Usedcustomersname 3Xin a callTurned call intoprospect/referralSmilewhenpicking upthe call :)100%practicesurveyMade acustomerlaugh100%practicesurveyInvitecustomerinto CafeTurned call intoprospect/referralUsed apersonalexample ofBaZingsavings100%PracticeSurveyPick upon the3rd ringMade acustomerlaughSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Pick upon the3rd ringInvitecustomerinto theCafeObserved apeer taking acall andgavefeedbackUsedcustomersname 3XInvite acustomerinto theCafeAsk acustomerwhat they likemost aboutCitizensObserved apeer taking acall andgavefeedbackAsk acustomerwhat they likemost aboutCitizensUsedcustomersname 3Xduring a callMade acustomerLaughUsed apersonalexample ofBaZingsavingsAsk athoughtprovokingquestionUsedcustomersname 3Xin a callTurned call intoprospect/referralSmilewhenpicking upthe call :)100%practicesurveyMade acustomerlaugh100%practicesurveyInvitecustomerinto CafeTurned call intoprospect/referralUsed apersonalexample ofBaZingsavings100%PracticeSurveyPick upon the3rd ringMade acustomerlaughSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Pick upon the3rd ringInvitecustomerinto theCafeObserved apeer taking acall andgavefeedbackUsedcustomersname 3XInvite acustomerinto theCafeAsk acustomerwhat they likemost aboutCitizensObserved apeer taking acall andgavefeedbackAsk acustomerwhat they likemost aboutCitizensUsedcustomersname 3Xduring a callMade acustomerLaughUsed apersonalexample ofBaZingsavingsAsk athoughtprovokingquestion

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used customers name 3X in a call
  2. Turned call into prospect/referral
  3. Smile when picking up the call :)
  4. 100% practice survey
  5. Made a customer laugh
  6. 100% practice survey
  7. Invite customer into Cafe
  8. Turned call into prospect/referral
  9. Used a personal example of BaZing savings
  10. 100% Practice Survey
  11. Pick up on the 3rd ring
  12. Made a customer laugh
  13. Set someone up on BaZing(or referred to banker for BaZing activation)
  14. Pick up on the 3rd ring
  15. Invite customer into the Cafe
  16. Observed a peer taking a call and gave feedback
  17. Used customers name 3X
  18. Invite a customer into the Cafe
  19. Ask a customer what they like most about Citizens
  20. Observed a peer taking a call and gave feedback
  21. Ask a customer what they like most about Citizens
  22. Used customers name 3X during a call
  23. Made a customer Laugh
  24. Used a personal example of BaZing savings
  25. Ask a thought provoking question