CalledHumana'sMSYou de-escalated acall/compaintHave morethan 24hours ofPTO bankedYou madecorrectionsto a BOaccountMade theleaderboardyesterdayYouproperlyverifiedReachedcustomerback afterdropped callWorked inyourpajamastodayYoumentionedtelemedicineand mail orderpharmacyU65: Sentout abrochure forbenefit infoYousaveda planO65: Youlooked upmore than3 medsYouhelpedfind aproviderYou ate 3servingsof fruittodayCompletedanMedicaid/LIScheckYou brandedthe call atopen andcloseYouparticipatedin a 3 waycall withcarrierYouhelpedsched adoc apptYoupunchedin on timetodayYoureturned avoicemailYou sentan emailtodayAcknowledgeddocument inUltiproYou notedBO andZendeskU65: Addedan Ancillaryproduct to aplanHad a calllongerthan 5minutesYou dranka 64oz ofwaterYou assisteda customerwith OTCorderHadcoffee ortea thismorningYoucompletedan ASECw/HumanaYouresponded toa CB requestin SlackSentKudos to acolleaguevia SlackYoustartedyour AHIPcertsYou have2 vowelsin yourfirst nameYoucompletedanenrollmentCalledHumana'sMSYou de-escalated acall/compaintHave morethan 24hours ofPTO bankedYou madecorrectionsto a BOaccountMade theleaderboardyesterdayYouproperlyverifiedReachedcustomerback afterdropped callWorked inyourpajamastodayYoumentionedtelemedicineand mail orderpharmacyU65: Sentout abrochure forbenefit infoYousaveda planO65: Youlooked upmore than3 medsYouhelpedfind aproviderYou ate 3servingsof fruittodayCompletedanMedicaid/LIScheckYou brandedthe call atopen andcloseYouparticipatedin a 3 waycall withcarrierYouhelpedsched adoc apptYoupunchedin on timetodayYoureturned avoicemailYou sentan emailtodayAcknowledgeddocument inUltiproYou notedBO andZendeskU65: Addedan Ancillaryproduct to aplanHad a calllongerthan 5minutesYou dranka 64oz ofwaterYou assisteda customerwith OTCorderHadcoffee ortea thismorningYoucompletedan ASECw/HumanaYouresponded toa CB requestin SlackSentKudos to acolleaguevia SlackYoustartedyour AHIPcertsYou have2 vowelsin yourfirst nameYoucompletedanenrollment

Culture Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
B
4
O
5
I
6
N
7
G
8
N
9
G
10
O
11
O
12
O
13
G
14
B
15
B
16
N
17
I
18
N
19
B
20
B
21
N
22
O
23
G
24
N
25
O
26
B
27
G
28
G
29
I
30
O
31
I
32
I
33
I
34
B
  1. I-Called Humana's MS
  2. G-You de-escalated a call/compaint
  3. B-Have more than 24 hours of PTO banked
  4. O-You made corrections to a BO account
  5. I-Made the leaderboard yesterday
  6. N-You properly verified
  7. G-Reached customer back after dropped call
  8. N-Worked in your pajamas today
  9. G-You mentioned telemedicine and mail order pharmacy
  10. O-U65: Sent out a brochure for benefit info
  11. O-You saved a plan
  12. O-O65: You looked up more than 3 meds
  13. G-You helped find a provider
  14. B-You ate 3 servings of fruit today
  15. B-Completed an Medicaid/LIS check
  16. N-You branded the call at open and close
  17. I-You participated in a 3 way call with carrier
  18. N-You helped sched a doc appt
  19. B-You punched in on time today
  20. B-You returned a voicemail
  21. N-You sent an email today
  22. O-Acknowledged document in Ultipro
  23. G-You noted BO and Zendesk
  24. N-U65: Added an Ancillary product to a plan
  25. O-Had a call longer than 5 minutes
  26. B-You drank a 64oz of water
  27. G-You assisted a customer with OTC order
  28. G-Had coffee or tea this morning
  29. I-You completed an ASEC w/Humana
  30. O-You responded to a CB request in Slack
  31. I-Sent Kudos to a colleague via Slack
  32. I-You started your AHIP certs
  33. I-You have 2 vowels in your first name
  34. B-You completed an enrollment