(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a controller
Explained a good faith violation
Explained settlement times
ADH for the day is 95% or above
Reiterated client question before authenticating
ADH up 5% from yesterday
AHT down 60s from yesterday
Explained the difference between market and limit orders
participated in an ESAT activity this month
Recapped all calls
Answered an options Question
Helped a thinker
De-escalated a complaint
Answered 3 symphony questions today
Introduce yourself to Kathleen or another member of management
Helped a entertainer
Answered a margin question
Helped a feeler
Submitted a 5 Keys this week
Asked the client if they need anything else before ending
