This bingo card has a free space and 34 words: You completed an enrollment, Called Humana's MS, U65: Added an Ancillary product to a plan, You de-escalated a call/compaint, You saved a plan, You returned a voicemail, You have 2 vowels in your first name, You branded the call at open and close, You noted BO and Zendesk, You made corrections to a BO account, You punched in on time today, You participated in a 3 way call with carrier, You helped find a provider, O65: You looked up more than 3 meds, You drank a 64oz of water, You completed an ASEC w/Humana, You sent an email today, Reached customer back after dropped call, Had a call longer than 5 minutes, Completed an Medicaid/LIS check, Sent Kudos to a colleague via Slack, You properly verified, You assisted a customer with OTC order, You responded to a CB request in Slack, Have more than 24 hours of PTO banked, Made the leaderboard yesterday, Worked in your pajamas today, Had coffee or tea this morning, Acknowledged document in Ultipro, You ate 3 servings of fruit today, You started your AHIP certs, You helped sched a doc appt, You mentioned telemedicine and mail order pharmacy and U65: Sent out a brochure for benefit info.
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