Observed apeer taking acall andgavefeedbackMade acustomerlaughObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralUsed apersonalexample ofBaZingsavingsUsed apersonalexample ofBaZingsavingsUsedcustomersname 3Xduring a callUsedcustomersname 3XInvitecustomerinto theCafeAsk acustomerwhat they likemost aboutCitizensMade acustomerLaughAsk acustomerwhat they likemost aboutCitizens100%practicesurveyMade acustomerlaughSmilewhenpicking upthe call :)Invitecustomerinto CafeAsk athoughtprovokingquestion100%practicesurveyPick upon the3rd ringUsedcustomersname 3Xin a callSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Invite acustomerinto theCafe100%PracticeSurveyTurned call intoprospect/referralPick upon the3rd ringObserved apeer taking acall andgavefeedbackMade acustomerlaughObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralUsed apersonalexample ofBaZingsavingsUsed apersonalexample ofBaZingsavingsUsedcustomersname 3Xduring a callUsedcustomersname 3XInvitecustomerinto theCafeAsk acustomerwhat they likemost aboutCitizensMade acustomerLaughAsk acustomerwhat they likemost aboutCitizens100%practicesurveyMade acustomerlaughSmilewhenpicking upthe call :)Invitecustomerinto CafeAsk athoughtprovokingquestion100%practicesurveyPick upon the3rd ringUsedcustomersname 3Xin a callSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Invite acustomerinto theCafe100%PracticeSurveyTurned call intoprospect/referralPick upon the3rd ring

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observed a peer taking a call and gave feedback
  2. Made a customer laugh
  3. Observed a peer taking a call and gave feedback
  4. Turned call into prospect/referral
  5. Used a personal example of BaZing savings
  6. Used a personal example of BaZing savings
  7. Used customers name 3X during a call
  8. Used customers name 3X
  9. Invite customer into the Cafe
  10. Ask a customer what they like most about Citizens
  11. Made a customer Laugh
  12. Ask a customer what they like most about Citizens
  13. 100% practice survey
  14. Made a customer laugh
  15. Smile when picking up the call :)
  16. Invite customer into Cafe
  17. Ask a thought provoking question
  18. 100% practice survey
  19. Pick up on the 3rd ring
  20. Used customers name 3X in a call
  21. Set someone up on BaZing(or referred to banker for BaZing activation)
  22. Invite a customer into the Cafe
  23. 100% Practice Survey
  24. Turned call into prospect/referral
  25. Pick up on the 3rd ring