Usedcustomersname 3Xin a callAsk athoughtprovokingquestionAsk acustomerwhat they likemost aboutCitizensInvitecustomerinto theCafeUsed apersonalexample ofBaZingsavingsTurned call intoprospect/referralTurned call intoprospect/referral100%PracticeSurveyAsk acustomerwhat they likemost aboutCitizensMade acustomerLaughSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Invitecustomerinto CafeUsedcustomersname 3XUsed apersonalexample ofBaZingsavingsPick upon the3rd ringSmilewhenpicking upthe call :)100%practicesurveyMade acustomerlaugh100%practicesurveyObserved apeer taking acall andgavefeedbackMade acustomerlaughUsedcustomersname 3Xduring a callPick upon the3rd ringInvite acustomerinto theCafeObserved apeer taking acall andgavefeedbackUsedcustomersname 3Xin a callAsk athoughtprovokingquestionAsk acustomerwhat they likemost aboutCitizensInvitecustomerinto theCafeUsed apersonalexample ofBaZingsavingsTurned call intoprospect/referralTurned call intoprospect/referral100%PracticeSurveyAsk acustomerwhat they likemost aboutCitizensMade acustomerLaughSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Invitecustomerinto CafeUsedcustomersname 3XUsed apersonalexample ofBaZingsavingsPick upon the3rd ringSmilewhenpicking upthe call :)100%practicesurveyMade acustomerlaugh100%practicesurveyObserved apeer taking acall andgavefeedbackMade acustomerlaughUsedcustomersname 3Xduring a callPick upon the3rd ringInvite acustomerinto theCafeObserved apeer taking acall andgavefeedback

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used customers name 3X in a call
  2. Ask a thought provoking question
  3. Ask a customer what they like most about Citizens
  4. Invite customer into the Cafe
  5. Used a personal example of BaZing savings
  6. Turned call into prospect/referral
  7. Turned call into prospect/referral
  8. 100% Practice Survey
  9. Ask a customer what they like most about Citizens
  10. Made a customer Laugh
  11. Set someone up on BaZing(or referred to banker for BaZing activation)
  12. Invite customer into Cafe
  13. Used customers name 3X
  14. Used a personal example of BaZing savings
  15. Pick up on the 3rd ring
  16. Smile when picking up the call :)
  17. 100% practice survey
  18. Made a customer laugh
  19. 100% practice survey
  20. Observed a peer taking a call and gave feedback
  21. Made a customer laugh
  22. Used customers name 3X during a call
  23. Pick up on the 3rd ring
  24. Invite a customer into the Cafe
  25. Observed a peer taking a call and gave feedback