Youhelpedfind aproviderHadcoffee ortea thismorningYouresponded toa CB requestin SlackYouhelpedsched adoc apptHave morethan 24hours ofPTO bankedCompletedanMedicaid/LIScheckReachedcustomerback afterdropped callYoucompletedan ASECw/HumanaYoureturned avoicemailYou ate 3servingsof fruittodayU65: Addedan Ancillaryproduct to aplanAcknowledgeddocument inUltiproYou assisteda customerwith OTCorderYoustartedyour AHIPcertsU65: Sentout abrochure forbenefit infoYou brandedthe call atopen andcloseO65: Youlooked upmore than3 medsCalledHumana'sMSYou have2 vowelsin yourfirst nameYoumentionedtelemedicineand mail orderpharmacyYoupunchedin on timetodayMade theleaderboardyesterdayYou dranka 64oz ofwaterYoucompletedanenrollmentYouproperlyverifiedYou madecorrectionsto a BOaccountYou sentan emailtodayYouparticipatedin a 3 waycall withcarrierYou de-escalated acall/compaintYou notedBO andZendeskWorked inyourpajamastodaySentKudos to acolleaguevia SlackYousaveda planHad a calllongerthan 5minutesYouhelpedfind aproviderHadcoffee ortea thismorningYouresponded toa CB requestin SlackYouhelpedsched adoc apptHave morethan 24hours ofPTO bankedCompletedanMedicaid/LIScheckReachedcustomerback afterdropped callYoucompletedan ASECw/HumanaYoureturned avoicemailYou ate 3servingsof fruittodayU65: Addedan Ancillaryproduct to aplanAcknowledgeddocument inUltiproYou assisteda customerwith OTCorderYoustartedyour AHIPcertsU65: Sentout abrochure forbenefit infoYou brandedthe call atopen andcloseO65: Youlooked upmore than3 medsCalledHumana'sMSYou have2 vowelsin yourfirst nameYoumentionedtelemedicineand mail orderpharmacyYoupunchedin on timetodayMade theleaderboardyesterdayYou dranka 64oz ofwaterYoucompletedanenrollmentYouproperlyverifiedYou madecorrectionsto a BOaccountYou sentan emailtodayYouparticipatedin a 3 waycall withcarrierYou de-escalated acall/compaintYou notedBO andZendeskWorked inyourpajamastodaySentKudos to acolleaguevia SlackYousaveda planHad a calllongerthan 5minutes

Culture Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
O
4
N
5
B
6
B
7
G
8
I
9
B
10
B
11
N
12
O
13
G
14
I
15
O
16
N
17
O
18
I
19
I
20
G
21
B
22
I
23
B
24
B
25
N
26
O
27
N
28
I
29
G
30
G
31
N
32
I
33
O
34
O
  1. G-You helped find a provider
  2. G-Had coffee or tea this morning
  3. O-You responded to a CB request in Slack
  4. N-You helped sched a doc appt
  5. B-Have more than 24 hours of PTO banked
  6. B-Completed an Medicaid/LIS check
  7. G-Reached customer back after dropped call
  8. I-You completed an ASEC w/Humana
  9. B-You returned a voicemail
  10. B-You ate 3 servings of fruit today
  11. N-U65: Added an Ancillary product to a plan
  12. O-Acknowledged document in Ultipro
  13. G-You assisted a customer with OTC order
  14. I-You started your AHIP certs
  15. O-U65: Sent out a brochure for benefit info
  16. N-You branded the call at open and close
  17. O-O65: You looked up more than 3 meds
  18. I-Called Humana's MS
  19. I-You have 2 vowels in your first name
  20. G-You mentioned telemedicine and mail order pharmacy
  21. B-You punched in on time today
  22. I-Made the leaderboard yesterday
  23. B-You drank a 64oz of water
  24. B-You completed an enrollment
  25. N-You properly verified
  26. O-You made corrections to a BO account
  27. N-You sent an email today
  28. I-You participated in a 3 way call with carrier
  29. G-You de-escalated a call/compaint
  30. G-You noted BO and Zendesk
  31. N-Worked in your pajamas today
  32. I-Sent Kudos to a colleague via Slack
  33. O-You saved a plan
  34. O-Had a call longer than 5 minutes