Reiteratedclient questionbeforeauthenticatingACW atrequiredlevelAnsweredan optionsQuestionAHT forthe day is480 orbelowIntroduceyourself toKathleen oranothermember ofmanagementAnswered 3symphonyquestionstodaySubmitteda 5 Keysthis weekADH up5% fromyesterdayAsked theclient if theyneedanything elsebefore endingHelpedathinkerHelped aentertainerDe-escalatedacomplaintExplained thedifferencebetweenmarket andlimit ordersHelpeda feelerExplainedsettlementtimesAHT down60s fromyesterdayReceivedpraise from aclient todayRecappedall callsAnswereda marginquestionADH forthe day is95% oraboveHelped acontrollerJoineda BRGparticipatedin an ESATactivity thismonthExplaineda goodfaithviolationReiteratedclient questionbeforeauthenticatingACW atrequiredlevelAnsweredan optionsQuestionAHT forthe day is480 orbelowIntroduceyourself toKathleen oranothermember ofmanagementAnswered 3symphonyquestionstodaySubmitteda 5 Keysthis weekADH up5% fromyesterdayAsked theclient if theyneedanything elsebefore endingHelpedathinkerHelped aentertainerDe-escalatedacomplaintExplained thedifferencebetweenmarket andlimit ordersHelpeda feelerExplainedsettlementtimesAHT down60s fromyesterdayReceivedpraise from aclient todayRecappedall callsAnswereda marginquestionADH forthe day is95% oraboveHelped acontrollerJoineda BRGparticipatedin an ESATactivity thismonthExplaineda goodfaithviolation

CSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reiterated client question before authenticating
  2. ACW at required level
  3. Answered an options Question
  4. AHT for the day is 480 or below
  5. Introduce yourself to Kathleen or another member of management
  6. Answered 3 symphony questions today
  7. Submitted a 5 Keys this week
  8. ADH up 5% from yesterday
  9. Asked the client if they need anything else before ending
  10. Helped a thinker
  11. Helped a entertainer
  12. De-escalated a complaint
  13. Explained the difference between market and limit orders
  14. Helped a feeler
  15. Explained settlement times
  16. AHT down 60s from yesterday
  17. Received praise from a client today
  18. Recapped all calls
  19. Answered a margin question
  20. ADH for the day is 95% or above
  21. Helped a controller
  22. Joined a BRG
  23. participated in an ESAT activity this month
  24. Explained a good faith violation