Helpeda feelerHelped aentertainerRecappedall callsExplained thedifferencebetweenmarket andlimit ordersparticipatedin an ESATactivity thismonthJoineda BRGHelpedathinkerAnsweredan optionsQuestionReceivedpraise from aclient todayDe-escalatedacomplaintAnswereda marginquestionAnswered 3symphonyquestionstodaySubmitteda 5 Keysthis weekAHT down60s fromyesterdayExplaineda goodfaithviolationAHT forthe day is480 orbelowAsked theclient if theyneedanything elsebefore endingIntroduceyourself toKathleen oranothermember ofmanagementACW atrequiredlevelADH up5% fromyesterdayADH forthe day is95% oraboveReiteratedclient questionbeforeauthenticatingExplainedsettlementtimesHelped acontrollerHelpeda feelerHelped aentertainerRecappedall callsExplained thedifferencebetweenmarket andlimit ordersparticipatedin an ESATactivity thismonthJoineda BRGHelpedathinkerAnsweredan optionsQuestionReceivedpraise from aclient todayDe-escalatedacomplaintAnswereda marginquestionAnswered 3symphonyquestionstodaySubmitteda 5 Keysthis weekAHT down60s fromyesterdayExplaineda goodfaithviolationAHT forthe day is480 orbelowAsked theclient if theyneedanything elsebefore endingIntroduceyourself toKathleen oranothermember ofmanagementACW atrequiredlevelADH up5% fromyesterdayADH forthe day is95% oraboveReiteratedclient questionbeforeauthenticatingExplainedsettlementtimesHelped acontroller

CSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a feeler
  2. Helped a entertainer
  3. Recapped all calls
  4. Explained the difference between market and limit orders
  5. participated in an ESAT activity this month
  6. Joined a BRG
  7. Helped a thinker
  8. Answered an options Question
  9. Received praise from a client today
  10. De-escalated a complaint
  11. Answered a margin question
  12. Answered 3 symphony questions today
  13. Submitted a 5 Keys this week
  14. AHT down 60s from yesterday
  15. Explained a good faith violation
  16. AHT for the day is 480 or below
  17. Asked the client if they need anything else before ending
  18. Introduce yourself to Kathleen or another member of management
  19. ACW at required level
  20. ADH up 5% from yesterday
  21. ADH for the day is 95% or above
  22. Reiterated client question before authenticating
  23. Explained settlement times
  24. Helped a controller