained a good faith violation
  12. Asked the client if they need anything else before ending
  13. Recapped all calls
  14. Answered an options Question
  15. ACW at required level
  16. Reiterated client question before authenticating
  17. Explained the difference between market and limit orders
  18. Submitted a 5 Keys this week
  19. Introduce yourself to Kathleen or another member of management
  20. Helped a controller
  21. participated in an ESAT activity this month
  22. Helped a feeler
  23. Answered a margin question
  24. De-escalated a complaint