Ask acustomerwhat they likemost aboutCitizens100%PracticeSurveyUsedcustomersname 3Xduring a callMade acustomerlaughUsed apersonalexample ofBaZingsavingsMade acustomerLaughInvitecustomerinto CafeUsed apersonalexample ofBaZingsavingsMade acustomerlaugh100%practicesurveyTurned call intoprospect/referralUsedcustomersname 3Xin a callInvite acustomerinto theCafeTurned call intoprospect/referral100%practicesurveyPick upon the3rd ringSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Observed apeer taking acall andgavefeedbackUsedcustomersname 3XAsk athoughtprovokingquestionPick upon the3rd ringAsk acustomerwhat they likemost aboutCitizensSmilewhenpicking upthe call :)Observed apeer taking acall andgavefeedbackInvitecustomerinto theCafeAsk acustomerwhat they likemost aboutCitizens100%PracticeSurveyUsedcustomersname 3Xduring a callMade acustomerlaughUsed apersonalexample ofBaZingsavingsMade acustomerLaughInvitecustomerinto CafeUsed apersonalexample ofBaZingsavingsMade acustomerlaugh100%practicesurveyTurned call intoprospect/referralUsedcustomersname 3Xin a callInvite acustomerinto theCafeTurned call intoprospect/referral100%practicesurveyPick upon the3rd ringSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Observed apeer taking acall andgavefeedbackUsedcustomersname 3XAsk athoughtprovokingquestionPick upon the3rd ringAsk acustomerwhat they likemost aboutCitizensSmilewhenpicking upthe call :)Observed apeer taking acall andgavefeedbackInvitecustomerinto theCafe

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a customer what they like most about Citizens
  2. 100% Practice Survey
  3. Used customers name 3X during a call
  4. Made a customer laugh
  5. Used a personal example of BaZing savings
  6. Made a customer Laugh
  7. Invite customer into Cafe
  8. Used a personal example of BaZing savings
  9. Made a customer laugh
  10. 100% practice survey
  11. Turned call into prospect/referral
  12. Used customers name 3X in a call
  13. Invite a customer into the Cafe
  14. Turned call into prospect/referral
  15. 100% practice survey
  16. Pick up on the 3rd ring
  17. Set someone up on BaZing(or referred to banker for BaZing activation)
  18. Observed a peer taking a call and gave feedback
  19. Used customers name 3X
  20. Ask a thought provoking question
  21. Pick up on the 3rd ring
  22. Ask a customer what they like most about Citizens
  23. Smile when picking up the call :)
  24. Observed a peer taking a call and gave feedback
  25. Invite customer into the Cafe