Observed apeer taking acall andgavefeedbackMade acustomerlaughInvite acustomerinto theCafeUsedcustomersname 3Xduring a callPick upon the3rd ringPick upon the3rd ringSmilewhenpicking upthe call :)Observed apeer taking acall andgavefeedbackUsedcustomersname 3XAsk athoughtprovokingquestionAsk acustomerwhat they likemost aboutCitizensUsed apersonalexample ofBaZingsavingsAsk acustomerwhat they likemost aboutCitizens100%practicesurveyUsed apersonalexample ofBaZingsavingsInvitecustomerinto theCafeUsedcustomersname 3Xin a callSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Made acustomerLaughTurned call intoprospect/referralInvitecustomerinto Cafe100%practicesurveyMade acustomerlaughTurned call intoprospect/referral100%PracticeSurveyObserved apeer taking acall andgavefeedbackMade acustomerlaughInvite acustomerinto theCafeUsedcustomersname 3Xduring a callPick upon the3rd ringPick upon the3rd ringSmilewhenpicking upthe call :)Observed apeer taking acall andgavefeedbackUsedcustomersname 3XAsk athoughtprovokingquestionAsk acustomerwhat they likemost aboutCitizensUsed apersonalexample ofBaZingsavingsAsk acustomerwhat they likemost aboutCitizens100%practicesurveyUsed apersonalexample ofBaZingsavingsInvitecustomerinto theCafeUsedcustomersname 3Xin a callSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Made acustomerLaughTurned call intoprospect/referralInvitecustomerinto Cafe100%practicesurveyMade acustomerlaughTurned call intoprospect/referral100%PracticeSurvey

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observed a peer taking a call and gave feedback
  2. Made a customer laugh
  3. Invite a customer into the Cafe
  4. Used customers name 3X during a call
  5. Pick up on the 3rd ring
  6. Pick up on the 3rd ring
  7. Smile when picking up the call :)
  8. Observed a peer taking a call and gave feedback
  9. Used customers name 3X
  10. Ask a thought provoking question
  11. Ask a customer what they like most about Citizens
  12. Used a personal example of BaZing savings
  13. Ask a customer what they like most about Citizens
  14. 100% practice survey
  15. Used a personal example of BaZing savings
  16. Invite customer into the Cafe
  17. Used customers name 3X in a call
  18. Set someone up on BaZing(or referred to banker for BaZing activation)
  19. Made a customer Laugh
  20. Turned call into prospect/referral
  21. Invite customer into Cafe
  22. 100% practice survey
  23. Made a customer laugh
  24. Turned call into prospect/referral
  25. 100% Practice Survey