Pick upon the3rd ringUsed apersonalexample ofBaZingsavingsTurned call intoprospect/referralObserved apeer taking acall andgavefeedbackAsk acustomerwhat they likemost aboutCitizensSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Made acustomerLaugh100%practicesurveyAsk acustomerwhat they likemost aboutCitizens100%PracticeSurveySmilewhenpicking upthe call :)Turned call intoprospect/referralUsedcustomersname 3Xduring a callPick upon the3rd ringMade acustomerlaughUsedcustomersname 3X100%practicesurveyObserved apeer taking acall andgavefeedbackUsedcustomersname 3Xin a callUsed apersonalexample ofBaZingsavingsInvitecustomerinto theCafeMade acustomerlaughInvite acustomerinto theCafeAsk athoughtprovokingquestionInvitecustomerinto CafePick upon the3rd ringUsed apersonalexample ofBaZingsavingsTurned call intoprospect/referralObserved apeer taking acall andgavefeedbackAsk acustomerwhat they likemost aboutCitizensSet someone upon BaZing(orreferred to bankerfor BaZingactivation)Made acustomerLaugh100%practicesurveyAsk acustomerwhat they likemost aboutCitizens100%PracticeSurveySmilewhenpicking upthe call :)Turned call intoprospect/referralUsedcustomersname 3Xduring a callPick upon the3rd ringMade acustomerlaughUsedcustomersname 3X100%practicesurveyObserved apeer taking acall andgavefeedbackUsedcustomersname 3Xin a callUsed apersonalexample ofBaZingsavingsInvitecustomerinto theCafeMade acustomerlaughInvite acustomerinto theCafeAsk athoughtprovokingquestionInvitecustomerinto Cafe

Citizens CES Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pick up on the 3rd ring
  2. Used a personal example of BaZing savings
  3. Turned call into prospect/referral
  4. Observed a peer taking a call and gave feedback
  5. Ask a customer what they like most about Citizens
  6. Set someone up on BaZing(or referred to banker for BaZing activation)
  7. Made a customer Laugh
  8. 100% practice survey
  9. Ask a customer what they like most about Citizens
  10. 100% Practice Survey
  11. Smile when picking up the call :)
  12. Turned call into prospect/referral
  13. Used customers name 3X during a call
  14. Pick up on the 3rd ring
  15. Made a customer laugh
  16. Used customers name 3X
  17. 100% practice survey
  18. Observed a peer taking a call and gave feedback
  19. Used customers name 3X in a call
  20. Used a personal example of BaZing savings
  21. Invite customer into the Cafe
  22. Made a customer laugh
  23. Invite a customer into the Cafe
  24. Ask a thought provoking question
  25. Invite customer into Cafe