(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a thinker
ADH for the day is 95% or above
Explained a good faith violation
Joined a BRG
Helped a entertainer
ACW at required level
Explained settlement times
Recapped all calls
Helped a feeler
ADH up 5% from yesterday
AHT down 60s from yesterday
Received praise from a client today
De-escalated a complaint
participated in an ESAT activity this month
Answered 3 symphony questions today
Helped a controller
Reiterated client question before authenticating
Introduce yourself to Kathleen or another member of management
Submitted a 5 Keys this week
AHT for the day is 480 or below
Explained the difference between market and limit orders
Answered an options Question
Answered a margin question
Asked the client if they need anything else before ending
