Answered 3symphonyquestionstodayHelpedathinkerACW atrequiredlevelparticipatedin an ESATactivity thismonthAsked theclient if theyneedanything elsebefore endingSubmitteda 5 Keysthis weekHelped aentertainerAnsweredan optionsQuestionIntroduceyourself toKathleen oranothermember ofmanagementJoineda BRGHelped acontrollerExplaineda goodfaithviolationAnswereda marginquestionReceivedpraise from aclient todayAHT forthe day is480 orbelowAHT down60s fromyesterdayADH forthe day is95% oraboveADH up5% fromyesterdayExplained thedifferencebetweenmarket andlimit ordersDe-escalatedacomplaintHelpeda feelerExplainedsettlementtimesReiteratedclient questionbeforeauthenticatingRecappedall callsAnswered 3symphonyquestionstodayHelpedathinkerACW atrequiredlevelparticipatedin an ESATactivity thismonthAsked theclient if theyneedanything elsebefore endingSubmitteda 5 Keysthis weekHelped aentertainerAnsweredan optionsQuestionIntroduceyourself toKathleen oranothermember ofmanagementJoineda BRGHelped acontrollerExplaineda goodfaithviolationAnswereda marginquestionReceivedpraise from aclient todayAHT forthe day is480 orbelowAHT down60s fromyesterdayADH forthe day is95% oraboveADH up5% fromyesterdayExplained thedifferencebetweenmarket andlimit ordersDe-escalatedacomplaintHelpeda feelerExplainedsettlementtimesReiteratedclient questionbeforeauthenticatingRecappedall calls

CSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered 3 symphony questions today
  2. Helped a thinker
  3. ACW at required level
  4. participated in an ESAT activity this month
  5. Asked the client if they need anything else before ending
  6. Submitted a 5 Keys this week
  7. Helped a entertainer
  8. Answered an options Question
  9. Introduce yourself to Kathleen or another member of management
  10. Joined a BRG
  11. Helped a controller
  12. Explained a good faith violation
  13. Answered a margin question
  14. Received praise from a client today
  15. AHT for the day is 480 or below
  16. AHT down 60s from yesterday
  17. ADH for the day is 95% or above
  18. ADH up 5% from yesterday
  19. Explained the difference between market and limit orders
  20. De-escalated a complaint
  21. Helped a feeler
  22. Explained settlement times
  23. Reiterated client question before authenticating
  24. Recapped all calls