CSC Bingo

CSC Bingo Card
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This bingo card has a free space and 24 words: AHT for the day is 480 or below, ADH for the day is 95% or above, ACW at required level, AHT down 60s from yesterday, ADH up 5% from yesterday, Answered an options Question, Explained the difference between market and limit orders, Answered a margin question, Explained settlement times, Explained a good faith violation, Helped a controller, Helped a feeler, Helped a entertainer, Helped a thinker, De-escalated a complaint, Recapped all calls, Reiterated client question before authenticating, Asked the client if they need anything else before ending, Received praise from a client today, Submitted a 5 Keys this week, Answered 3 symphony questions today, participated in an ESAT activity this month, Joined a BRG and Introduce yourself to Kathleen or another member of management.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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