Joineda BRGReiteratedclient questionbeforeauthenticatingHelped aentertainerExplainedsettlementtimesAnswered 3symphonyquestionstodayExplained thedifferencebetweenmarket andlimit ordersADH up5% fromyesterdaySubmitteda 5 Keysthis weekAHT forthe day is480 orbelowAHT down60s fromyesterdayAsked theclient if theyneedanything elsebefore endingAnswereda marginquestionExplaineda goodfaithviolationHelpedathinkerACW atrequiredlevelIntroduceyourself toKathleen oranothermember ofmanagementRecappedall callsADH forthe day is95% oraboveDe-escalatedacomplaintAnsweredan optionsQuestionparticipatedin an ESATactivity thismonthHelpeda feelerHelped acontrollerReceivedpraise from aclient todayJoineda BRGReiteratedclient questionbeforeauthenticatingHelped aentertainerExplainedsettlementtimesAnswered 3symphonyquestionstodayExplained thedifferencebetweenmarket andlimit ordersADH up5% fromyesterdaySubmitteda 5 Keysthis weekAHT forthe day is480 orbelowAHT down60s fromyesterdayAsked theclient if theyneedanything elsebefore endingAnswereda marginquestionExplaineda goodfaithviolationHelpedathinkerACW atrequiredlevelIntroduceyourself toKathleen oranothermember ofmanagementRecappedall callsADH forthe day is95% oraboveDe-escalatedacomplaintAnsweredan optionsQuestionparticipatedin an ESATactivity thismonthHelpeda feelerHelped acontrollerReceivedpraise from aclient today

CSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Joined a BRG
  2. Reiterated client question before authenticating
  3. Helped a entertainer
  4. Explained settlement times
  5. Answered 3 symphony questions today
  6. Explained the difference between market and limit orders
  7. ADH up 5% from yesterday
  8. Submitted a 5 Keys this week
  9. AHT for the day is 480 or below
  10. AHT down 60s from yesterday
  11. Asked the client if they need anything else before ending
  12. Answered a margin question
  13. Explained a good faith violation
  14. Helped a thinker
  15. ACW at required level
  16. Introduce yourself to Kathleen or another member of management
  17. Recapped all calls
  18. ADH for the day is 95% or above
  19. De-escalated a complaint
  20. Answered an options Question
  21. participated in an ESAT activity this month
  22. Helped a feeler
  23. Helped a controller
  24. Received praise from a client today