This bingo card has 25 words: 100% Practice Survey, Ask a customer what they like most about Citizens, Made a customer Laugh, Used a personal example of BaZing savings, Used customers name 3X in a call, Observed a peer taking a call and gave feedback, Turned call into prospect/referral, Invite customer into the Cafe, Ask a thought provoking question, 100% practice survey, Set someone up on BaZing(or referred to banker for BaZing activation), Made a customer laugh, Smile when picking up the call :), Used customers name 3X during a call, Pick up on the 3rd ring, Observed a peer taking a call and gave feedback, Ask a customer what they like most about Citizens, Invite a customer into the Cafe, Used a personal example of BaZing savings, Turned call into prospect/referral, Pick up on the 3rd ring, Made a customer laugh, Invite customer into Cafe, Used customers name 3X and 100% practice survey.
⚠ This card has duplicate items: Used a personal example of BaZing savings (2), Observed a peer taking a call and gave feedback (2), Made a customer laugh (2), Pick up on the 3rd ring (2)
Customer Experience | Escalated Squad 9 | SDR Call Day | Sales Baconators Bingo | Call Empathy Bingo
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