Youhelpedsched adoc apptYou notedBO andZendeskYousaveda planU65: Addedan Ancillaryproduct to aplanO65: Youlooked upmore than3 medsHave morethan 24hours ofPTO bankedYoupunchedin on timetodayMade theleaderboardyesterdayYou de-escalated acall/compaintYouhelpedfind aproviderAcknowledgeddocument inUltiproYoureturned avoicemailYou sentan emailtodayReachedcustomerback afterdropped callYouresponded toa CB requestin SlackYouparticipatedin a 3 waycall withcarrierYouproperlyverifiedYoucompletedan ASECw/HumanaYoustartedyour AHIPcertsSentKudos to acolleaguevia SlackYou have2 vowelsin yourfirst nameYoucompletedanenrollmentYou assisteda customerwith OTCorderCalledHumana'sMSCompletedanMedicaid/LIScheckU65: Sentout abrochure forbenefit infoYoumentionedtelemedicineand mail orderpharmacyHadcoffee ortea thismorningHad a calllongerthan 5minutesYou dranka 64oz ofwaterYou ate 3servingsof fruittodayYou madecorrectionsto a BOaccountWorked inyourpajamastodayYou brandedthe call atopen andcloseYouhelpedsched adoc apptYou notedBO andZendeskYousaveda planU65: Addedan Ancillaryproduct to aplanO65: Youlooked upmore than3 medsHave morethan 24hours ofPTO bankedYoupunchedin on timetodayMade theleaderboardyesterdayYou de-escalated acall/compaintYouhelpedfind aproviderAcknowledgeddocument inUltiproYoureturned avoicemailYou sentan emailtodayReachedcustomerback afterdropped callYouresponded toa CB requestin SlackYouparticipatedin a 3 waycall withcarrierYouproperlyverifiedYoucompletedan ASECw/HumanaYoustartedyour AHIPcertsSentKudos to acolleaguevia SlackYou have2 vowelsin yourfirst nameYoucompletedanenrollmentYou assisteda customerwith OTCorderCalledHumana'sMSCompletedanMedicaid/LIScheckU65: Sentout abrochure forbenefit infoYoumentionedtelemedicineand mail orderpharmacyHadcoffee ortea thismorningHad a calllongerthan 5minutesYou dranka 64oz ofwaterYou ate 3servingsof fruittodayYou madecorrectionsto a BOaccountWorked inyourpajamastodayYou brandedthe call atopen andclose

Culture Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
O
4
N
5
O
6
B
7
B
8
I
9
G
10
G
11
O
12
B
13
N
14
G
15
O
16
I
17
N
18
I
19
I
20
I
21
I
22
B
23
G
24
I
25
B
26
O
27
G
28
G
29
O
30
B
31
B
32
O
33
N
34
N
  1. N-You helped sched a doc appt
  2. G-You noted BO and Zendesk
  3. O-You saved a plan
  4. N-U65: Added an Ancillary product to a plan
  5. O-O65: You looked up more than 3 meds
  6. B-Have more than 24 hours of PTO banked
  7. B-You punched in on time today
  8. I-Made the leaderboard yesterday
  9. G-You de-escalated a call/compaint
  10. G-You helped find a provider
  11. O-Acknowledged document in Ultipro
  12. B-You returned a voicemail
  13. N-You sent an email today
  14. G-Reached customer back after dropped call
  15. O-You responded to a CB request in Slack
  16. I-You participated in a 3 way call with carrier
  17. N-You properly verified
  18. I-You completed an ASEC w/Humana
  19. I-You started your AHIP certs
  20. I-Sent Kudos to a colleague via Slack
  21. I-You have 2 vowels in your first name
  22. B-You completed an enrollment
  23. G-You assisted a customer with OTC order
  24. I-Called Humana's MS
  25. B-Completed an Medicaid/LIS check
  26. O-U65: Sent out a brochure for benefit info
  27. G-You mentioned telemedicine and mail order pharmacy
  28. G-Had coffee or tea this morning
  29. O-Had a call longer than 5 minutes
  30. B-You drank a 64oz of water
  31. B-You ate 3 servings of fruit today
  32. O-You made corrections to a BO account
  33. N-Worked in your pajamas today
  34. N-You branded the call at open and close