Usedcustomersname 3Xduring a callMade acustomerLaughPick upon the3rd ringInvite acustomerinto theCafeObserved apeer taking acall andgavefeedbackInvitecustomerinto theCafeTurned call intoprospect/referralUsedcustomersname 3Xin a callAsk acustomerwhat they likemost aboutCitizensAsk acustomerwhat they likemost aboutCitizens100%PracticeSurveyUsed apersonalexample ofBaZingsavingsAsk athoughtprovokingquestionSmilewhenpicking upthe call :)Set someone upon BaZing(orreferred to bankerfor BaZingactivation)Made acustomerlaughMade acustomerlaughPick upon the3rd ringUsedcustomersname 3X100%practicesurveyObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralInvitecustomerinto CafeUsed apersonalexample ofBaZingsavings100%practicesurveyUsedcustomersname 3Xduring a callMade acustomerLaughPick upon the3rd ringInvite acustomerinto theCafeObserved apeer taking acall andgavefeedbackInvitecustomerinto theCafeTurned call intoprospect/referralUsedcustomersname 3Xin a callAsk acustomerwhat they likemost aboutCitizensAsk acustomerwhat they likemost aboutCitizens100%PracticeSurveyUsed apersonalexample ofBaZingsavingsAsk athoughtprovokingquestionSmilewhenpicking upthe call :)Set someone upon BaZing(orreferred to bankerfor BaZingactivation)Made acustomerlaughMade acustomerlaughPick upon the3rd ringUsedcustomersname 3X100%practicesurveyObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralInvitecustomerinto CafeUsed apersonalexample ofBaZingsavings100%practicesurvey

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used customers name 3X during a call
  2. Made a customer Laugh
  3. Pick up on the 3rd ring
  4. Invite a customer into the Cafe
  5. Observed a peer taking a call and gave feedback
  6. Invite customer into the Cafe
  7. Turned call into prospect/referral
  8. Used customers name 3X in a call
  9. Ask a customer what they like most about Citizens
  10. Ask a customer what they like most about Citizens
  11. 100% Practice Survey
  12. Used a personal example of BaZing savings
  13. Ask a thought provoking question
  14. Smile when picking up the call :)
  15. Set someone up on BaZing(or referred to banker for BaZing activation)
  16. Made a customer laugh
  17. Made a customer laugh
  18. Pick up on the 3rd ring
  19. Used customers name 3X
  20. 100% practice survey
  21. Observed a peer taking a call and gave feedback
  22. Turned call into prospect/referral
  23. Invite customer into Cafe
  24. Used a personal example of BaZing savings
  25. 100% practice survey