100%practicesurveyObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralInvitecustomerinto CafeInvite acustomerinto theCafeAsk acustomerwhat they likemost aboutCitizensTurned call intoprospect/referralMade acustomerlaughUsed apersonalexample ofBaZingsavingsPick upon the3rd ring100%PracticeSurvey100%practicesurveyInvitecustomerinto theCafeUsedcustomersname 3Xin a callPick upon the3rd ringSmilewhenpicking upthe call :)Made acustomerlaughAsk athoughtprovokingquestionObserved apeer taking acall andgavefeedbackUsedcustomersname 3XMade acustomerLaughUsedcustomersname 3Xduring a callUsed apersonalexample ofBaZingsavingsSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Ask acustomerwhat they likemost aboutCitizens100%practicesurveyObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralInvitecustomerinto CafeInvite acustomerinto theCafeAsk acustomerwhat they likemost aboutCitizensTurned call intoprospect/referralMade acustomerlaughUsed apersonalexample ofBaZingsavingsPick upon the3rd ring100%PracticeSurvey100%practicesurveyInvitecustomerinto theCafeUsedcustomersname 3Xin a callPick upon the3rd ringSmilewhenpicking upthe call :)Made acustomerlaughAsk athoughtprovokingquestionObserved apeer taking acall andgavefeedbackUsedcustomersname 3XMade acustomerLaughUsedcustomersname 3Xduring a callUsed apersonalexample ofBaZingsavingsSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Ask acustomerwhat they likemost aboutCitizens

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% practice survey
  2. Observed a peer taking a call and gave feedback
  3. Turned call into prospect/referral
  4. Invite customer into Cafe
  5. Invite a customer into the Cafe
  6. Ask a customer what they like most about Citizens
  7. Turned call into prospect/referral
  8. Made a customer laugh
  9. Used a personal example of BaZing savings
  10. Pick up on the 3rd ring
  11. 100% Practice Survey
  12. 100% practice survey
  13. Invite customer into the Cafe
  14. Used customers name 3X in a call
  15. Pick up on the 3rd ring
  16. Smile when picking up the call :)
  17. Made a customer laugh
  18. Ask a thought provoking question
  19. Observed a peer taking a call and gave feedback
  20. Used customers name 3X
  21. Made a customer Laugh
  22. Used customers name 3X during a call
  23. Used a personal example of BaZing savings
  24. Set someone up on BaZing(or referred to banker for BaZing activation)
  25. Ask a customer what they like most about Citizens