Hadcoffee ortea thismorningReachedcustomerback afterdropped callYou have2 vowelsin yourfirst nameYou de-escalated acall/compaintAcknowledgeddocument inUltiproYou assisteda customerwith OTCorderYouresponded toa CB requestin SlackYou brandedthe call atopen andcloseYoumentionedtelemedicineand mail orderpharmacyYou ate 3servingsof fruittodayYouproperlyverifiedYouparticipatedin a 3 waycall withcarrierYoupunchedin on timetodayYoucompletedanenrollmentU65: Sentout abrochure forbenefit infoYoureturned avoicemailHad a calllongerthan 5minutesO65: Youlooked upmore than3 medsU65: Addedan Ancillaryproduct to aplanYou notedBO andZendeskSentKudos to acolleaguevia SlackHave morethan 24hours ofPTO bankedYouhelpedsched adoc apptMade theleaderboardyesterdayYou dranka 64oz ofwaterYou madecorrectionsto a BOaccountYoustartedyour AHIPcertsYoucompletedan ASECw/HumanaYouhelpedfind aproviderYousaveda planYou sentan emailtodayWorked inyourpajamastodayCalledHumana'sMSCompletedanMedicaid/LIScheckHadcoffee ortea thismorningReachedcustomerback afterdropped callYou have2 vowelsin yourfirst nameYou de-escalated acall/compaintAcknowledgeddocument inUltiproYou assisteda customerwith OTCorderYouresponded toa CB requestin SlackYou brandedthe call atopen andcloseYoumentionedtelemedicineand mail orderpharmacyYou ate 3servingsof fruittodayYouproperlyverifiedYouparticipatedin a 3 waycall withcarrierYoupunchedin on timetodayYoucompletedanenrollmentU65: Sentout abrochure forbenefit infoYoureturned avoicemailHad a calllongerthan 5minutesO65: Youlooked upmore than3 medsU65: Addedan Ancillaryproduct to aplanYou notedBO andZendeskSentKudos to acolleaguevia SlackHave morethan 24hours ofPTO bankedYouhelpedsched adoc apptMade theleaderboardyesterdayYou dranka 64oz ofwaterYou madecorrectionsto a BOaccountYoustartedyour AHIPcertsYoucompletedan ASECw/HumanaYouhelpedfind aproviderYousaveda planYou sentan emailtodayWorked inyourpajamastodayCalledHumana'sMSCompletedanMedicaid/LIScheck

Culture Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
G
5
O
6
G
7
O
8
N
9
G
10
B
11
N
12
I
13
B
14
B
15
O
16
B
17
O
18
O
19
N
20
G
21
I
22
B
23
N
24
I
25
B
26
O
27
I
28
I
29
G
30
O
31
N
32
N
33
I
34
B
  1. G-Had coffee or tea this morning
  2. G-Reached customer back after dropped call
  3. I-You have 2 vowels in your first name
  4. G-You de-escalated a call/compaint
  5. O-Acknowledged document in Ultipro
  6. G-You assisted a customer with OTC order
  7. O-You responded to a CB request in Slack
  8. N-You branded the call at open and close
  9. G-You mentioned telemedicine and mail order pharmacy
  10. B-You ate 3 servings of fruit today
  11. N-You properly verified
  12. I-You participated in a 3 way call with carrier
  13. B-You punched in on time today
  14. B-You completed an enrollment
  15. O-U65: Sent out a brochure for benefit info
  16. B-You returned a voicemail
  17. O-Had a call longer than 5 minutes
  18. O-O65: You looked up more than 3 meds
  19. N-U65: Added an Ancillary product to a plan
  20. G-You noted BO and Zendesk
  21. I-Sent Kudos to a colleague via Slack
  22. B-Have more than 24 hours of PTO banked
  23. N-You helped sched a doc appt
  24. I-Made the leaderboard yesterday
  25. B-You drank a 64oz of water
  26. O-You made corrections to a BO account
  27. I-You started your AHIP certs
  28. I-You completed an ASEC w/Humana
  29. G-You helped find a provider
  30. O-You saved a plan
  31. N-You sent an email today
  32. N-Worked in your pajamas today
  33. I-Called Humana's MS
  34. B-Completed an Medicaid/LIS check