(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a feeler
Joined a BRG
AHT down 60s from yesterday
Helped a entertainer
De-escalated a complaint
Submitted a 5 Keys this week
ADH for the day is 95% or above
Introduce yourself to Kathleen or another member of management
Reiterated client question before authenticating
Received praise from a client today
Explained settlement times
Recapped all calls
Answered an options Question
ADH up 5% from yesterday
Helped a thinker
Explained the difference between market and limit orders
Helped a controller
participated in an ESAT activity this month
ACW at required level
AHT for the day is 480 or below
Asked the client if they need anything else before ending
