Smilewhenpicking upthe call :)Invite acustomerinto theCafeTurned call intoprospect/referralUsedcustomersname 3Xduring a callMade acustomerlaughAsk acustomerwhat they likemost aboutCitizensAsk athoughtprovokingquestion100%PracticeSurveyInvitecustomerinto CafeUsedcustomersname 3XMade acustomerlaughSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Observed apeer taking acall andgavefeedback100%practicesurveyPick upon the3rd ringMade acustomerLaughUsed apersonalexample ofBaZingsavingsAsk acustomerwhat they likemost aboutCitizensUsed apersonalexample ofBaZingsavingsUsedcustomersname 3Xin a callInvitecustomerinto theCafeObserved apeer taking acall andgavefeedbackTurned call intoprospect/referral100%practicesurveyPick upon the3rd ringSmilewhenpicking upthe call :)Invite acustomerinto theCafeTurned call intoprospect/referralUsedcustomersname 3Xduring a callMade acustomerlaughAsk acustomerwhat they likemost aboutCitizensAsk athoughtprovokingquestion100%PracticeSurveyInvitecustomerinto CafeUsedcustomersname 3XMade acustomerlaughSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Observed apeer taking acall andgavefeedback100%practicesurveyPick upon the3rd ringMade acustomerLaughUsed apersonalexample ofBaZingsavingsAsk acustomerwhat they likemost aboutCitizensUsed apersonalexample ofBaZingsavingsUsedcustomersname 3Xin a callInvitecustomerinto theCafeObserved apeer taking acall andgavefeedbackTurned call intoprospect/referral100%practicesurveyPick upon the3rd ring

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile when picking up the call :)
  2. Invite a customer into the Cafe
  3. Turned call into prospect/referral
  4. Used customers name 3X during a call
  5. Made a customer laugh
  6. Ask a customer what they like most about Citizens
  7. Ask a thought provoking question
  8. 100% Practice Survey
  9. Invite customer into Cafe
  10. Used customers name 3X
  11. Made a customer laugh
  12. Set someone up on BaZing(or referred to banker for BaZing activation)
  13. Observed a peer taking a call and gave feedback
  14. 100% practice survey
  15. Pick up on the 3rd ring
  16. Made a customer Laugh
  17. Used a personal example of BaZing savings
  18. Ask a customer what they like most about Citizens
  19. Used a personal example of BaZing savings
  20. Used customers name 3X in a call
  21. Invite customer into the Cafe
  22. Observed a peer taking a call and gave feedback
  23. Turned call into prospect/referral
  24. 100% practice survey
  25. Pick up on the 3rd ring