Explained thedifferencebetweenmarket andlimit ordersReiteratedclient questionbeforeauthenticatingJoineda BRGACW atrequiredlevelAHT forthe day is480 orbelowHelped acontrollerparticipatedin an ESATactivity thismonthAHT down60s fromyesterdayAnswered 3symphonyquestionstodayADH up5% fromyesterdayAsked theclient if theyneedanything elsebefore endingIntroduceyourself toKathleen oranothermember ofmanagementHelped aentertainerExplaineda goodfaithviolationExplainedsettlementtimesSubmitteda 5 Keysthis weekReceivedpraise from aclient todayAnswereda marginquestionAnsweredan optionsQuestionRecappedall callsHelpedathinkerDe-escalatedacomplaintADH forthe day is95% oraboveHelpeda feelerExplained thedifferencebetweenmarket andlimit ordersReiteratedclient questionbeforeauthenticatingJoineda BRGACW atrequiredlevelAHT forthe day is480 orbelowHelped acontrollerparticipatedin an ESATactivity thismonthAHT down60s fromyesterdayAnswered 3symphonyquestionstodayADH up5% fromyesterdayAsked theclient if theyneedanything elsebefore endingIntroduceyourself toKathleen oranothermember ofmanagementHelped aentertainerExplaineda goodfaithviolationExplainedsettlementtimesSubmitteda 5 Keysthis weekReceivedpraise from aclient todayAnswereda marginquestionAnsweredan optionsQuestionRecappedall callsHelpedathinkerDe-escalatedacomplaintADH forthe day is95% oraboveHelpeda feeler

CSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the difference between market and limit orders
  2. Reiterated client question before authenticating
  3. Joined a BRG
  4. ACW at required level
  5. AHT for the day is 480 or below
  6. Helped a controller
  7. participated in an ESAT activity this month
  8. AHT down 60s from yesterday
  9. Answered 3 symphony questions today
  10. ADH up 5% from yesterday
  11. Asked the client if they need anything else before ending
  12. Introduce yourself to Kathleen or another member of management
  13. Helped a entertainer
  14. Explained a good faith violation
  15. Explained settlement times
  16. Submitted a 5 Keys this week
  17. Received praise from a client today
  18. Answered a margin question
  19. Answered an options Question
  20. Recapped all calls
  21. Helped a thinker
  22. De-escalated a complaint
  23. ADH for the day is 95% or above
  24. Helped a feeler