Observed apeer taking acall andgavefeedbackInvitecustomerinto CafeUsedcustomersname 3XAsk acustomerwhat they likemost aboutCitizensPick upon the3rd ringSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Ask acustomerwhat they likemost aboutCitizensMade acustomerlaugh100%practicesurveyObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralTurned call intoprospect/referralMade acustomerlaughMade acustomerLaughPick upon the3rd ringSmilewhenpicking upthe call :)100%PracticeSurveyInvitecustomerinto theCafeAsk athoughtprovokingquestionUsedcustomersname 3Xin a callUsedcustomersname 3Xduring a call100%practicesurveyInvite acustomerinto theCafeUsed apersonalexample ofBaZingsavingsUsed apersonalexample ofBaZingsavingsObserved apeer taking acall andgavefeedbackInvitecustomerinto CafeUsedcustomersname 3XAsk acustomerwhat they likemost aboutCitizensPick upon the3rd ringSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Ask acustomerwhat they likemost aboutCitizensMade acustomerlaugh100%practicesurveyObserved apeer taking acall andgavefeedbackTurned call intoprospect/referralTurned call intoprospect/referralMade acustomerlaughMade acustomerLaughPick upon the3rd ringSmilewhenpicking upthe call :)100%PracticeSurveyInvitecustomerinto theCafeAsk athoughtprovokingquestionUsedcustomersname 3Xin a callUsedcustomersname 3Xduring a call100%practicesurveyInvite acustomerinto theCafeUsed apersonalexample ofBaZingsavingsUsed apersonalexample ofBaZingsavings

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observed a peer taking a call and gave feedback
  2. Invite customer into Cafe
  3. Used customers name 3X
  4. Ask a customer what they like most about Citizens
  5. Pick up on the 3rd ring
  6. Set someone up on BaZing(or referred to banker for BaZing activation)
  7. Ask a customer what they like most about Citizens
  8. Made a customer laugh
  9. 100% practice survey
  10. Observed a peer taking a call and gave feedback
  11. Turned call into prospect/referral
  12. Turned call into prospect/referral
  13. Made a customer laugh
  14. Made a customer Laugh
  15. Pick up on the 3rd ring
  16. Smile when picking up the call :)
  17. 100% Practice Survey
  18. Invite customer into the Cafe
  19. Ask a thought provoking question
  20. Used customers name 3X in a call
  21. Used customers name 3X during a call
  22. 100% practice survey
  23. Invite a customer into the Cafe
  24. Used a personal example of BaZing savings
  25. Used a personal example of BaZing savings